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Ricoh IT Services is the comprehensive suite of technology solutions and support offered by Ricoh Company, Ltd., a global technology company founded in 1936. It focuses on empowering digital workplaces through managed IT services, cloud solutions, cybersecurity, application development, and IT infrastructure support. Ricoh IT Services helps businesses of all sizes optimize their technology, improve efficiency, reduce operational costs, and drive innovation by leveraging Ricoh's global expertise and extensive partner network.
Serves as the global command center for Ricoh Company, Ltd., driving corporate strategy, research and development, financial management, and governance for all business units, including the Digital Services Business Group responsible for IT services.
A modern corporate campus reflecting Ricoh's commitment to innovation, sustainability, and advanced technology. Likely incorporates showrooms for Ricoh's latest digital workplace solutions and collaborative work environments.
Ricoh's corporate culture is built on 'The Spirit of Three Loves' (Love your neighbor, Love your country, Love your work), fostering customer-centricity, ethical practices, and a drive for continuous improvement and technological excellence, which extends to its IT services teams globally.
The Tokyo headquarters is pivotal for Ricoh's global brand identity, directing investments in new technologies and market expansion for its diverse portfolio, including the strategic growth of IT and digital services worldwide.
Ricoh IT Services leverages Ricoh's extensive global network, operating in over 200 countries and regions across the Americas, Europe, Middle East & Africa (EMEA), and Asia Pacific. This worldwide presence enables the delivery of standardized yet locally-adapted IT solutions. Key functions supported globally include: managed IT services, cloud integration and management (AWS, Azure), cybersecurity services (threat detection, prevention, response), IT consulting, data center solutions, application services, remote monitoring and management (RMM), global service desks, on-site technical support, and digital workplace transformation services.
3-6, Nakamagome 1-chome
Ota-ku
Tokyo
Japan
Address: 70 Valley Stream Parkway, Exton, PA 19341, USA
Drives sales, solution development, service delivery, and customer support for Ricoh's IT services portfolio throughout the Americas, tailoring offerings to meet specific industry and market needs in the region.
Address: 20 Triton Street, London, NW1 3BF, United Kingdom
Coordinates and supports Ricoh operating companies across the EMEA region in delivering consistent and innovative IT services, fostering digital transformation for clients in diverse European markets.
Address: 103 Penang Road, #08-01/07, VisionCrest Commercial, Singapore 238467
Facilitates the expansion of Ricoh's IT services footprint in Asia Pacific, addressing unique regional demands for cloud adoption, smart workplace technologies, and IT support for various industries.
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As of April 2025, Ricoh IT Services' leadership includes:
Ricoh IT Services has been backed by several prominent investors over the years, including:
Recent executive changes at Ricoh include a new global CEO, Akira Oyama, effective April 2023, guiding the company's overall strategy including its IT services. Yoshinori Yamashita transitioned to an advisory role. Regionally, key appointments such as Shaun Pantling as Sales Director for Ricoh UK’s IT Services (June 2023) and Glenn Griggs as CEO for Ricoh UK & Ireland (April 2023) signify ongoing focus and leadership adjustments in key markets for IT services.
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Ricoh utilizes standardized email formats for its employees globally, although minor variations may exist by region or specific business unit. Common formats typically involve combinations of the employee's first name and last name.
The most common email formats are [first].[last]@[domain] (e.g., john.doe@ricoh-europe.com or john.doe@ricoh-usa.com) or sometimes [firstinitial][lastname]@[domain] (e.g., jdoe@ricoh.com). The specific domain often corresponds to the Ricoh regional entity (e.g., ricoh-europe.com, ricoh-usa.com, ricoh.co.jp, ricoh.ca).
Format
jane.doe@ricoh-usa.com
Example
80%
Success rate
Ricoh News Release • March 21, 2023
Ricoh announced its recognition by Gartner in the 2023 Magic Quadrant for Outsourced Digital Workplace Services (ODWS) Worldwide for the third year in a row. This highlights Ricoh's ongoing commitment and capabilities in providing comprehensive IT services and solutions that support modern digital workplaces globally....more
Ricoh Europe News • May 23, 2023
Ricoh Europe announced it has achieved Amazon Web Services (AWS) Managed Service Provider (MSP) Partner Program status. This designation recognizes Ricoh's expertise in delivering AWS cloud solutions and managed services, enhancing its IT service offerings for customers requiring cloud infrastructure and support....more
Ricoh USA News Release • February 6, 2024
Ricoh was named a Leader in the IDC MarketScape: Worldwide Sustainability Programs and Services Hardcopy 2023 Vendor Assessment. While focused on hardcopy, this recognition reflects Ricoh's broader commitment to sustainability, which is increasingly integrated into its IT services and digital workplace solutions, helping clients achieve their own ESG goals....more
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