What Does Ricoh IT Services Do?

Total employees81017
HeadquartersOta-ku
Founded1936

Ricoh IT Services is the comprehensive suite of technology solutions and support offered by Ricoh Company, Ltd., a global technology company founded in 1936. It focuses on empowering digital workplaces through managed IT services, cloud solutions, cybersecurity, application development, and IT infrastructure support. Ricoh IT Services helps businesses of all sizes optimize their technology, improve efficiency, reduce operational costs, and drive innovation by leveraging Ricoh's global expertise and extensive partner network.

Where Is Ricoh IT Services's Headquarters?

HQ Function

Serves as the global command center for Ricoh Company, Ltd., driving corporate strategy, research and development, financial management, and governance for all business units, including the Digital Services Business Group responsible for IT services.

Notable Features:

A modern corporate campus reflecting Ricoh's commitment to innovation, sustainability, and advanced technology. Likely incorporates showrooms for Ricoh's latest digital workplace solutions and collaborative work environments.

Work Culture:

Ricoh's corporate culture is built on 'The Spirit of Three Loves' (Love your neighbor, Love your country, Love your work), fostering customer-centricity, ethical practices, and a drive for continuous improvement and technological excellence, which extends to its IT services teams globally.

HQ Significance:

The Tokyo headquarters is pivotal for Ricoh's global brand identity, directing investments in new technologies and market expansion for its diverse portfolio, including the strategic growth of IT and digital services worldwide.

Values Reflected in HQ: The headquarters embodies Ricoh's core values of innovation, customer satisfaction, environmental sustainability, and global collaboration, which are integral to the delivery of its IT services.

Location:

Ricoh IT Services leverages Ricoh's extensive global network, operating in over 200 countries and regions across the Americas, Europe, Middle East & Africa (EMEA), and Asia Pacific. This worldwide presence enables the delivery of standardized yet locally-adapted IT solutions. Key functions supported globally include: managed IT services, cloud integration and management (AWS, Azure), cybersecurity services (threat detection, prevention, response), IT consulting, data center solutions, application services, remote monitoring and management (RMM), global service desks, on-site technical support, and digital workplace transformation services.

Street Address:

3-6, Nakamagome 1-chome

City:

Ota-ku

State/Province:

Tokyo

Country:

Japan

Where Else Does Ricoh IT Services Operate Around the World?

Exton, Pennsylvania, USA

Address: 70 Valley Stream Parkway, Exton, PA 19341, USA

Drives sales, solution development, service delivery, and customer support for Ricoh's IT services portfolio throughout the Americas, tailoring offerings to meet specific industry and market needs in the region.

London, United Kingdom

Address: 20 Triton Street, London, NW1 3BF, United Kingdom

Coordinates and supports Ricoh operating companies across the EMEA region in delivering consistent and innovative IT services, fostering digital transformation for clients in diverse European markets.

Singapore, Singapore

Address: 103 Penang Road, #08-01/07, VisionCrest Commercial, Singapore 238467

Facilitates the expansion of Ricoh's IT services footprint in Asia Pacific, addressing unique regional demands for cloud adoption, smart workplace technologies, and IT support for various industries.

Buying Intent Signals for Ricoh IT Services

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Ricoh IT Services? Meet the Executive Team

As of April 2025, Ricoh IT Services' leadership includes:

Akira Oyama - President and CEO, Ricoh Company, Ltd.
Kenichi Kanemaru - Corporate Senior Vice President, General Manager of Digital Services Business Group, Ricoh Company, Ltd.
Carsten Bruhn - Corporate Senior Vice President, Ricoh Company, Ltd. and President and CEO, Ricoh North America
Nicola Downing - CEO, Ricoh Europe
Takahiro Irisa - Senior Corporate Vice President and General Manager of Digital Strategy Division, Ricoh Company, Ltd.

Who's Investing in Ricoh IT Services?

Ricoh IT Services has been backed by several prominent investors over the years, including:

Ricoh Company, Ltd. is publicly traded on the Tokyo Stock Exchange (TYO: 7752).
The Master Trust Bank of Japan, Ltd. (Trust Account)
Custody Bank of Japan, Ltd. (Trust Account)
Mizuho Bank, Ltd.
SMBC Nikko Securities Inc.

What Leadership Changes Has Ricoh IT Services Seen Recently?

Hire3
Exits1

Recent executive changes at Ricoh include a new global CEO, Akira Oyama, effective April 2023, guiding the company's overall strategy including its IT services. Yoshinori Yamashita transitioned to an advisory role. Regionally, key appointments such as Shaun Pantling as Sales Director for Ricoh UK’s IT Services (June 2023) and Glenn Griggs as CEO for Ricoh UK & Ireland (April 2023) signify ongoing focus and leadership adjustments in key markets for IT services.

Departures

Yoshinori 'Jake' Yamashita, Yoshinori Yamashita transitioned from his role as President and CEO to Director, Corporate Executive Advisor.

New Appointments:

Akira Oyama, Akira Oyama appointed as President and CEO of Ricoh Company, Ltd., succeeding Yoshinori Yamashita.
Shaun Pantling, Shaun Pantling appointed as Sales Director for Ricoh UK’s IT Services division.
Glenn Griggs, Glenn Griggs appointed CEO for Ricoh UK & Ireland.

What Technology (Tech Stack) Is Used byRicoh IT Services?

Discover the tools Ricoh IT Services uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Ricoh IT Services Email Formats and Examples

Ricoh utilizes standardized email formats for its employees globally, although minor variations may exist by region or specific business unit. Common formats typically involve combinations of the employee's first name and last name.

The most common email formats are [first].[last]@[domain] (e.g., john.doe@ricoh-europe.com or john.doe@ricoh-usa.com) or sometimes [firstinitial][lastname]@[domain] (e.g., jdoe@ricoh.com). The specific domain often corresponds to the Ricoh regional entity (e.g., ricoh-europe.com, ricoh-usa.com, ricoh.co.jp, ricoh.ca).

Format

jane.doe@ricoh-usa.com

Example

80%

Success rate

What's the Latest News About Ricoh IT Services?

Ricoh News Release • March 21, 2023

Ricoh IT Services News: Ricoh recognized in Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services Worldwide for third consecutive year

Ricoh announced its recognition by Gartner in the 2023 Magic Quadrant for Outsourced Digital Workplace Services (ODWS) Worldwide for the third year in a row. This highlights Ricoh's ongoing commitment and capabilities in providing comprehensive IT services and solutions that support modern digital workplaces globally....more

Ricoh Europe News • May 23, 2023

Ricoh IT Services News: Ricoh Europe Achieves AWS Managed Service Provider (MSP) Partner Program Status

Ricoh Europe announced it has achieved Amazon Web Services (AWS) Managed Service Provider (MSP) Partner Program status. This designation recognizes Ricoh's expertise in delivering AWS cloud solutions and managed services, enhancing its IT service offerings for customers requiring cloud infrastructure and support....more

Ricoh USA News Release • February 6, 2024

Ricoh IT Services News: Ricoh Named a Leader in IDC MarketScape for Worldwide Sustainability Programs and Services Hardcopy 2023

Ricoh was named a Leader in the IDC MarketScape: Worldwide Sustainability Programs and Services Hardcopy 2023 Vendor Assessment. While focused on hardcopy, this recognition reflects Ricoh's broader commitment to sustainability, which is increasingly integrated into its IT services and digital workplace solutions, helping clients achieve their own ESG goals....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including Ricoh IT Services, are just a search away.