What Does Ricoh eDiscovery Do?

Total employees81001
HeadquartersMalvern
Founded1936

Ricoh eDiscovery provides comprehensive, end-to-end eDiscovery services designed to help organizations manage complex data challenges associated with litigation, investigations, and regulatory compliance. Leveraging advanced technology, industry-leading expertise, and secure infrastructure, Ricoh eDiscovery supports clients from information governance and forensic data collection through to early case assessment, data processing, secure hosting, managed review, and document production. Their solutions aim to streamline workflows, reduce costs, and mitigate risks, enabling legal teams and corporations to navigate the complexities of electronic discovery efficiently and effectively. Ricoh eDiscovery is part of Ricoh's broader suite of digital services and workplace solutions, benefiting from its global reach and technological innovation.

Where Is Ricoh eDiscovery's Headquarters?

HQ Function

Serves as a key operational center for Ricoh North America, driving strategy, sales, and service delivery for a range of digital solutions, including advanced eDiscovery services for the US market. This facility supports client engagement and solution deployment.

Notable Features:

Modern corporate campus equipped with advanced technology infrastructure to support Ricoh's diverse business lines, including secure data centers and facilities for digital services operations.

Work Culture:

Ricoh fosters a culture of innovation ('Imagine. Change.'), customer-centricity, and digital transformation. The work environment encourages collaboration among diverse teams to develop and deliver cutting-edge solutions, with a strong emphasis on ethical practices and sustainability.

HQ Significance:

This location is strategically important for serving the extensive North American legal market, which has significant demand for eDiscovery services. It acts as a center for expertise, client support, and the deployment of eDiscovery technology and managed services.

Values Reflected in HQ: The operational hub reflects Ricoh's commitment to technological advancement, security, customer success, and sustainability (a core Ricoh principle), providing a productive and secure environment for employees and data management.

Location:

Ricoh eDiscovery services are delivered through Ricoh's extensive global network, spanning the Americas, Europe, Asia-Pacific, and other regions. This worldwide footprint enables Ricoh to support multinational corporations and law firms with cross-border litigation and investigations. Functions supported globally include secure data hosting in various jurisdictions, follow-the-sun managed review capabilities, forensic collections across diverse geographies, and consulting services that address international data privacy and legal frameworks. Ricoh leverages its global infrastructure and local expertise to provide consistent, high-quality eDiscovery solutions wherever clients operate.

Street Address:

70 Valley Stream Parkway

City:

Malvern

State/Province:

PA

Country:

USA

Where Else Does Ricoh eDiscovery Operate Around the World?

Tokyo, Japan

Address: Ricoh Building, 3-6, Nakamagome 1-chome, Ota-ku, Tokyo 143-8555, Japan

Central hub for Ricoh's worldwide operations and innovation, setting the direction for global service offerings and technological advancements.

London, UK

Address: Ricoh Europe PLC, 20 Triton Street, London, NW1 3BF, UK

Key center for serving European clients, adapting global eDiscovery capabilities to meet regional legal standards and market needs.

Exton, PA, USA

Address: 300 Eagleview Boulevard, Exton, Pennsylvania 19341, USA

Contributes to Ricoh's extensive service delivery network within North America, ensuring comprehensive client support and operational capacity for eDiscovery projects.

Buying Intent Signals for Ricoh eDiscovery

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Ricoh eDiscovery? Meet the Executive Team

As of April 2025, Ricoh eDiscovery' leadership includes:

Akira Oyama - President and CEO, Ricoh Company, Ltd.
Carsten Bruhn - President and CEO, Ricoh North America
Gavin Jordan-Smith - Senior Vice President, Head of Global Sales Strategy, Ricoh Company, Ltd. & CEO Ricoh Digital Services Business Unit

Who's Investing in Ricoh eDiscovery?

Ricoh eDiscovery has been backed by several prominent investors over the years, including:

Ricoh Company, Ltd. is publicly traded on the Tokyo Stock Exchange (TYO: 7752).

What Leadership Changes Has Ricoh eDiscovery Seen Recently?

Hire1
Exits1

Key executive changes at Ricoh globally and within its eDiscovery-related divisions include a new global CEO appointment and notable leadership transitions in specialized service areas.

Departures

David Greetham, David Greetham departed from his role as VP of eDiscovery, Sales & Strategic Partnerships at Ricoh USA.

New Appointments:

Akira Oyama, Akira Oyama appointed as new President and CEO of Ricoh Company, Ltd., bringing new leadership to the global organization.

What Technology (Tech Stack) Is Used byRicoh eDiscovery?

Discover the tools Ricoh eDiscovery uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Ricoh eDiscovery Email Formats and Examples

Ricoh typically uses standard corporate email formats. For Ricoh USA, which heavily supports eDiscovery services, common formats include first initial followed by last name, or first name separated by a dot from the last name.

Common formats include [first_initial][lastname]@ricoh-usa.com (e.g., jsmith@ricoh-usa.com) or [firstname].[lastname]@ricoh-usa.com (e.g., john.smith@ricoh-usa.com).

Format

jsmith@ricoh-usa.com

Example

95%

Success rate

What's the Latest News About Ricoh eDiscovery?

Ricoh USA Press Release • October 26, 2023

Ricoh USA, Inc. Recognized for eDiscovery Innovation in 2023 National Law Journal 'Best Of' Survey

Ricoh USA, Inc. announced its recognition in the National Law Journal's 'Best Of 2023' survey, highlighting its innovative eDiscovery solutions and commitment to serving the legal industry....more

Ricoh Global News • December 7, 2023

Ricoh positioned as a Leader in IDC MarketScape for Worldwide Print Transformation 2023 Vendor Assessment

Ricoh announced it has been named a Leader in the IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment. This underscores Ricoh's strength in evolving traditional print services into broader digital transformation solutions, relevant to its tech-driven services like eDiscovery....more

Ricoh USA Press Release • October 10, 2023

Ricoh USA Earns Esteemed 2023 CRN Triple Crown Award

Ricoh USA, Inc. announced it has been honored by CRN with the prestigious 2023 Triple Crown Award, recognizing its strength and growth as an IT solution provider, which underpins its capabilities in areas like eDiscovery....more

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