ReviewTrackers
ReviewTrackers's Overview
ReviewTrackers is a customer feedback and online review management software platform designed to help businesses effectively monitor, manage, and respond to online reviews from hundreds of sources. The platform provides tools for review acquisition, sentiment analysis, competitive benchmarking, and reporting, enabling brands to understand customer perceptions, improve operations, and enhance their online reputation. In May 2024, ReviewTrackers was acquired by InMoment, a leader in Experience Improvement (XI) solutions, to further strengthen its offerings in the customer experience landscape.
Where is ReviewTrackers's Headquarters?
HQ Function
Serves as the primary center for executive leadership, product development, engineering, sales, marketing, and customer success operations.
Notable Features:
Located in the prominent 1 South Wacker Drive building, a well-known skyscraper in Chicago's Loop, offering modern office amenities and cityscape views.
Work Culture:
ReviewTrackers is known for a collaborative, innovative, and customer-centric work culture. It emphasizes data-driven insights and empowers employees to contribute to the company's growth and product excellence.
HQ Significance:
The Chicago headquarters strategically positions ReviewTrackers within a vibrant tech ecosystem, providing access to a rich talent pool and facilitating connections with clients and partners.
Values Reflected in HQ: The choice of a modern, centrally-located headquarters in a major business district reflects values of professionalism, ambition, and a commitment to being a key player in the tech industry.
Location:
While its primary operations are centered in Chicago, ReviewTrackers (now part of InMoment) serves a global customer base. Its platform is utilized by businesses across various countries. Operational support functions may be distributed, including teams in locations like the Philippines and a growing remote workforce, to cater to international clients and different time zones.
Street Address:
1 S. Wacker Drive, Suite 200
City:
Chicago
State/Province:
IL
Country:
USA
ReviewTrackers's Global Presence
Manila, Philippines
Address: Metro Manila, Philippines (Operational Hub)
To provide extended hour support, leverage global talent for specific operational tasks, and ensure comprehensive service delivery for its international client base.
Buying Intent Signals for ReviewTrackers
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ReviewTrackers
As of April 2025, ReviewTrackers' leadership includes:
Investors of ReviewTrackers
ReviewTrackers has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The most significant executive-level development for ReviewTrackers in the last 12 months is its acquisition by InMoment, announced in May 2024. This event will likely lead to integrations and potential changes within the leadership structure as ReviewTrackers becomes part of InMoment. No other major, distinct executive hires or departures at ReviewTrackers were widely publicized in the 12 months immediately preceding the acquisition announcement.
Technology (Tech Stack) used by ReviewTrackers
Discover the tools ReviewTrackers uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ReviewTrackers Email Formats and Examples
ReviewTrackers commonly utilizes a standardized email format for its employees, primarily based on first initial and last name.
[first_initial][last]@reviewtrackers.com
Format
jdoe@reviewtrackers.com
Example
90%
Success rate
News and media
InMoment Press Release • May 6, 2024
InMoment Acquires ReviewTrackers to Power the Future of Brand Reputation and Customer Experience
InMoment, a leading provider of Experience Improvement (XI)™ solutions, announced it has acquired ReviewTrackers, America’s No. 1 review management software company. This acquisition combines InMoment's comprehensive CX platform with ReviewTrackers' powerful review management capabilities to help businesses manage brand reputation and enhance customer experiences....more
ReviewTrackers Blog / G2 • December 13, 2023
ReviewTrackers Recognized as a Leader in G2 Winter 2024 Reports for Online Reputation Management and More
ReviewTrackers announced its continued recognition as a market leader in G2's Winter 2024 Grid Reports across several categories, including Online Reputation Management, Brand Management, and Social Media Monitoring. These accolades are based on verified user reviews and reflect high customer satisfaction and market presence....more
ReviewTrackers Blog • September 19, 2023
ReviewTrackers Named to the Inc. 5000 List of Fastest-Growing Private Companies in America for the Sixth Consecutive Year
ReviewTrackers announced its inclusion in the Inc. 5000 list for 2023, marking its sixth consecutive year on the prestigious ranking of the nation's fastest-growing private companies. This highlights the company's sustained growth and success in the market....more
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