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Retently is a customer feedback platform designed to help businesses measure and improve customer satisfaction and loyalty. They specialize in Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. By collecting and analyzing customer feedback, Retently provides businesses with actionable insights to optimize customer experience, reduce churn, and increase revenue.
Serves as the central hub for product development, sales, marketing, customer support, and overall company strategy.
While specific architectural details are not widely publicized, the location likely provides modern office amenities conducive to collaboration and innovation in a tech-focused environment.
Retently fosters a collaborative and innovative work culture, focused on empowering employees and driving customer success. They likely emphasize data-driven decision-making and a customer-centric approach.
The headquarters in Bucharest is significant as it's where the company's core team and foundational development take place, reflecting their roots and commitment to the European market.
Retently supports customers globally through its platform and customer success teams. They have users in various industries across North America, Europe, Asia, and Australia. Their platform supports multiple languages and currencies to cater to a diverse global audience. Sales, marketing, customer support, and product development are supported globally.
Str. Nicolae Filipescu, Nr. 39-41
Bucharest
N/A
Romania
Address: Information not publicly available.
Expand Retently's presence and customer base in the UK and Western Europe.
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As of April 2025, Retently' leadership includes:
Retently has been backed by several prominent investors over the years, including:
Limited publicly available information on recent executive hires/exits specifically for Retently within the last 12 months. Further research may be needed for detailed updates.
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Retently's email format typically follows a pattern of first name followed by last name @retently.com. There is also the use of the first name initial and last name.
[firstname].[lastname]@retently.com
Format
john.doe@retently.com
Example
70%
Success rate
start-up.ro • December 14, 2023
Retently, a Romanian platform for collecting and processing customer feedback, has completed a financing round of 2.2 million euros. The investment was led by Early Game Ventures....more
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