What Does Resorts World Sentosa Do?

Total employees4846
HeadquartersSentosa Island
Founded2006

Resorts World Sentosa (RWS) is an acclaimed integrated resort located on the island of Sentosa, Singapore. It's a premier leisure and entertainment destination, offering a diverse range of experiences for visitors of all ages. Key attractions include Universal Studios Singapore theme park, the S.E.A. Aquarium (one of the world's largest oceanariums), Adventure Cove Waterpark, luxurious hotels, celebrity chef restaurants, a world-class casino, and versatile MICE (Meetings, Incentives, Conventions, and Exhibitions) facilities. RWS aims to provide unforgettable experiences by combining thrilling entertainment, exquisite dining, and comfortable accommodations, making it a must-visit destination in Asia.

Where Is Resorts World Sentosa's Headquarters?

HQ Function

Manages all operational, administrative, marketing, and strategic functions for the integrated resort, including its theme parks, hotels, casino, F&B outlets, and MICE facilities.

Notable Features:

The entire integrated resort itself is a notable feature. Administrative offices are integrated within the sprawling complex, designed for efficient management of diverse attractions and guest services. The architecture across the resort is modern and themed according to its attractions, such as the iconic Universal Studios Singapore globe and luxury hotel designs.

Work Culture:

A dynamic, fast-paced, and guest-centric work environment, characteristic of the hospitality and entertainment industry. Emphasis is placed on teamwork, service excellence, diversity, and creating memorable experiences for a global clientele.

HQ Significance:

Resorts World Sentosa is a cornerstone of Singapore's tourism industry, significantly contributing to the nation's economy, international visitor arrivals, and employment. It has solidified Singapore's reputation as a leading leisure and entertainment hub in Asia.

Values Reflected in HQ: The headquarters and the resort complex reflect values of innovation, guest satisfaction, service excellence, and world-class entertainment. The integrated design and continuous development showcase a commitment to providing a comprehensive and evolving leisure experience.

Location:

While Resorts World Sentosa is a single-destination integrated resort in Singapore, it commands a significant global presence. This is achieved through extensive international marketing campaigns, a network of sales offices and representatives in key markets worldwide, active participation in global travel trade shows, and strategic partnerships with international airlines and travel corporations. Its world-renowned attractions like Universal Studios Singapore and the S.E.A. Aquarium attract millions of visitors from across the globe annually. RWS provides global customer service and multi-lingual support through its digital platforms and booking channels to cater to its diverse international clientele. The resort's parent company, Genting Singapore, also contributes to a broader global footprint as part of the Genting Group's extensive network of leisure and hospitality businesses worldwide.

Street Address:

8 Sentosa Gateway

City:

Sentosa Island

State/Province:

Singapore

Country:

Singapore

Where Else Does Resorts World Sentosa Operate Around the World?

Shanghai, China

Address: Unit 1001, 10/F, BEA Tower, No. 601 Lujiazui Ring Road, Pudong New Area, Shanghai, China

To enhance brand visibility, drive visitation from mainland China, support travel trade partners, and execute targeted marketing campaigns for Resorts World Sentosa's attractions, hotels, and entertainment offerings within the region.

Tokyo, Japan

Address: Level 8, Pacific Century Place Marunouchi, 1-11-1 Marunouchi, Chiyoda-ku, Tokyo, Japan

To build relationships with Japanese travel agencies, tour operators, and media, and to encourage travel from Japan to Resorts World Sentosa through tailored promotional activities and support.

Buying Intent Signals for Resorts World Sentosa

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Resorts World Sentosa? Meet the Executive Team

As of April 2025, Resorts World Sentosa' leadership includes:

Tan Sri Lim Kok Thay - Executive Chairman, Genting Singapore
Tan Hee Teck - President and Chief Operating Officer, Genting Singapore & Chief Executive Officer, Resorts World Sentosa
Loh Laim Liat Margaret - President and Chief Operating Officer, Resorts World Sentosa
Lee Shi Ruh - Chief Financial Officer, Genting Singapore
Andrew MacDonald - Chief Casino Officer, Resorts World Sentosa

Who's Investing in Resorts World Sentosa?

Resorts World Sentosa has been backed by several prominent investors over the years, including:

Genting Singapore Limited (Parent Company and Operator)
Public and Institutional Shareholders of Genting Singapore Limited (G13.SI, traded on the Singapore Exchange - SGX)

What Leadership Changes Has Resorts World Sentosa Seen Recently?

Hire2
Exits1

In the past year, Genting Singapore, the parent company of Resorts World Sentosa, undertook board refreshment activities. These included the retirement of a long-serving director and the appointment of new independent directors, aimed at strengthening corporate governance and bringing fresh perspectives to its strategic oversight.

Departures

Mr Quah Cheng Hye, Mr Quah Cheng Hye retired as Lead Independent Director of Genting Singapore upon conclusion of his term after many years of service.

New Appointments:

Mr Chan Tiong Teck, Timothy, Mr Chan Tiong Teck, Timothy was appointed as the new Lead Independent Director of Genting Singapore, succeeding Mr Quah Cheng Hye.
Mr Hau Tam Kit Kevin, Mr Hau Tam Kit Kevin was appointed as an Independent Non-Executive Director of Genting Singapore, bringing valuable experience to the board.

What Technology (Tech Stack) Is Used byResorts World Sentosa?

Discover the tools Resorts World Sentosa uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Resorts World Sentosa Email Formats and Examples

Resorts World Sentosa, operated by Genting Singapore, primarily utilizes corporate email addresses for its employees. While specific individual email addresses are not publicly listed for all staff, general inquiries are handled through departmental emails. For corporate communications, common email patterns are often used.

[firstinitial][lastname]@rwsentosa.com (e.g., jdoe@rwsentosa.com) or [firstname].[lastname]@rwsentosa.com (e.g., jane.doe@rwsentosa.com)

Format

feedback@rwsentosa.com

Example

70%

Success rate

What's the Latest News About Resorts World Sentosa?

Channel NewsAsia (CNA)May 9, 2024

Resorts World Sentosa begins work on new Minion Land, S$6.8 billion expansion on track

Resorts World Sentosa has commenced construction on its new Minion Land zone within Universal Studios Singapore and the upcoming Singapore Oceanarium. These developments are part of its major RWS 2.0 expansion project, with an investment of S$6.8 billion, aimed at refreshing its attractions and enhancing its appeal as a leading global tourist destination....more

The Straits TimesMay 10, 2024

Genting Singapore Q1 profit nearly doubles to $247m on strong tourism recovery

Genting Singapore, the operator of Resorts World Sentosa, reported a near doubling of its net profit to S$247.4 million for the first quarter of 2024. This strong performance was driven by a robust recovery in tourism and increased visitor spending at its attractions and gaming facilities....more

TTG AsiaFebruary 22, 2024

Genting Singapore posts strong results for 2023

Genting Singapore announced a significant rise in net profit for the fiscal year 2023, reaching S$611.6 million, an 80% increase year-on-year. This growth was attributed to the continued recovery of international travel and resilient demand for its gaming and non-gaming offerings at Resorts World Sentosa....more

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