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Resorts World Sentosa (RWS) is an acclaimed integrated resort located on the island of Sentosa, Singapore. It's a premier leisure and entertainment destination, offering a diverse range of experiences for visitors of all ages. Key attractions include Universal Studios Singapore theme park, the S.E.A. Aquarium (one of the world's largest oceanariums), Adventure Cove Waterpark, luxurious hotels, celebrity chef restaurants, a world-class casino, and versatile MICE (Meetings, Incentives, Conventions, and Exhibitions) facilities. RWS aims to provide unforgettable experiences by combining thrilling entertainment, exquisite dining, and comfortable accommodations, making it a must-visit destination in Asia.
Manages all operational, administrative, marketing, and strategic functions for the integrated resort, including its theme parks, hotels, casino, F&B outlets, and MICE facilities.
The entire integrated resort itself is a notable feature. Administrative offices are integrated within the sprawling complex, designed for efficient management of diverse attractions and guest services. The architecture across the resort is modern and themed according to its attractions, such as the iconic Universal Studios Singapore globe and luxury hotel designs.
A dynamic, fast-paced, and guest-centric work environment, characteristic of the hospitality and entertainment industry. Emphasis is placed on teamwork, service excellence, diversity, and creating memorable experiences for a global clientele.
Resorts World Sentosa is a cornerstone of Singapore's tourism industry, significantly contributing to the nation's economy, international visitor arrivals, and employment. It has solidified Singapore's reputation as a leading leisure and entertainment hub in Asia.
While Resorts World Sentosa is a single-destination integrated resort in Singapore, it commands a significant global presence. This is achieved through extensive international marketing campaigns, a network of sales offices and representatives in key markets worldwide, active participation in global travel trade shows, and strategic partnerships with international airlines and travel corporations. Its world-renowned attractions like Universal Studios Singapore and the S.E.A. Aquarium attract millions of visitors from across the globe annually. RWS provides global customer service and multi-lingual support through its digital platforms and booking channels to cater to its diverse international clientele. The resort's parent company, Genting Singapore, also contributes to a broader global footprint as part of the Genting Group's extensive network of leisure and hospitality businesses worldwide.
8 Sentosa Gateway
Sentosa Island
Singapore
Singapore
Address: Unit 1001, 10/F, BEA Tower, No. 601 Lujiazui Ring Road, Pudong New Area, Shanghai, China
To enhance brand visibility, drive visitation from mainland China, support travel trade partners, and execute targeted marketing campaigns for Resorts World Sentosa's attractions, hotels, and entertainment offerings within the region.
Address: Level 8, Pacific Century Place Marunouchi, 1-11-1 Marunouchi, Chiyoda-ku, Tokyo, Japan
To build relationships with Japanese travel agencies, tour operators, and media, and to encourage travel from Japan to Resorts World Sentosa through tailored promotional activities and support.
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As of April 2025, Resorts World Sentosa' leadership includes:
Resorts World Sentosa has been backed by several prominent investors over the years, including:
In the past year, Genting Singapore, the parent company of Resorts World Sentosa, undertook board refreshment activities. These included the retirement of a long-serving director and the appointment of new independent directors, aimed at strengthening corporate governance and bringing fresh perspectives to its strategic oversight.
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Resorts World Sentosa, operated by Genting Singapore, primarily utilizes corporate email addresses for its employees. While specific individual email addresses are not publicly listed for all staff, general inquiries are handled through departmental emails. For corporate communications, common email patterns are often used.
[firstinitial][lastname]@rwsentosa.com (e.g., jdoe@rwsentosa.com) or [firstname].[lastname]@rwsentosa.com (e.g., jane.doe@rwsentosa.com)
Format
feedback@rwsentosa.com
Example
70%
Success rate
Channel NewsAsia (CNA) • May 9, 2024
Resorts World Sentosa has commenced construction on its new Minion Land zone within Universal Studios Singapore and the upcoming Singapore Oceanarium. These developments are part of its major RWS 2.0 expansion project, with an investment of S$6.8 billion, aimed at refreshing its attractions and enhancing its appeal as a leading global tourist destination....more
The Straits Times • May 10, 2024
Genting Singapore, the operator of Resorts World Sentosa, reported a near doubling of its net profit to S$247.4 million for the first quarter of 2024. This strong performance was driven by a robust recovery in tourism and increased visitor spending at its attractions and gaming facilities....more
TTG Asia • February 22, 2024
Genting Singapore announced a significant rise in net profit for the fiscal year 2023, reaching S$611.6 million, an 80% increase year-on-year. This growth was attributed to the continued recovery of international travel and resilient demand for its gaming and non-gaming offerings at Resorts World Sentosa....more
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