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Replyco
What Does Replyco Do?
Replyco is a specialized helpdesk software solution designed to assist eCommerce sellers in managing customer communications efficiently. It centralizes messages from multiple sales channels, including eBay, Amazon, Shopify, Linnworks, and Magento, into a single inbox. The platform aims to improve response times, enhance customer satisfaction, and streamline support operations for online retailers through features like message consolidation, automation tools, and performance analytics.
Where Is Replyco's Headquarters?
HQ Function
The UK headquarters serves as the main operational hub for Replyco, overseeing product development, software engineering, global marketing, sales strategies, and customer support leadership.
Notable Features:
The headquarters is located in 'The Old Casino,' a building name that suggests a unique character and potentially historic architecture, situated in a vibrant business area known for digital and creative enterprises.
Work Culture:
Replyco likely fosters an agile, innovative, and customer-focused work culture, typical of a SaaS company in the tech industry. Emphasis is probably placed on collaboration, problem-solving, and adapting to the fast-paced eCommerce environment.
HQ Significance:
This headquarters is significant as the birthplace and central command for Replyco's software development and strategic decisions, driving its mission to simplify customer service for online sellers globally.
Values Reflected in HQ: The location in a dynamic business hub and a potentially unique building could reflect Replyco's values of innovation, adaptability, and a creative approach to solving eCommerce challenges.
Location:
Replyco offers its eCommerce helpdesk software to sellers worldwide, supporting integrations with global marketplaces like Amazon and eBay across various international sites. While headquartered in the UK, its cloud-based platform is accessible globally, and its customer support and sales operations are geared towards an international clientele, enabling online businesses from different regions to streamline their customer service.
Street Address:
The Old Casino, 28 Fourth Avenue
City:
Hove
State/Province:
East Sussex
Country:
United Kingdom
Where Else Does Replyco Operate Around the World?
Wilmington, Delaware, USA
Address: 1000 N West Street, Suite 1200, Wilmington, DE 19801
Ensures corporate registration and meets legal requirements for operating or having a business presence in the United States.
Toronto, Ontario, Canada
Address: 10 Four Seasons Pl, Suite 1000, Toronto, ON M9B 6H7, Canada
Supports Replyco's business presence and administrative functions related to the Canadian market.
Buying Intent Signals for Replyco
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Replyco? Meet the Executive Team
As of April 2025, Replyco' leadership includes:
Who's Investing in Replyco?
Replyco has been backed by several prominent investors over the years, including:
What Leadership Changes Has Replyco Seen Recently?
Based on publicly available information and news searches covering the last 12 months, there have been no major announced new executive hires or departures at Replyco. The co-founding team, Tim Bond (CEO) and Artem Verovenko (CTO), appear to remain in their key leadership positions.
What Technology (Tech Stack) Is Used byReplyco?
Discover the tools Replyco uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Replyco Email Formats and Examples
Replyco likely utilizes standard professional email address formats for its employees. While the exact internal email pattern isn't publicly disclosed, common formats for technology companies include [first_name]@[company_name].com or [first_initial][last_name]@[company_name].com. For direct contact, they provide a general 'hello@replyco.com' address.
[first]@replyco.com or [first].[last]@replyco.com
Format
tim@replyco.com or tim.bond@replyco.com
Example
75%
Success rate
What's the Latest News About Replyco?
Replyco Blog • May 17, 2023
Replyco Enhances eBay Integration with Direct Offer Feature
Replyco announced a feature update enabling eBay sellers to send offers to potential buyers directly from their Replyco dashboard. This enhancement aims to streamline the negotiation and sales process for users of the platform....more
UK Tech News • October 26, 2020
Replyco Secures £1.2M Seed Funding Led by Fuel Ventures
Replyco, an eCommerce customer service platform, successfully raised £1.2 million in a seed funding round. The investment, led by Fuel Ventures, was intended to support team expansion and further development of its helpdesk software tailored for online sellers on marketplaces like eBay and Amazon....more
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