What Does RepairShopR Do?

Total employees150
HeadquartersSeattle
Founded2013

RepairShopR is a comprehensive, all-in-one software platform designed specifically for repair businesses, including computer repair shops, cell phone repair services, and other service-based companies. It offers robust features such as ticketing, invoicing, customer relationship management (CRM), inventory tracking, point of sale (POS), and marketing automation. Acquired by Syncro, RepairShopR aims to streamline workflows, enhance customer communication, and provide actionable business insights to help repair businesses grow and operate more efficiently. It's known for its user-friendly interface and extensive integration capabilities.

Where Is RepairShopR's Headquarters?

HQ Function

Serves as the central coordination point for Syncro's strategic decisions, product development (including RepairShopR), marketing, and global support operations, facilitated through a distributed team model.

Notable Features:

As a remote-first company, its 'headquarters' is more a legal and administrative anchor rather than a physical office building. The infrastructure is primarily digital, supporting a global workforce.

Work Culture:

Syncro fosters a remote-first work culture that emphasizes flexibility, autonomy, collaboration through digital tools, and a strong focus on customer success and product innovation.

HQ Significance:

The conceptual headquarters in Seattle is key for Syncro's identity, legal standing, and strategic direction, guiding the growth of its suite of products, including RepairShopR.

Values Reflected in HQ: Innovation, efficiency, employee well-being through flexible work arrangements, and customer-centricity are reflected in its operational model.

Location:

RepairShopR, as part of Syncro's offerings, serves a global customer base of repair businesses. While Syncro is headquartered in the USA and operates on a remote-first model, its products and support services are accessible to users worldwide. Sales, customer support, and product development are managed by distributed teams to cater to different regions and time zones, ensuring international reach and service availability for the RepairShopR platform.

Street Address:

Information not publicly available (Remote-First Company)

City:

Seattle

State/Province:

Washington

Country:

USA

Where Else Does RepairShopR Operate Around the World?

No additional office locations available.

Buying Intent Signals for RepairShopR

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading RepairShopR? Meet the Executive Team

As of April 2025, RepairShopR' leadership includes:

Emily Glass - Chief Executive Officer
Michael George - Chief Revenue Officer
Gerry Adams - Chief Product Officer
Kristen Costagliola - Chief Marketing Officer
Tim Lasonde - Chief Technology Officer
Dee Zepf - VP of People

Who's Investing in RepairShopR?

RepairShopR has been backed by several prominent investors over the years, including:

Mainsail Partners

What Leadership Changes Has RepairShopR Seen Recently?

Hire1
Exits0

Syncro appointed Emily Glass as CEO in February 2023. While this key appointment occurred slightly outside the typical 'last 12 months' window from mid-2024, it represents a significant recent leadership change. Other specific executive movements (hires/exits) within the strict last 12-month period (e.g., mid-2023 to mid-2024) have not been widely publicized. The company has been focused on strategic growth and product innovation under its current leadership team.

New Appointments:

Emily Glass, Emily Glass appointed as new CEO of Syncro to lead its next phase of growth.

What Technology (Tech Stack) Is Used byRepairShopR?

Discover the tools RepairShopR uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

RepairShopR Email Formats and Examples

Syncro, the parent company of RepairShopR, commonly uses email formats such as [first].[last]@syncro.com or [first_initial][last]@syncro.com. These are typical patterns for technology companies.

[first].[last]@syncro.com

Format

emily.glass@syncro.com

Example

85%

Success rate

What's the Latest News About RepairShopR?

Syncro Official BlogJune 20, 2023

Syncro Launches Syncro AI to Enhance MSP and Repair Business Efficiency

Syncro announced the launch of Syncro AI, a new suite of artificial intelligence tools integrated into its platform, including RepairShopR. These features are designed to help MSPs and repair businesses automate tasks, improve ticket resolution times, and enhance overall operational efficiency....more

G2 Crowd ReviewsMarch 5, 2024

Syncro Consistently Recognized as a Leader in G2 Reports

Syncro, parent company of RepairShopR, has been consistently recognized as a leader and high performer in multiple categories in G2's seasonal Grid Reports, including RMM and PSA. This highlights strong customer satisfaction and market presence for its suite of tools....more

ChannelE2EOctober 17, 2019

SyncroMSP (Now Syncro) Acquires RepairShopR

SyncroMSP (now Syncro) acquired RepairShopR, a leading platform for repair shops. The acquisition aimed to combine the strengths of both platforms to offer a more comprehensive solution for MSPs and IT service providers that also handle repair services, significantly expanding Syncro's market reach....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including RepairShopR, are just a search away.