What Does Red Energy Do?

Total employees1200
HeadquartersRichmond
Founded2004

Red Energy is an Australian energy retailer providing electricity and gas to residential and business customers in Victoria, New South Wales, South Australia, Queensland, and the Australian Capital Territory. A subsidiary of the government-owned Snowy Hydro Limited, Red Energy is known for its commitment to Australian-based customer service, renewable energy support, and competitive energy plans. It has consistently received awards for customer satisfaction.

Where Is Red Energy's Headquarters?

HQ Function

Central hub for Red Energy's national operations, including strategic planning, marketing, customer service oversight, financial management, and IT infrastructure for its retail energy services.

Notable Features:

Modern office facilities in a contemporary commercial building, designed to support a collaborative and efficient work environment. Likely features open-plan spaces and technology to support its operations.

Work Culture:

Red Energy promotes a customer-centric work culture, emphasizing teamwork, responsiveness, and a friendly approach. Being Australian-owned and operated is a key part of its identity, often reflected in its employee engagement and service ethos.

HQ Significance:

The Richmond headquarters is vital for steering Red Energy's market strategy, managing its extensive customer base, and coordinating with its parent company, Snowy Hydro, to deliver on its energy supply commitments and renewable energy goals.

Values Reflected in HQ: The headquarters likely reflects Red Energy's values of Australian ownership, customer focus, reliability, and a commitment to a more sustainable energy future, aligning with Snowy Hydro's mission.

Location:

Red Energy's operations and customer base are exclusively within Australia. As an Australian-owned company (subsidiary of Snowy Hydro), its strategic focus is on serving the domestic energy market across Victoria, New South Wales, South Australia, Queensland, and the ACT. It does not operate internationally.

Street Address:

Level 11, 2 William Street

City:

Richmond

State/Province:

VIC

Country:

Australia

Where Else Does Red Energy Operate Around the World?

Melbourne, VIC/Australia

Address: Specific public addresses for distinct operational centers beyond HQ are not widely itemized, but customer service operations are Melbourne-based.

To provide accessible and high-quality customer support to Red Energy's extensive customer base, primarily concentrated in Eastern and Southern Australia, directly from within Australia.

Buying Intent Signals for Red Energy

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Red Energy? Meet the Executive Team

As of April 2025, Red Energy' leadership includes:

Iain Graham - Chief Executive Officer
Karen Dawson - General Manager, Brand & Marketing
Melanie La Fang - General Manager, Customer Experience
Gareth Wilson - Chief Financial Officer
Ramy Soussou - Chief Information Officer
Paul Ringland - General Manager, Regulatory Affairs & Corporate Services

Who's Investing in Red Energy?

Red Energy has been backed by several prominent investors over the years, including:

Snowy Hydro Limited

What Leadership Changes Has Red Energy Seen Recently?

Hire0
Exits0

Publicly available information indicates a stable executive team at Red Energy over the last 12 months, with no major widely reported new hires or departures at the top executive level. Key leadership, including CEO Iain Graham, continues in their roles. As a subsidiary, some internal shuffles may not be publicly announced.

What Technology (Tech Stack) Is Used byRed Energy?

Discover the tools Red Energy uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Red Energy Email Formats and Examples

Red Energy likely utilizes common corporate email formats. Based on standard practices for Australian companies of its size, formats often include combinations of first name, last name, and initials.

firstname.lastname@redenergy.com.au or f.lastname@redenergy.com.au or firstinitiallastname@redenergy.com.au

Format

john.doe@redenergy.com.au

Example

80%

Success rate

What's the Latest News About Red Energy?

Canstar BlueOctober 26, 2023

Red Energy Recognised for Outstanding Customer Satisfaction in NSW Electricity Awards 2023 by Canstar Blue

Red Energy has once again been awarded by Canstar Blue for Most Satisfied Customers - Electricity Providers, NSW in 2023. This marks the 13th consecutive year Red Energy has received a customer satisfaction award from Canstar Blue, underscoring its strong commitment to service....more

Campaign BriefMay 15, 2023

Red Energy Reaffirms 100% Australian Ownership in New Campaign

Red Energy launched a new advertising campaign via The Motor Agency, highlighting its status as 100% Australian owned by Snowy Hydro. The campaign aims to reassure customers of its local roots and commitment, particularly relevant in the current energy market....more

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