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Red Energy is an Australian energy retailer providing electricity and gas to residential and business customers in Victoria, New South Wales, South Australia, Queensland, and the Australian Capital Territory. A subsidiary of the government-owned Snowy Hydro Limited, Red Energy is known for its commitment to Australian-based customer service, renewable energy support, and competitive energy plans. It has consistently received awards for customer satisfaction.
Central hub for Red Energy's national operations, including strategic planning, marketing, customer service oversight, financial management, and IT infrastructure for its retail energy services.
Modern office facilities in a contemporary commercial building, designed to support a collaborative and efficient work environment. Likely features open-plan spaces and technology to support its operations.
Red Energy promotes a customer-centric work culture, emphasizing teamwork, responsiveness, and a friendly approach. Being Australian-owned and operated is a key part of its identity, often reflected in its employee engagement and service ethos.
The Richmond headquarters is vital for steering Red Energy's market strategy, managing its extensive customer base, and coordinating with its parent company, Snowy Hydro, to deliver on its energy supply commitments and renewable energy goals.
Red Energy's operations and customer base are exclusively within Australia. As an Australian-owned company (subsidiary of Snowy Hydro), its strategic focus is on serving the domestic energy market across Victoria, New South Wales, South Australia, Queensland, and the ACT. It does not operate internationally.
Level 11, 2 William Street
Richmond
VIC
Australia
Address: Specific public addresses for distinct operational centers beyond HQ are not widely itemized, but customer service operations are Melbourne-based.
To provide accessible and high-quality customer support to Red Energy's extensive customer base, primarily concentrated in Eastern and Southern Australia, directly from within Australia.
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As of April 2025, Red Energy' leadership includes:
Red Energy has been backed by several prominent investors over the years, including:
Publicly available information indicates a stable executive team at Red Energy over the last 12 months, with no major widely reported new hires or departures at the top executive level. Key leadership, including CEO Iain Graham, continues in their roles. As a subsidiary, some internal shuffles may not be publicly announced.
Discover the tools Red Energy uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Red Energy likely utilizes common corporate email formats. Based on standard practices for Australian companies of its size, formats often include combinations of first name, last name, and initials.
firstname.lastname@redenergy.com.au or f.lastname@redenergy.com.au or firstinitiallastname@redenergy.com.au
Format
john.doe@redenergy.com.au
Example
80%
Success rate
Canstar Blue • October 26, 2023
Red Energy has once again been awarded by Canstar Blue for Most Satisfied Customers - Electricity Providers, NSW in 2023. This marks the 13th consecutive year Red Energy has received a customer satisfaction award from Canstar Blue, underscoring its strong commitment to service....more
Campaign Brief • May 15, 2023
Red Energy launched a new advertising campaign via The Motor Agency, highlighting its status as 100% Australian owned by Snowy Hydro. The campaign aims to reassure customers of its local roots and commitment, particularly relevant in the current energy market....more
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