What Does RealThread Do?

Total employees25
HeadquartersSeattle
Founded2022

RealThread is a technology company focused on transforming customer service through advanced Artificial Intelligence. Their platform is designed to automate customer interactions, providing instant and accurate responses to inquiries, thereby enhancing customer satisfaction and operational efficiency for businesses. By leveraging sophisticated AI models, RealThread aims to help companies reduce support costs, empower human agents by handling repetitive queries, and gain deeper insights into customer needs. They cater to businesses looking to scale their support operations and deliver personalized customer experiences.

Where Is RealThread's Headquarters?

HQ Function

Serves as the central hub for product development, engineering, AI research, sales, marketing, and corporate leadership.

Notable Features:

Likely situated in a modern office space or co-working environment conducive to tech innovation, characteristic of Seattle's startup scene. Emphasis on collaborative workspaces and technology infrastructure.

Work Culture:

A fast-paced, innovative, and collaborative startup environment. Employees are likely passionate about AI and its potential to solve real-world customer service challenges. Culture probably encourages learning, experimentation, and a strong sense of ownership.

HQ Significance:

The Seattle headquarters is pivotal as it places RealThread within a major technology and AI talent hub, facilitating recruitment, partnerships, and access to venture capital.

Values Reflected in HQ: The choice of Seattle and a modern workspace likely reflects values of innovation, technological excellence, agility, and collaboration.

Location:

While headquartered in Seattle, USA, RealThread's AI-powered customer service solutions are designed for global applicability. Their cloud-based platform enables them to serve businesses and their customers across different geographies, offering support automation that can be adapted to various languages and regional customer service nuances. Their primary presence is digital, supporting clients worldwide through their software and remote assistance.

Street Address:

Specific street address not publicly listed for privacy reasons, common for early-stage startups.

City:

Seattle

State/Province:

Washington

Country:

USA

Where Else Does RealThread Operate Around the World?

No additional office locations available.

Buying Intent Signals for RealThread

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading RealThread? Meet the Executive Team

As of April 2025, RealThread' leadership includes:

Rohit Agarwal - Co-founder & CEO
Gary Pravin - Co-founder & Head of Product

Who's Investing in RealThread?

RealThread has been backed by several prominent investors over the years, including:

Flying Fish Partners
Ascend VC
Pioneer Square Labs (PSL) Ventures

What Leadership Changes Has RealThread Seen Recently?

Hire0
Exits0

As an early-stage startup, RealThread's executive team is relatively stable and focused on growth. No major public announcements regarding executive hires or exits have been noted in the last 12 months. The founding team continues to lead the company's strategic direction.

What Technology (Tech Stack) Is Used byRealThread?

Discover the tools RealThread uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

RealThread Email Formats and Examples

RealThread likely uses a common professional email format. While not officially published, typical formats for companies of this nature include [first].[last]@realthread.com or [first_initial][last]@realthread.com.

[first].[last]@realthread.com

Format

rohit.agarwal@realthread.com (example based on common format)

Example

80%

Success rate

What's the Latest News About RealThread?

GeekWireOctober 4, 2023

RealThread raises $2.5M for AI-powered customer service tech

Seattle-based startup RealThread, developing AI tools for customer service, announced a $2.5 million seed funding round. The round was led by Flying Fish Partners, with participation from Ascend VC and Pioneer Square Labs (PSL) Ventures. RealThread aims to automate customer interactions and provide analytics for support teams. The company was co-founded by CEO Rohit Agarwal and Head of Product Gary Pravin....more

FINSMESOctober 4, 2023

RealThread Raises $2.5M in Seed Funding

RealThread, a Seattle, WA-based AI copilot for customer service teams, raised $2.5M in Seed funding. The round was led by Flying Fish Partners, with participation from Ascend VC and Pioneer Square Labs Ventures. The company intends to use the funds to expand its team and accelerate product development....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including RealThread, are just a search away.