HQ Function

The Austin headquarters serves as the central hub for Reality Based Group's operations, including client management, data analysis, video review, technology development, and corporate strategy.

Notable Features:

Located in a prominent downtown Austin building, offering modern office amenities and access to the city's business ecosystem. The location suggests a professional and contemporary workspace.

Work Culture:

RBG promotes a collaborative, innovative, and data-driven work culture focused on delivering high-quality insights and exceptional service to its clients. There's an emphasis on continuous improvement and leveraging technology to enhance customer experience solutions.

HQ Significance:

The Austin HQ is significant as it anchors RBG's U.S. operations and supports its global network of shoppers and clients, benefiting from Austin's dynamic business environment and rich talent pool in technology and customer service.

Values Reflected in HQ: The choice of a central, professional location in a tech-forward city likely reflects RBG's commitment to quality, innovation, professionalism, and accessibility for clients and partners.

Location:

Reality Based Group supports client operations globally, leveraging an extensive network of trained mystery shoppers and field evaluators in over 15 countries across North America, Europe, Asia, and other regions. Their services, including video and written mystery shopping, are adaptable to diverse cultural and market contexts, enabling international businesses to maintain consistent customer experience standards worldwide. While headquartered in the US, their operational capabilities and client support extend to wherever their clients require on-site or remote evaluations, managed centrally and supported by their distributed global team.

Street Address:

111 Congress Avenue, Suite 400

City:

Austin

State/Province:

Texas

Country:

USA