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BillShark is a service designed to help consumers and small businesses save money by negotiating their monthly bills, such as cable, internet, phone, and home security. Operating by taking a percentage of the savings they achieve for the customer, BillShark's 'sharks' (negotiation experts) handle the often time-consuming and frustrating negotiation process. Users submit their bills, and BillShark works with service providers to find discounts, credits, or better rates. In October 2021, BillShark was acquired by GetHuman, a company focused on helping consumers resolve customer service issues more effectively. The BillShark service continues to operate under the GetHuman umbrella, integrating its bill negotiation expertise into GetHuman's broader suite of consumer tools.
Served as the main operational center for BillShark's bill negotiation services, technology development, and customer support prior to its acquisition by GetHuman.
Standard office facilities supporting a tech-enabled service company, likely with collaborative workspaces designed to foster innovation in customer advocacy and negotiation strategies.
Characterized by a dynamic, customer-focused, and results-driven environment. The culture emphasized teamwork, meticulous problem-solving, and achieving tangible financial savings for its users.
The Hopkinton headquarters was crucial for establishing BillShark's brand identity and operational model in the competitive bill negotiation market, laying the groundwork for its growth and eventual acquisition.
BillShark primarily offers its bill negotiation services to customers within the United States. Its operations and customer base are concentrated in the U.S. market, where it negotiates with American service providers. While the service can be accessed digitally, its scope is domestic to the USA.
80 South Main Street, Suite 1
Hopkinton
MA
USA
Address: 18 Shipyard Drive, Suite 309, Hingham, MA 02043, USA
Supports nationwide operations for BillShark services under GetHuman, focusing on technology development, customer support, and strategic growth initiatives for the integrated entity.
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As of April 2025, BillShark' leadership includes:
BillShark has been backed by several prominent investors over the years, including:
Following BillShark's acquisition by GetHuman in October 2021, executive leadership and changes are managed within the GetHuman organizational structure. Specific executive hires or exits solely for the 'BillShark' brand are not typically announced separately. As such, there have been no publicly reported standalone BillShark executive appointments or departures in the last 12 months.
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Prior to its acquisition by GetHuman, BillShark likely used common corporate email formats. A typical pattern for companies of its size and type would be `[firstinitial][lastname]@billshark.com` or `[firstname].[lastname]@billshark.com`. Post-acquisition, communications related to BillShark services may originate from `@gethuman.com` addresses.
[firstinitial][lastname]@billshark.com
Format
jdoe@billshark.com
Example
70%
Success rate
CNET • January 4, 2024
CNET's updated list of best bill negotiation services for 2024 includes BillShark, now part of GetHuman. The review highlights its effectiveness in helping users save money on various monthly bills and its straightforward approach to bill negotiation....more
GetHuman Blog • October 20, 2021
GetHuman announced its acquisition of BillShark, a prominent bill negotiation service. This strategic move aimed to integrate BillShark's expertise into the GetHuman platform, enhancing GetHuman's ability to assist consumers in saving money and dealing with customer service challenges....more
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