What Does BillShark Do?

Total employees40
HeadquartersHopkinton
Founded2015

BillShark is a service designed to help consumers and small businesses save money by negotiating their monthly bills, such as cable, internet, phone, and home security. Operating by taking a percentage of the savings they achieve for the customer, BillShark's 'sharks' (negotiation experts) handle the often time-consuming and frustrating negotiation process. Users submit their bills, and BillShark works with service providers to find discounts, credits, or better rates. In October 2021, BillShark was acquired by GetHuman, a company focused on helping consumers resolve customer service issues more effectively. The BillShark service continues to operate under the GetHuman umbrella, integrating its bill negotiation expertise into GetHuman's broader suite of consumer tools.

Where Is BillShark's Headquarters?

HQ Function

Served as the main operational center for BillShark's bill negotiation services, technology development, and customer support prior to its acquisition by GetHuman.

Notable Features:

Standard office facilities supporting a tech-enabled service company, likely with collaborative workspaces designed to foster innovation in customer advocacy and negotiation strategies.

Work Culture:

Characterized by a dynamic, customer-focused, and results-driven environment. The culture emphasized teamwork, meticulous problem-solving, and achieving tangible financial savings for its users.

HQ Significance:

The Hopkinton headquarters was crucial for establishing BillShark's brand identity and operational model in the competitive bill negotiation market, laying the groundwork for its growth and eventual acquisition.

Values Reflected in HQ: The HQ operations embodied values of efficiency, consumer advocacy, transparency in savings, and innovation in service delivery to simplify complex bill negotiations.

Location:

BillShark primarily offers its bill negotiation services to customers within the United States. Its operations and customer base are concentrated in the U.S. market, where it negotiates with American service providers. While the service can be accessed digitally, its scope is domestic to the USA.

Street Address:

80 South Main Street, Suite 1

City:

Hopkinton

State/Province:

MA

Country:

USA

Where Else Does BillShark Operate Around the World?

Hingham, MA, USA

Address: 18 Shipyard Drive, Suite 309, Hingham, MA 02043, USA

Supports nationwide operations for BillShark services under GetHuman, focusing on technology development, customer support, and strategic growth initiatives for the integrated entity.

Buying Intent Signals for BillShark

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading BillShark? Meet the Executive Team

As of April 2025, BillShark' leadership includes:

Steven McKean - Co-Founder & former CEO
Brian Keaney - Co-Founder & former COO

Who's Investing in BillShark?

BillShark has been backed by several prominent investors over the years, including:

Mark Cuban
Revolution's Rise of the Rest Seed Fund
Sony Innovation Fund
Morgan Stanley Multicultural Innovation Lab
Motley Fool Ventures

What Leadership Changes Has BillShark Seen Recently?

Hire0
Exits0

Following BillShark's acquisition by GetHuman in October 2021, executive leadership and changes are managed within the GetHuman organizational structure. Specific executive hires or exits solely for the 'BillShark' brand are not typically announced separately. As such, there have been no publicly reported standalone BillShark executive appointments or departures in the last 12 months.

What Technology (Tech Stack) Is Used byBillShark?

Discover the tools BillShark uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

BillShark Email Formats and Examples

Prior to its acquisition by GetHuman, BillShark likely used common corporate email formats. A typical pattern for companies of its size and type would be `[firstinitial][lastname]@billshark.com` or `[firstname].[lastname]@billshark.com`. Post-acquisition, communications related to BillShark services may originate from `@gethuman.com` addresses.

[firstinitial][lastname]@billshark.com

Format

jdoe@billshark.com

Example

70%

Success rate

What's the Latest News About BillShark?

CNET • January 4, 2024

CNET Features BillShark (by GetHuman) in 'Best Bill Negotiation Services of 2024'

CNET's updated list of best bill negotiation services for 2024 includes BillShark, now part of GetHuman. The review highlights its effectiveness in helping users save money on various monthly bills and its straightforward approach to bill negotiation....more

GetHuman Blog • October 20, 2021

GetHuman Acquires Billshark To Help Consumers Fight Corporate Bureaucracy And Save Money

GetHuman announced its acquisition of BillShark, a prominent bill negotiation service. This strategic move aimed to integrate BillShark's expertise into the GetHuman platform, enhancing GetHuman's ability to assist consumers in saving money and dealing with customer service challenges....more

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