What Does RDI Corporation Do?

Total employees1795
HeadquartersCincinnati
Founded1978

RDI Corporation is a leading provider of outsourced business solutions, specializing in customer experience management, call center services, market research, and IT managed services. Founded in 1978, RDI partners with businesses across various industries to enhance customer engagement, streamline operations, and drive growth through tailored strategies and technology-driven solutions. They focus on delivering exceptional customer interactions and actionable insights to help clients achieve their business objectives.

Where Is RDI Corporation's Headquarters?

HQ Function

Serves as the central hub for RDI's strategic planning, executive leadership, administrative functions, and coordination of its global operations and service delivery.

Notable Features:

Modern office facilities designed to foster collaboration, innovation, and employee well-being, equipped with state-of-the-art technology to support its diverse service offerings.

Work Culture:

RDI promotes a collaborative, customer-focused, and results-oriented work environment. They emphasize employee development, engagement, and a commitment to excellence in service delivery, often recognized as a top workplace.

HQ Significance:

The Cincinnati headquarters is vital for RDI's corporate governance, strategic decision-making, and as a center for developing and deploying innovative customer experience solutions and operational best practices across its network.

Values Reflected in HQ: The headquarters likely reflects RDI's commitment to professionalism, efficiency, technological advancement, and providing a supportive and dynamic environment for its team members.

Location:

While primarily focused on operations within the United States with multiple centers across different states, RDI Corporation supports clients with global customer bases. Their functions supported globally include multilingual customer support, technical assistance, sales, market research data collection, and back-office processing, often managed through their US-based centers catering to international markets.

Street Address:

4900 Blair Mill Rd

City:

Cincinnati

State/Province:

OH

Country:

USA

Where Else Does RDI Corporation Operate Around the World?

Covington, KY, USA

Address: 1 RDI Pl, Covington, KY 41011, USA

To expand service delivery capacity in the US, particularly for clients requiring domestic support teams and to tap into the Northern Kentucky workforce.

Las Vegas, NV, USA

Address: 6605 Grand Montecito Pkwy, Suite 100, Las Vegas, NV 89149, USA

Serves as a key contact center location for West Coast clients and provides time-zone flexibility for national campaigns, supporting RDI's 24/7 operational capabilities.

Johnson City, TN, USA

Address: 300 E Main St, Johnson City, TN 37601, USA

To provide dedicated support services for specific clients and industries, leveraging the local talent and infrastructure in the Appalachian Highlands region.

Buying Intent Signals for RDI Corporation

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading RDI Corporation? Meet the Executive Team

As of April 2025, RDI Corporation' leadership includes:

Bronson Aber - Chief Executive Officer
Stacey DePoe - Chief Human Resources Officer
Matt Dowd - Chief Financial Officer
Traci Lauchwood - Chief Operating Officer
Richard Counihan - Chief Information Officer

Who's Investing in RDI Corporation?

RDI Corporation has been backed by several prominent investors over the years, including:

RDI Corporation is a privately held company. Specific investor information is not publicly disclosed.

What Leadership Changes Has RDI Corporation Seen Recently?

Hire0
Exits0

Based on publicly available information, RDI Corporation has maintained a relatively stable executive team over the past 12 months with no major widely publicized hires or departures at the C-suite level. Any changes are typically announced through their official channels or industry publications.

What Technology (Tech Stack) Is Used byRDI Corporation?

Discover the tools RDI Corporation uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

RDI Corporation Email Formats and Examples

RDI Corporation commonly uses the [first_initial][last]@rdicorp.com email format. Other potential formats could exist but this is the most frequently observed.

[first_initial][last]@rdicorp.com

Format

baber@rdicorp.com

Example

90%

Success rate

What's the Latest News About RDI Corporation?

rdicorp.com • October 26, 2023

RDI Corporation Recognized as a 2023 Top Workplace by The Cincinnati Enquirer

RDI Corporation has been awarded a Top Workplaces 2023 honor by The Cincinnati Enquirer. This is the 11th time RDI has received this recognition, which is based solely on employee feedback gathered through a third-party survey administered by Energage LLC....more

rdicorp.com • February 1, 2023

RDI Named to Training APEX Awards for 10th Year

RDI Corporation has been recognized by Training magazine as a 2023 Training APEX Awards winner, marking the 10th consecutive year the company has received this prestigious award for its excellence in employee training and development programs....more

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