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RDI Corporation is a leading provider of outsourced business solutions, specializing in customer experience management, call center services, market research, and IT managed services. Founded in 1978, RDI partners with businesses across various industries to enhance customer engagement, streamline operations, and drive growth through tailored strategies and technology-driven solutions. They focus on delivering exceptional customer interactions and actionable insights to help clients achieve their business objectives.
Serves as the central hub for RDI's strategic planning, executive leadership, administrative functions, and coordination of its global operations and service delivery.
Modern office facilities designed to foster collaboration, innovation, and employee well-being, equipped with state-of-the-art technology to support its diverse service offerings.
RDI promotes a collaborative, customer-focused, and results-oriented work environment. They emphasize employee development, engagement, and a commitment to excellence in service delivery, often recognized as a top workplace.
The Cincinnati headquarters is vital for RDI's corporate governance, strategic decision-making, and as a center for developing and deploying innovative customer experience solutions and operational best practices across its network.
While primarily focused on operations within the United States with multiple centers across different states, RDI Corporation supports clients with global customer bases. Their functions supported globally include multilingual customer support, technical assistance, sales, market research data collection, and back-office processing, often managed through their US-based centers catering to international markets.
4900 Blair Mill Rd
Cincinnati
OH
USA
Address: 1 RDI Pl, Covington, KY 41011, USA
To expand service delivery capacity in the US, particularly for clients requiring domestic support teams and to tap into the Northern Kentucky workforce.
Address: 6605 Grand Montecito Pkwy, Suite 100, Las Vegas, NV 89149, USA
Serves as a key contact center location for West Coast clients and provides time-zone flexibility for national campaigns, supporting RDI's 24/7 operational capabilities.
Address: 300 E Main St, Johnson City, TN 37601, USA
To provide dedicated support services for specific clients and industries, leveraging the local talent and infrastructure in the Appalachian Highlands region.
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As of April 2025, RDI Corporation' leadership includes:
RDI Corporation has been backed by several prominent investors over the years, including:
Based on publicly available information, RDI Corporation has maintained a relatively stable executive team over the past 12 months with no major widely publicized hires or departures at the C-suite level. Any changes are typically announced through their official channels or industry publications.
Discover the tools RDI Corporation uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
RDI Corporation commonly uses the [first_initial][last]@rdicorp.com email format. Other potential formats could exist but this is the most frequently observed.
[first_initial][last]@rdicorp.com
Format
baber@rdicorp.com
Example
90%
Success rate
rdicorp.com • October 26, 2023
RDI Corporation has been awarded a Top Workplaces 2023 honor by The Cincinnati Enquirer. This is the 11th time RDI has received this recognition, which is based solely on employee feedback gathered through a third-party survey administered by Energage LLC....more
rdicorp.com • February 1, 2023
RDI Corporation has been recognized by Training magazine as a 2023 Training APEX Awards winner, marking the 10th consecutive year the company has received this prestigious award for its excellence in employee training and development programs....more
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