What Does Rapid Response Monitoring Do?

Total employees498
HeadquartersSyracuse
Founded1992

Rapid Response Monitoring Services, Inc. is a premier provider of professional monitoring services for security, fire, medical alert, and IoT devices. Operating highly advanced, redundant monitoring centers, they employ extensively trained specialists to deliver swift, accurate, and dependable alarm signal processing and dispatch services for alarm dealers and their subscribers across North America. Their core mission is to relay critical information to first responders efficiently and provide unparalleled peace of mind to their clients and the communities they serve through cutting-edge technology and exceptional service.

Where Is Rapid Response Monitoring's Headquarters?

HQ Function

Primary critical event monitoring center, corporate administration, technology development and innovation hub, and central customer and dealer support operations.

Notable Features:

State-of-the-art, UL Listed, FM Approved, and bi-directionally redundant monitoring facilities designed for 100% uptime, featuring multiple layers of power, communication, and server redundancies. Advanced security protocols and infrastructure.

Work Culture:

A dynamic, high-stakes, and technologically driven environment focused on precision, rapid response, and continuous improvement. Strong emphasis on teamwork, ongoing professional training, and adherence to stringent industry protocols to ensure public safety and client security.

HQ Significance:

The Syracuse headquarters is the flagship operations center and nerve center for Rapid Response Monitoring. It houses one of their primary, fully redundant monitoring facilities and key corporate functions, crucial for their nationwide service delivery and industry leadership.

Values Reflected in HQ: The headquarters embodies values of reliability, security, innovation, and an unwavering commitment to protecting lives and property through advanced technology and operational excellence.

Location:

Rapid Response Monitoring's primary operational footprint covers North America, serving alarm dealers and their subscribers throughout the United States and Canada. Their services are delivered through their advanced, interconnected monitoring centers in New York and California, ensuring comprehensive coverage and high availability across these regions.

Street Address:

400 West Division Street

City:

Syracuse

State/Province:

New York

Country:

United States

Where Else Does Rapid Response Monitoring Operate Around the World?

Corona, California, United States

Address: 2353 S. PGA Drive, Corona, CA 92882

Serves as a key operational hub for the Western United States, ensuring faster response times for regional clients, providing robust disaster recovery capabilities, and supporting continued growth and load balancing across the company's network.

Buying Intent Signals for Rapid Response Monitoring

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Rapid Response Monitoring? Meet the Executive Team

As of April 2025, Rapid Response Monitoring' leadership includes:

Russell MacDonnell - Chief Executive Officer
Jeffrey S. Atkins - President
Christopher L. Denniston - Vice President, Operations
Morgan Hertel - Vice President, Technology & Innovation
Spencer Moore - Vice President, Sales & Marketing
Chuck Speck - Vice President, Information Technology
Robert R. Vezina - Vice President, Finance & Administration
Jonathan Rainbow - Vice President, Human Resources
Daniel Dempsey - Vice President, Training & Development

Who's Investing in Rapid Response Monitoring?

Rapid Response Monitoring has been backed by several prominent investors over the years, including:

Privately Held Company

What Leadership Changes Has Rapid Response Monitoring Seen Recently?

Hire4
Exits0

Rapid Response Monitoring has bolstered its executive leadership over the past 12 months with several key internal promotions and new appointments, particularly strengthening its Finance, Human Resources, Training & Development, and Sales & Marketing divisions. These changes underscore a focus on strategic growth and leveraging internal talent. No major executive departures have been publicly announced during this period.

New Appointments:

Robert R. Vezina, Robert R. Vezina promoted to VP, Finance & Administration, enhancing leadership in financial oversight.
Jonathan Rainbow, Jonathan Rainbow appointed as VP, Human Resources, to spearhead talent and HR initiatives.
Daniel Dempsey, Daniel Dempsey appointed as VP, Training & Development, to advance employee learning programs.
Spencer Moore, Spencer Moore promoted to VP of Sales & Marketing to drive market expansion and sales strategies.

What Technology (Tech Stack) Is Used byRapid Response Monitoring?

Discover the tools Rapid Response Monitoring uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Rapid Response Monitoring Email Formats and Examples

Rapid Response Monitoring primarily utilizes an email format combining the first initial of an employee's first name with their full last name, followed by '@rrms.com'. While other formats may exist within the organization, this is the most commonly observed and reliable pattern for external communications.

finitiallast@rrms.com

Format

smoore@rrms.com

Example

85%

Success rate

What's the Latest News About Rapid Response Monitoring?

rrms.com BlogApril 23, 2024

Rapid Response Monitoring Adopts New Technologies to Reduce False Alarms

Rapid Response is implementing advanced technologies and protocols, including AI-driven analytics and enhanced verification methods, to significantly reduce false alarm dispatches, thereby improving efficiency and relations with emergency services....more

SDM MagazineApril 16, 2024

Rapid Response Monitoring Wins TMA 2024 Monitoring Center Excellence Award

Rapid Response Monitoring was honored by The Monitoring Association (TMA) with the 2024 Monitoring Center Excellence Award (Enterprise Level), recognizing their unwavering commitment to high standards, innovation, and exceptional performance in alarm monitoring services....more

Rapid Response Monitoring Press Release / Security Industry PublicationFebruary 15, 2024

Robert R. Vezina Promoted to Vice President, Finance & Administration at Rapid Response Monitoring

Rapid Response Monitoring announced the promotion of Robert R. Vezina to Vice President, Finance & Administration. In his new role, Vezina will oversee all financial and administrative functions, contributing to the company's strategic objectives....more

Security Sales & IntegrationOctober 10, 2023

Rapid Response Monitoring Promotes Spencer Moore to VP of Sales & Marketing

Rapid Response Monitoring announced the promotion of Spencer Moore to Vice President of Sales & Marketing. Moore, who has a significant tenure with the company, will now lead its strategic sales initiatives and marketing efforts to drive further growth....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including Rapid Response Monitoring, are just a search away.