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Rakuten Insight is a global market research firm specializing in providing high-quality, data-driven consumer insights. Leveraging an extensive online panel network, primarily across Asia, the Americas, and Europe, they empower businesses to make informed decisions by understanding consumer behavior, preferences, and trends. Rakuten Insight offers a wide range of research solutions, including online surveys, custom research projects, and data analytics, helping clients to develop products, refine marketing strategies, and enhance customer experiences. As part of the Rakuten Group, a global leader in internet services, they combine research expertise with robust technological capabilities.
Global headquarters for Rakuten Insight, overseeing worldwide market research operations, strategy, and panel management.
Located in a modern office complex with direct access to Futako-Tamagawa Station, offering advanced facilities and proximity to Rakuten Group's main headquarters, Rakuten Crimson House. The area is known for its blend of business, commercial, and green spaces.
Reflects the broader Rakuten Group culture: dynamic, international (English as an official language), and focused on innovation and quality in market research. Emphasis on collaboration and data-driven decision making.
Centralizes Rakuten Insight's global leadership and strategic operations, enabling close coordination with the wider Rakuten ecosystem and access to Japan's advanced technology infrastructure.
Rakuten Insight supports global market research functions, including online data collection through proprietary panels in Asia, the Americas, and Europe. They offer end-to-end research services such as survey programming, data processing, and custom research project management. Their global teams facilitate multi-country studies, providing localized expertise and ensuring high-quality data for international clients across various industries.
Futako Tamagawa Rise Office, 10F, 2-21-1 Tamagawa
Setagaya-ku
Tokyo
Japan
Address: Rakuten Insight USA, Inc. (HQ), 2100 Geng Road, Suite 210, Palo Alto, CA 94303, USA
To cater to the diverse and dynamic American market, offering localized research solutions and leveraging Rakuten's broader ecosystem in the region.
Address: Rakuten Insight Europe Office, Level 9, Verde, 10 Bressenden Place, London, SW1E 5DH, United Kingdom
To provide dedicated research capabilities for European businesses and international clients looking to understand European consumer markets.
Address: Rakuten Insight Singapore Pte. Ltd., 138 Market Street, #32-01 CapitaGreen, Singapore 048946
To tap into the rapidly growing and diverse Southeast Asian markets, providing localized insights and leveraging Singapore's position as a regional business hub.
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As of April 2025, Rakuten Insight' leadership includes:
Rakuten Insight has been backed by several prominent investors over the years, including:
Specific high-level executive movements within Rakuten Insight Global are not always widely publicized. Major leadership roles are typically stable, or changes are announced within the broader Rakuten Group communications. No major C-suite hires or exits specifically for Rakuten Insight Global have been prominently reported in the publicly available news in the last 12 months.
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Rakuten Insight, as part of Rakuten Group, likely utilizes email formats common within the parent company. Based on publicly available contact information and common corporate practices, emails typically use the @rakuten.com domain.
[first].[last]@rakuten.com
Format
john.doe@rakuten.com
Example
75%
Success rate
Rakuten Insight Official Website • October 5, 2023
Rakuten Insight Global announced its membership in Intellus Worldwide, a leading community for healthcare insights and analytics professionals. This move aims to strengthen Rakuten Insight's capabilities and network within the healthcare research sector....more
Rakuten Insight Official Website • December 12, 2023
Rakuten Insight Global released a new report detailing key trends and consumer behaviors in Japan's online grocery market for 2023, highlighting growth drivers and evolving preferences among shoppers....more
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