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Raffles Hotels & Resorts is an iconic brand of luxury hotels and resorts that originated with the opening of Raffles Hotel in Singapore in 1887. Known for its sophisticated blend of local culture, refined service, and timeless elegance, Raffles properties are destinations in themselves, offering unparalleled guest experiences. The brand is part of Accor, a world-leading hospitality group, and operates in prestigious locations worldwide, promising an oasis for the well-travelled. Each hotel is distinguished by its own unique personality, delivering emotional luxury and sincere, graceful service.
Accor's global headquarters oversees strategic direction, brand management, global operations, finance, marketing, and development for all its brands, including Raffles Hotels & Resorts.
Accor's 'Heartquarters' is a modern office complex designed to foster collaboration, innovation, and employee well-being. It features open-plan workspaces, various amenities, and sustainable design elements.
The work culture at Accor's headquarters is dynamic, international, and performance-driven, with a strong emphasis on hospitality excellence, innovation, sustainability, and diversity. It encourages teamwork and professional growth.
This central hub is crucial for coordinating Raffles' global strategy, ensuring brand consistency, driving growth in new markets, and maintaining the high standards of luxury and service associated with the Raffles name.
Raffles Hotels & Resorts supports a global network of luxury hotels and resorts. Its functions include providing world-class accommodation, fine dining experiences, spa and wellness facilities, bespoke event management, and personalized guest services. The brand operates in key cosmopolitan cities and idyllic resort destinations across Asia, Europe, North America, and the Middle East, consistently delivering the legendary Raffles service and experience worldwide.
82, rue Henri Farman, CS 20077
Issy-les-Moulineaux
ĂŽle-de-France
France
Address: 1 Beach Rd, Singapore 189673
Acts as a brand beacon and historical anchor, setting service and experience standards. It's a key destination drawing global travelers and influencing brand perception in Asia.
Address: Whitehall, London SW1A 2EU, United Kingdom
Strengthens Raffles' presence in Europe, offering ultra-luxury accommodations and experiences in a key global financial and cultural hub. Showcases the brand's ability to integrate with historical architecture.
Address: West Crescent Palm - Jumeirah - Dubai - United Arab Emirates
Serves as a flagship property in the Middle East, catering to a discerning international clientele seeking lavish experiences and reinforcing Raffles' status as a top-tier luxury provider in the region.
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As of April 2025, Raffles Hotels & Resorts' leadership includes:
Raffles Hotels & Resorts has been backed by several prominent investors over the years, including:
Accor, the parent company of Raffles, has seen key appointments in its luxury division to strengthen brand leadership and strategic growth. Notable additions include leadership for the Raffles brand itself and strategic roles within the group.
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Email addresses for Raffles Hotels & Resorts personnel, particularly those in corporate roles related to the brand, typically follow Accor's corporate email structure. For staff at individual Raffles hotels, a hotel-specific domain (e.g., @raffles.com) might be used.
Common formats include firstname.lastname@accor.com or firstname.lastname@raffles.com. Less common might be f.lastname@ or firstinitiallastname@.
Format
john.doe@raffles.com or jane.doe@accor.com
Example
75%
Success rate
Forbes • September 15, 2023
Raffles Hotels & Resorts announced the official opening of Raffles Boston, its first mixed-use development in North America, located in the heart of Back Bay. The hotel features 147 guestrooms and 146 residences, multiple dining venues, and a state-of-the-art spa....more
Hospitality Net • September 29, 2023
Raffles London at The OWO officially opened its doors in the landmark Old War Office building in Whitehall. The highly anticipated hotel features 120 rooms and suites, 85 Raffles branded residences, nine restaurants, and three bars....more
Business Traveller • August 16, 2023
The all-suite Raffles at Galaxy Macau has opened, featuring approximately 450 suites. This marks another significant expansion for the luxury brand in Asia, located within the Galaxy Macau integrated resort....more
Accor Group News • February 22, 2024
Accor reported record-breaking EBITDA of €1.003 billion for 2023, up 49% like-for-like from 2022. The Luxury & Lifestyle division, which includes Raffles, saw RevPAR up 22% vs 2022. Raffles signed 11 new hotels in 2023, reaching a total of 22 hotels in operation and 28 in the pipeline....more
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