Quill.com is an American online retailer of office supplies, business products, cleaning and breakroom supplies, and janitorial equipment. Founded in 1956 by Jack Miller, Quill was originally a mail-order business selling office supplies directly to businesses. It was acquired by Staples, Inc. in 1998 for approximately $685 million but continues to operate under its own brand and distinct e-commerce platform. Quill primarily serves small and medium-sized businesses, healthcare providers, and educational institutions across the United States, offering a wide selection of products, competitive pricing, and a focus on customer service, including free shipping on most orders.
The Lincolnshire headquarters serves as the central hub for Quill's corporate operations, including management, marketing, e-commerce development, merchandising, customer service strategy, and administrative functions.
The headquarters is situated in a suburban office park environment, likely featuring modern office amenities designed to support a large workforce focused on e-commerce and customer support operations.
As a subsidiary of Staples, Quill's work culture likely blends a focus on efficiency, customer satisfaction, and e-commerce innovation with the established practices of a large retail organization. Emphasis is placed on teamwork and achieving sales targets in a competitive market.
The headquarters is crucial for coordinating Quill's nationwide distribution and online retail strategy, managing vendor relationships, and driving the company's growth in the business-to-business office supply sector.
Quill's primary market and operations are concentrated within the United States. While it is a subsidiary of Staples, which has a global presence, Quill itself focuses on serving American businesses and institutions. Its functions, including e-commerce, sales, customer service, marketing, and nationwide product distribution, are geared towards the US market.
100 Schelter Rd
Lincolnshire
Illinois
USA
Address: Multiple distribution centers nationwide. Specific addresses vary.
To serve as logistical hubs, reducing shipping times and costs for customers within their respective geographic areas. They are essential for Quill's e-commerce model, enabling rapid order fulfillment.
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As of April 2025, Quill' leadership includes:
Quill has been backed by several prominent investors over the years, including:
Specific executive changes solely for Quill are not frequently publicized independently of its parent company, Staples. Recent significant changes would typically be at the Staples, Inc. level, which directly impacts Quill's strategic direction.
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Quill.com, as part of Staples, likely utilizes common corporate email patterns. The most probable formats are first name initial followed by last name, or first name separated from last name by a period.
[first_initial][last]@quill.com or [first].[last]@quill.com
Format
jdoe@quill.com or john.doe@quill.com
Example
80%
Success rate
Staples Promotional Products • June 13, 2023
Staples Promotional Products, a division of Quill's parent company, was recognized as Distributor of the Year, highlighting their industry leadership. This reflects the broader group's strength in business supplies and services....more
Business Wire • February 1, 2023
While not directly about Quill, news about Staples Inc.'s corporate restructuring, acquisitions, or divestitures (like historical sales of its international arms) provides context for Quill's operational environment as part of a larger private equity-owned entity....more
Quill.com Website • Ongoing
Quill regularly provides articles, tips, and resources aimed at helping small to medium-sized businesses manage their office needs, from organization hacks to choosing the right tech, demonstrating their commitment to customer support beyond product sales....more
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