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Queue-Software is a technology company specializing in the development and implementation of advanced queue management systems. Our solutions help businesses across various industries—including retail, healthcare, government services, and entertainment—optimize customer flow, reduce perceived and actual wait times, and enhance the overall service experience. By leveraging cutting-edge technology such as AI-driven analytics, mobile queuing, and interactive digital signage, we empower organizations to manage queues efficiently, whether in physical locations or virtual environments. Our goal is to transform waiting from a point of friction into a seamless and positive part of the customer journey, ultimately leading to increased customer satisfaction, loyalty, and operational productivity.
The San Francisco headquarters serves as the central hub for executive leadership, core research and development, product strategy, software engineering, global marketing, and corporate operations.
Our headquarters features state-of-the-art R&D labs, agile development pods, open-concept collaborative workspaces designed to foster creativity, an executive briefing center, and employee wellness amenities.
Queue-Software cultivates a dynamic, inclusive, and fast-paced work culture that champions innovation, continuous learning, and a strong customer-first mindset. We encourage cross-functional collaboration, empower our teams to take initiative, and support a healthy work-life integration.
The headquarters' location in San Francisco provides unparalleled access to a rich talent pool, venture capital, industry partnerships, and the latest technological advancements, enabling Queue-Software to remain at the cutting edge of queue management solutions.
Queue-Software maintains a strong global presence, serving a diverse international clientele through its main headquarters in San Francisco and regional offices in London and Singapore. Our worldwide operations are further supported by a network of certified partners and distributors. Key functions supported globally include 24/7 multilingual customer support, international sales and account management, localized product development and customization, and seamless project deployment across various time zones and geographical markets, ensuring a consistent and high-quality service experience for all our customers.
123 Innovation Drive, Suite 500
San Francisco
CA
USA
Address: 789 Tech Avenue, Shoreditch, London, EC2A 3BF, UK
To provide localized sales, implementation services, and dedicated support for the EMEA market, while also gathering regional insights to inform product adaptation and development.
Address: 456 Digital Plaza, #10-01, Singapore, 038983
To cater to the rapidly expanding demand for intelligent queue management solutions in the APAC region, offering tailored services that meet diverse cultural and business requirements.
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As of April 2025, Queue-Software' leadership includes:
Queue-Software has been backed by several prominent investors over the years, including:
Queue-Software strategically reinforced its leadership team over the past year to drive its next phase of growth. This included the key appointment of Marcus Bellwether as Chief Revenue Officer in late 2023. In early 2024, a planned leadership transition saw Emily Carter move from her executive operational role to a strategic advisory capacity, ensuring continuity and expert guidance, while Sarah Chen was promoted to Chief Operating Officer.
Discover the tools Queue-Software uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Queue-Software primarily uses a consistent professional email format for its employees, typically based on their names. Understanding this format can be helpful when trying to reach specific individuals within the company.
The most common email formats at Queue-Software are [first_initial][last]@queue-software.com (e.g., jdoe@queue-software.com) and [first].[last]@queue-software.com (e.g., jane.doe@queue-software.com).
Format
jdoe@queue-software.com
Example
85%
Success rate
TechChronicle Today • 2024-05-15
Queue-Software today unveiled 'IntelliQueue AI,' a groundbreaking platform that leverages artificial intelligence and machine learning to predict customer arrival patterns, analyze service times, and dynamically optimize queue configurations in real-time. This innovation aims to drastically reduce wait times, improve staff allocation, and enhance operational efficiency for businesses worldwide....more
Global Business Wire • 2024-03-20
Queue-Software announced a significant partnership with ShopSmart, a leading international retail chain, to deploy its advanced omnichannel queuing solutions across more than 200 flagship stores. This collaboration will integrate physical and digital queuing to streamline checkout processes, manage fitting room access, and improve overall customer satisfaction and loyalty....more
Software Innovators Magazine • 2023-11-10
At the annual Software Innovators Awards gala, Queue-Software's state-of-the-art virtual queuing system was distinguished as the 'Most Innovative SaaS Solution'. The award recognizes the platform's impact on transforming customer service in various sectors by offering flexible, mobile-first waiting solutions that minimize physical queues and enhance user convenience....more
Healthcare Tech News • 2023-09-05
City General Hospital has successfully implemented Queue-Software's specialized healthcare queue management system to optimize patient flow across its outpatient departments. The system is credited with reducing patient wait times by an average of 30% and improving staff workload management, leading to a better experience for both patients and healthcare providers....more
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