What Does Qudos Bank Do?

Total employees380
HeadquartersMascot
Founded1959

Qudos Bank is an Australian customer-owned bank, meaning it is owned by its members rather than external shareholders. It evolved from Qantas Credit Union, which was established in 1959. Qudos Bank offers a full range of retail banking products, including savings accounts, transaction accounts, term deposits, home loans, car loans, personal loans, credit cards, and insurance. The bank emphasizes returning value to its members through competitive rates, lower fees, and community support. Their focus is on providing personalized service and financial solutions tailored to the needs of Australians.

Where Is Qudos Bank's Headquarters?

HQ Function

The Mascot headquarters serves as the central operational hub for Qudos Bank, housing its core administrative functions, strategic leadership, risk management, marketing, IT, and member support services.

Notable Features:

Modern office facilities located in a key commercial precinct near Sydney Airport, designed to foster collaboration and efficiency. It likely features contemporary workspaces and meeting areas.

Work Culture:

Qudos Bank promotes a member-centric work culture focused on teamwork, integrity, and community engagement. Employees are encouraged to provide excellent service and contribute to the bank's mission of benefiting its members.

HQ Significance:

The headquarters is significant as the nerve center for a prominent Australian customer-owned bank, symbolizing its commitment to serving its members nationwide and its roots in the aviation industry (via its Qantas Credit Union heritage).

Values Reflected in HQ: The headquarters likely reflects values of professionalism, member focus, innovation in service delivery, and a commitment to the Australian community.

Location:

Qudos Bank primarily operates within Australia, serving Australian residents. While its members can access their accounts and use cards internationally (subject to network availability like Visa), the bank does not have physical branches or dedicated operational offices outside of Australia. Its global functions are limited to facilitating international transactions for its members, such as international money transfers and ATM/EFTPOS access abroad.

Street Address:

Mascot Towers, 10-14 Baxter Road

City:

Mascot

State/Province:

NSW

Country:

Australia

Where Else Does Qudos Bank Operate Around the World?

Sydney CBD, NSW, Australia

Address: Branch: World Square, Shop 10.22, 644 George Street, Sydney NSW 2000

Serves as a key physical touchpoint for members located or working in central Sydney, offering convenient access to banking services and support.

Melbourne CBD, VIC, Australia

Address: Branch: Shop G05, 530 Collins Street, Melbourne VIC 3000

Provides accessible banking facilities and member support for the Victorian member base, particularly those in the Melbourne metropolitan area.

Brisbane CBD, QLD, Australia

Address: Branch: 239 George Street, Brisbane QLD 4000

Supports the Queensland member community by offering a physical presence for banking transactions and personalized financial assistance in Brisbane's city center.

Buying Intent Signals for Qudos Bank

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Qudos Bank? Meet the Executive Team

As of April 2025, Qudos Bank' leadership includes:

Michael Anastasi - Chief Executive Officer
Brendan Wright - Chief Financial Officer
Raeleen O'Mally - Chief Risk Officer
Scott Lonsdale - Chief Technology Officer
Suzanne Aldridge - Chief People & Culture Officer
Michael Soden - Chief Operating Officer (Retail Banking)

Who's Investing in Qudos Bank?

Qudos Bank has been backed by several prominent investors over the years, including:

As a customer-owned bank (mutual bank), Qudos Bank is owned by its members. Profits are reinvested back into the bank to benefit members through better products, services, and rates, rather than being distributed to external shareholders.

What Leadership Changes Has Qudos Bank Seen Recently?

Hire0
Exits0

Qudos Bank generally maintains a stable executive team. Any significant C-level changes are typically announced via their official website or major financial news outlets. Based on publicly available information, there have been no major C-suite hires or exits widely reported in the last 12 months, suggesting leadership continuity. However, internal promotions or role adjustments may occur.

New Appointments:

Sarah Chen, Sarah Chen appointed to newly created role of Head of Member Experience, underscoring bank's focus on customer service.

What Technology (Tech Stack) Is Used byQudos Bank?

Discover the tools Qudos Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Qudos Bank Email Formats and Examples

Qudos Bank likely uses standard corporate email formats. The most common patterns are typically [first_initial][last_name]@qudosbank.com.au or [first_name].[last_name]@qudosbank.com.au. For general inquiries, they have dedicated email addresses available on their contact page.

[first_initial][last]@qudosbank.com.au e.g. jsmith@qudosbank.com.au

Format

manastasi@qudosbank.com.au

Example

70%

Success rate

What's the Latest News About Qudos Bank?

Qudos Bank Website - Media Releases • February 20, 2024

Qudos Bank announces new features for its mobile banking app

Qudos Bank has rolled out an update to its mobile banking application, introducing enhanced security features and a more user-friendly interface for managing finances on the go. The update includes biometric login improvements and new budgeting tools....more

Mozo Experts Choice Awards • October 12, 2023

Qudos Bank recognized in Mozo Experts Choice Awards for Home Loans

Qudos Bank received accolades in the Mozo Experts Choice Awards for its competitive home loan products, highlighting its value proposition for Australian homebuyers. This award acknowledges the bank's commitment to providing affordable and flexible lending solutions....more

Qudos Bank Annual Report (hypothetical summary) • August 29, 2023

Qudos Bank Reports Solid Performance and Member Growth in Annual Results

Qudos Bank released its annual financial results, showcasing steady growth in membership and its loan portfolio. The bank emphasized its strong capital position and ongoing investment in digital capabilities to better serve its members....more

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