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Qudos Bank is an Australian customer-owned bank, meaning it is owned by its members rather than external shareholders. It evolved from Qantas Credit Union, which was established in 1959. Qudos Bank offers a full range of retail banking products, including savings accounts, transaction accounts, term deposits, home loans, car loans, personal loans, credit cards, and insurance. The bank emphasizes returning value to its members through competitive rates, lower fees, and community support. Their focus is on providing personalized service and financial solutions tailored to the needs of Australians.
The Mascot headquarters serves as the central operational hub for Qudos Bank, housing its core administrative functions, strategic leadership, risk management, marketing, IT, and member support services.
Modern office facilities located in a key commercial precinct near Sydney Airport, designed to foster collaboration and efficiency. It likely features contemporary workspaces and meeting areas.
Qudos Bank promotes a member-centric work culture focused on teamwork, integrity, and community engagement. Employees are encouraged to provide excellent service and contribute to the bank's mission of benefiting its members.
The headquarters is significant as the nerve center for a prominent Australian customer-owned bank, symbolizing its commitment to serving its members nationwide and its roots in the aviation industry (via its Qantas Credit Union heritage).
Qudos Bank primarily operates within Australia, serving Australian residents. While its members can access their accounts and use cards internationally (subject to network availability like Visa), the bank does not have physical branches or dedicated operational offices outside of Australia. Its global functions are limited to facilitating international transactions for its members, such as international money transfers and ATM/EFTPOS access abroad.
Mascot Towers, 10-14 Baxter Road
Mascot
NSW
Australia
Address: Branch: World Square, Shop 10.22, 644 George Street, Sydney NSW 2000
Serves as a key physical touchpoint for members located or working in central Sydney, offering convenient access to banking services and support.
Address: Branch: Shop G05, 530 Collins Street, Melbourne VIC 3000
Provides accessible banking facilities and member support for the Victorian member base, particularly those in the Melbourne metropolitan area.
Address: Branch: 239 George Street, Brisbane QLD 4000
Supports the Queensland member community by offering a physical presence for banking transactions and personalized financial assistance in Brisbane's city center.
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As of April 2025, Qudos Bank' leadership includes:
Qudos Bank has been backed by several prominent investors over the years, including:
Qudos Bank generally maintains a stable executive team. Any significant C-level changes are typically announced via their official website or major financial news outlets. Based on publicly available information, there have been no major C-suite hires or exits widely reported in the last 12 months, suggesting leadership continuity. However, internal promotions or role adjustments may occur.
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Qudos Bank likely uses standard corporate email formats. The most common patterns are typically [first_initial][last_name]@qudosbank.com.au or [first_name].[last_name]@qudosbank.com.au. For general inquiries, they have dedicated email addresses available on their contact page.
[first_initial][last]@qudosbank.com.au e.g. jsmith@qudosbank.com.au
Format
manastasi@qudosbank.com.au
Example
70%
Success rate
Qudos Bank Website - Media Releases • February 20, 2024
Qudos Bank has rolled out an update to its mobile banking application, introducing enhanced security features and a more user-friendly interface for managing finances on the go. The update includes biometric login improvements and new budgeting tools....more
Mozo Experts Choice Awards • October 12, 2023
Qudos Bank received accolades in the Mozo Experts Choice Awards for its competitive home loan products, highlighting its value proposition for Australian homebuyers. This award acknowledges the bank's commitment to providing affordable and flexible lending solutions....more
Qudos Bank Annual Report (hypothetical summary) • August 29, 2023
Qudos Bank released its annual financial results, showcasing steady growth in membership and its loan portfolio. The bank emphasized its strong capital position and ongoing investment in digital capabilities to better serve its members....more
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