Provident Metals is a prominent online retailer specializing in precious metals, including gold, silver, platinum, and palladium bullion products. They offer a wide range of coins, bars, and rounds to both individual investors and collectors. Known for competitive pricing, a user-friendly e-commerce platform, and a commitment to customer service, Provident Metals aims to make acquiring precious metals straightforward and secure. The company is part of the A-Mark Precious Metals, Inc. (NASDAQ: AMRK) family, one of the largest precious metals trading companies in the world, which enhances its sourcing capabilities and market reach.
Primary operational center for e-commerce, customer service, order processing, and marketing for the Provident Metals brand. It likely shares resources and infrastructure with other A-Mark Precious Metals e-commerce entities.
Modern office space designed to support a high-volume online retail business, likely featuring advanced IT infrastructure and secure facilities for handling valuable products, although specific architectural details are not publicly emphasized.
Likely a fast-paced, customer-focused environment emphasizing expertise in precious metals, e-commerce efficiency, and secure transaction processing. As part of A-Mark, it would also align with the parent company's corporate culture.
The Dallas location is central to Provident Metals' ability to serve its nationwide customer base, manage inventory, and coordinate with its parent company, A-Mark Precious Metals, for sourcing and logistics.
Provident Metals primarily serves customers within the United States. While direct international shipping from Provident Metals itself may be limited, its operations are supported by the global sourcing, trading, and logistics network of its parent company, A-Mark Precious Metals, which has a significant international presence in the wholesale precious metals market.
11700 Preston Road, Suite 660
Dallas
TX
USA
Address: 2121 Rosecrans Avenue, Suite 6300, El Segundo, CA 90245
Provides corporate oversight, global sourcing, financial management, and strategic direction supporting Provident Metals' operations.
Address: Confidential (Secure Vaulting Facility)
Secure storage of precious metals inventory, order fulfillment, and logistics for Provident Metals and other A-Mark e-commerce operations.
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As of April 2025, Provident Metals' leadership includes:
Provident Metals has been backed by several prominent investors over the years, including:
Executive changes for Provident Metals are typically integrated within its parent company, A-Mark Precious Metals. No major Provident Metals-specific brand executive changes have been publicly announced recently. Key leadership remains stable under A-Mark's Direct-to-Consumer segment leadership.
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For customer support, Provident Metals typically uses a general support email address. For corporate communications, if direct emails are used, they would likely follow a standard format. However, specific internal email patterns are not publicly disclosed.
Customer support: support@providentmetals.com. Hypothetical corporate: [first].[last]@providentmetals.com or [first_initial][last]@providentmetals.com.
Format
support@providentmetals.com
Example
70%
Success rate
GlobeNewswire (via A-Mark Precious Metals) • February 8, 2024
A-Mark Precious Metals, parent company of Provident Metals, announced its financial results for the fiscal second quarter of 2024. The report highlighted performance in its Direct-to-Consumer (DTC) segment, which includes Provident Metals, noting revenue and customer trends in the precious metals market....more
ProvidentMetals.com Blog/News Section • Ongoing
Provident Metals regularly publishes articles, market analysis, and educational content on its website's 'Knowledge Center,' providing insights into precious metals investing, product information, and market trends relevant to its customers....more
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