What Does Provident Credit Union Do?

Total employees349
HeadquartersRedwood City
Founded1950

Provident Credit Union is a member-owned financial institution dedicated to providing its members with a full range of competitive financial products and services, including checking and savings accounts, auto loans, home mortgages, credit cards, and investment services. Committed to the financial well-being of its members and the communities it serves, Provident emphasizes personalized service, financial education, and convenient banking solutions through its Northern and Southern California branches and robust digital platforms.

Where Is Provident Credit Union's Headquarters?

HQ Function

The headquarters serves as the central administrative and operational hub, overseeing strategic planning, member services, loan processing, marketing, IT, human resources, finance, and compliance for all branch and digital operations.

Notable Features:

Modern office building in a business park setting, designed for collaborative work and efficient operations. Features advanced security systems inherent to financial institutions.

Work Culture:

Fosters a member-centric culture emphasizing teamwork, integrity, community involvement, and professional development. Aims for a supportive and inclusive environment focused on providing excellent financial services.

HQ Significance:

The headquarters is crucial for orchestrating the credit union's services across its network, ensuring consistent member experience, managing risk, and driving strategic growth initiatives. It's the core of their operational and decision-making processes.

Values Reflected in HQ: The headquarters' design and operations likely reflect values such as financial stability, security, member trust, technological advancement, and operational efficiency.

Location:

Provident Credit Union primarily serves members within California, USA. While it offers online and mobile banking services accessible globally for its members, its physical branches and core operational focus are concentrated within California. It participates in shared branching networks (CO-OP Network) that provide members access to services at other credit unions nationwide and some services internationally through ATM networks.

Street Address:

303 Twin Dolphin Drive

City:

Redwood City

State/Province:

CA

Country:

USA

Where Else Does Provident Credit Union Operate Around the World?

San Francisco, CA/USA

Address: 2300 16th St, San Francisco, CA 94103

To serve the diverse financial needs of members in the densely populated urban center of San Francisco, offering convenient access to financial services.

Los Angeles, CA/USA

Address: 1088 S. Fairfax Ave, Los Angeles, CA 90019

To expand member access and provide localized financial services and support to the Southern California market.

Campbell, CA/USA

Address: 501 W. Hamilton Avenue, Campbell, CA 95008

To serve the financial needs of members in the heart of Silicon Valley, offering specialized services relevant to the local economy and community.

Buying Intent Signals for Provident Credit Union

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Provident Credit Union? Meet the Executive Team

As of April 2025, Provident Credit Union' leadership includes:

Jim Ernest - President and Chief Executive Officer
Chuck Dias - Executive Vice President, Chief Financial Officer
Steven Mercer - Executive Vice President, Chief Experience Officer
Janet L. Kading - Executive Vice President, Chief Risk & Information Security Officer
Rebecca Reynolds - Executive Vice President, Chief Operations Officer

Who's Investing in Provident Credit Union?

Provident Credit Union has been backed by several prominent investors over the years, including:

Provident Credit Union is a not-for-profit financial cooperative owned by its members. It does not have external investors or stockholders in the traditional sense; profits are returned to members in the form of better rates, lower fees, and improved services.

What Leadership Changes Has Provident Credit Union Seen Recently?

Hire0
Exits0

As of May 2024, there have been no widely publicized major executive hires or departures at Provident Credit Union in the last 12 months. The leadership team appears stable based on available public information. Minor internal promotions or role changes may occur that are not broadly announced.

What Technology (Tech Stack) Is Used byProvident Credit Union?

Discover the tools Provident Credit Union uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Provident Credit Union Email Formats and Examples

Provident Credit Union likely utilizes common corporate email formats for its employees. While specific internal patterns are not publicly disclosed, common formats include first initial followed by last name, or first name separated by a dot or underscore from the last name, at their domain providentcu.org.

[first_initial][last_name]@providentcu.org or [first_name].[last_name]@providentcu.org

Format

jsmith@providentcu.org

Example

70%

Success rate

What's the Latest News About Provident Credit Union?

CUInsight.com • January 10, 2024

Provident Credit Union announces 2024 scholarship program

Provident Credit Union has opened applications for its 2024 scholarship program, offering $20,000 in awards to students pursuing higher education. The program underscores Provident’s commitment to community and member development....more

Provident Credit Union News • December 12, 2023

Provident Credit Union Opens New Branch in Fairfield

Provident Credit Union celebrated the grand opening of its new full-service branch in Fairfield, CA, expanding its presence and offering convenient financial services to the Solano County community....more

Provident Credit Union / Forbes • July 5, 2023

Provident Credit Union Named to Forbes’ List of Best-In-State Credit Unions 2023

Provident Credit Union was recognized by Forbes as one of America's Best-In-State Credit Unions for 2023. This distinction is based on customer surveys measuring general satisfaction, trust, financial advice, branch services, and digital services....more

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