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Princess Cruises's Overview

Total employees14670
HeadquartersSanta Clarita
Founded

Princess Cruises is a prominent American cruise line owned by Carnival Corporation & plc. Founded in 1965, it has grown to become one of the largest and most recognized cruise brands globally, famous for its 'Love Boat' heritage. Princess offers a wide array of itineraries to destinations across the globe, including Alaska, the Caribbean, Europe, Mexico, Panama Canal, and more. The cruise line is known for its innovative ships, diverse onboard dining options, engaging entertainment, and MedallionClass technology designed to enhance the guest experience. Princess Cruises caters to a broad demographic of travelers seeking premium vacation experiences with a balance of relaxation and adventure.

Where is Princess Cruises's Headquarters?

HQ Function

The Santa Clarita headquarters serves as the central hub for Princess Cruises' global operations, overseeing corporate strategy, ship deployment, itinerary planning, marketing, sales, guest services, human resources, and financial management for the cruise line.

Notable Features:

The campus-style headquarters is designed to foster collaboration and innovation, featuring modern office spaces and amenities for its shore-side employees. It supports the extensive logistical and creative efforts behind the cruise experiences.

Work Culture:

The work culture at Princess Cruises' headquarters is described as dynamic and guest-focused, reflecting the hospitality industry. Employees often share a passion for travel and creating memorable vacation experiences. Emphasis is placed on teamwork, innovation (e.g., MedallionClass technology development), and supporting a global workforce both on shore and at sea.

HQ Significance:

The Santa Clarita headquarters is significant as the command center for a major international cruise line, directing the operations of a large fleet and thousands of employees worldwide. It's where key decisions are made that impact the travel experiences of millions of passengers annually.

Values Reflected in HQ: The headquarters reflects values of innovation, guest-centricity, and global connectivity, providing a base for managing complex worldwide cruise operations and developing new guest experiences.

Location:

Princess Cruises operates a global fleet of cruise ships, sailing to over 330 destinations across all seven continents, including Alaska, Asia, Australia & New Zealand, California & Pacific Coast, Canada & New England, Caribbean, Europe, Hawaii, Japan, Mexico, Panama Canal, South America & Antarctica, and World Cruises. The company supports these extensive operations with a worldwide network of sales offices, port operation teams, and guest service representatives in key international markets, ensuring a seamless experience for a diverse global clientele.

Street Address:

24305 Town Center Drive

City:

Santa Clarita

State/Province:

CA

Country:

USA

Princess Cruises's Global Presence

Southampton, UK

Address: Carnival House, 100 Harbour Parade, Southampton, SO15 1ST, UK

To manage and grow Princess Cruises' presence in the UK and European cruise market, providing localized support and services to travel partners and guests.

Sydney, NSW, Australia

Address: Level 5, 465 Victoria Avenue, Chatswood, NSW 2067, Australia

To cater to the strong cruise demand in Australia and New Zealand, managing local itineraries, partnerships, and customer engagement for the brand in this key region.

Buying Intent Signals for Princess Cruises

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Princess Cruises

As of April 2025, Princess Cruises' leadership includes:

[To Be Announced] - President (Search Ongoing)
Terry Thornton - Chief Commercial Officer
Calum G. Laming - Senior Vice President, Guest Experience & Product Development
Sami Kohen - Vice President, Global Brand Marketing & Content

Investors of Princess Cruises

Princess Cruises has been backed by several prominent investors over the years, including:

Carnival Corporation & plc (Parent Company)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits1

The most significant executive change at Princess Cruises in the last 12 months was the departure of President John Padgett in December 2023. Carnival Corporation, the parent company, is actively searching for a new president to lead the brand. Other executive team members continue in their roles supporting the cruise line's global operations.

Departures

John Padgett, John Padgett departed from his position as President of Princess Cruises after leading the brand since 2021.

New Appointments:

To Be Announced, A search is underway for a new President of Princess Cruises following John Padgett's departure.

Technology (Tech Stack) used by Princess Cruises

Discover the tools Princess Cruises uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Princess Cruises Email Formats and Examples

Princess Cruises primarily utilizes standardized email formats for its corporate employees, which commonly combine parts of an employee's name with the '@princesscruises.com' domain. While specific patterns can vary, the most prevalent formats are based on first initial and last name, or first name and last name separated by a dot.

[first_initial][last_name]@princesscruises.com or [first_name].[last_name]@princesscruises.com

Format

jdoe@princesscruises.com

Example

75%

Success rate

News and media

Cruise Industry NewsMarch 7, 2024

Princess Cruises News: Princess Cruises Announces Record-Breaking Wave Season

Princess Cruises reported its most successful wave season (the key booking period from January to March) in the company's history, signaling strong consumer demand, particularly for its Alaska itineraries and its newest ships, Sun Princess and Star Princess....more

Princess Cruises Press ReleaseFebruary 28, 2024

Princess Cruises News: Sun Princess, Largest-Ever Princess Cruises Ship, Officially Enters Service and Sets Sail on Maiden Voyage

The Sun Princess, the largest ship ever built for Princess Cruises and its first Sphere Class vessel, officially began its inaugural season, departing from Rome (Civitavecchia) on its 10-day maiden voyage. The ship features numerous innovations, including new dining experiences, entertainment venues, and the most balcony staterooms in the Princess fleet....more

Seatrade Cruise NewsDecember 5, 2023

Princess Cruises News: John Padgett steps down as Princess Cruises president

John Padgett departed from his role as president of Princess Cruises, a position he held since 2021. Carnival Corporation & plc, the parent company, announced that a search for a successor is underway to lead the cruise line....more

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