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Primetrust was a financial technology company that provided critical infrastructure and APIs for fintech innovators, digital asset exchanges, and financial institutions. Their platform enabled businesses to seamlessly integrate services like custody for digital and traditional assets, payments, trading, settlement, and compliance into their offerings. From an end-user perspective, Primetrust empowered the apps and platforms used for managing digital assets, investing, and making payments, aiming to ensure security and regulatory adherence behind the scenes. In July 2023, Primetrust was placed into receivership by Nevada regulators due to a significant operational and financial deficit.
Formerly served as the central hub for Primetrust's executive leadership, product development, engineering, operations, and customer support teams, driving the company's mission to provide financial infrastructure for fintech and digital asset companies.
The headquarters were situated in modern office facilities, likely designed to foster collaboration and innovation, typical of technology companies. Specific architectural details were not widely publicized.
Prior to receivership, Primetrust aimed to cultivate a fast-paced, innovative, and collaborative work environment focused on solving complex financial technology challenges. The culture emphasized agility and technological advancement.
Its Nevada headquarters placed it in a state known for being business-friendly and an emerging hub for technology and cryptocurrency-related ventures. This location supported its operations across the US market.
While primarily headquartered and regulated in the US, Primetrust's API-driven financial infrastructure was designed to support fintechs and financial institutions that often catered to a global user base. Their services, such as custody and payment rails, could be integrated into applications serving customers internationally, contingent upon the client's own regulatory compliance in relevant jurisdictions. Primetrust's direct physical office presence was concentrated in the United States.
330 S. Rampart Blvd, Suite 260 (Last known primary address)
Las Vegas
Nevada
USA
Address: Not Applicable (Remote Workforce Model)
To tap into a broader talent pool, offer flexible working arrangements, and support operational scalability without extensive physical office infrastructure in multiple locations.
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As of April 2025, Prime Trust' leadership includes:
Prime Trust has been backed by several prominent investors over the years, including:
2023 was a year of significant turmoil for Primetrust, marked by key executive departures and culminating in the company being placed into permanent receivership by Nevada regulators in July. This effectively ended its normal operations and transferred control to a court-appointed receiver.
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Historically, Primetrust likely utilized common corporate email address formats. As the company is currently in receivership, direct email communication with former operational staff or general company addresses may not be effective or monitored. Official communications regarding Primetrust's affairs should be directed through the court-appointed receiver.
Common formats likely included [first_initial][last]@primetrust.com (e.g., jdoe@primetrust.com) or [first].[last]@primetrust.com (e.g., jane.doe@primetrust.com).
Format
example@primetrust.com (General example of the domain)
Example
5%
Success rate
CoinDesk • July 14, 2023
Nevada's Financial Institutions Division has placed crypto custodian Prime Trust into permanent receivership, appointing John Guedry to take over the company's operations. This followed an order to cease operations due to a significant shortfall in customer funds and an unsafe financial condition....more
The Block • August 24, 2023
A court filing associated with the receivership revealed that Primetrust had a deficit of over $82 million in fiat currency owed to clients. The company also reported being unable to access certain crypto wallets, contributing to a shortfall of nearly $70 million in digital assets....more
Decrypt • June 27, 2023
Nevada's financial regulator ordered Prime Trust to cease all activities after discovering the crypto custodian was in an unsafe financial condition and had materially breached its fiduciary duties, including being unable to honor customer withdrawals....more
Reuters • June 22, 2023
BitGo, a digital asset trust company, announced it was terminating its planned acquisition of Primetrust, citing Primetrust's financial condition and operational issues....more
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