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Press Ganey Associates is a renowned healthcare performance improvement company. They offer a comprehensive suite of solutions designed to enhance patient and caregiver experience, improve clinical quality and safety, and foster workforce engagement. By capturing and analyzing feedback from patients and employees, Press Ganey provides actionable insights to over 41,000 healthcare facilities, helping them drive meaningful improvements and cultivate a culture of excellence. Their approach is rooted in the science of understanding and optimizing the entire human experience of care.
Serves as the corporate headquarters, overseeing strategic direction, product innovation, national sales, marketing, and executive leadership for Press Ganey's operations.
Modern office space within a prominent Boston skyscraper, featuring collaborative workspaces, advanced technology infrastructure, and facilities designed to support a dynamic and innovative workforce.
The work culture at Press Ganey's headquarters is characterized by a strong focus on data-driven decision-making, client success, and a mission to improve healthcare. It fosters collaboration, continuous learning, and innovation.
The Boston headquarters places Press Ganey in a vibrant ecosystem of healthcare, technology, and academia, facilitating talent acquisition, partnerships, and thought leadership in the healthcare improvement sector.
Primarily focused on the North American healthcare market, Press Ganey's influence and thought leadership extend globally. Following its merger with Forsta, the combined entity has an expanded global footprint, serving clients in various industries worldwide, including multinational healthcare organizations. They support global data collection, advanced analytics, reporting, and consulting to help organizations improve human experiences across diverse geographical regions.
116 Huntington Ave, 10th Floor
Boston
MA
USA
Address: 404 Columbia Place, South Bend, IN 46601
Supports nationwide operations with a strong focus on data integrity, processing, and providing foundational support for Press Ganey's survey and analytics products.
Address: 200 S Wacker Dr, Suite 2950, Chicago, IL 60606
Serves healthcare organizations in the Midwest, offering localized expertise, strategic consulting, and support for Press Ganey’s full suite of solutions.
Address: 800 W Hill St, Suite 300, Charlotte, NC 28208
Supports client needs in the Southeastern United States, providing specialized analytics and performance improvement services to healthcare providers in the region.
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As of April 2025, Press Ganey' leadership includes:
Press Ganey has been backed by several prominent investors over the years, including:
Following its merger and integration activities, Press Ganey's executive leadership has largely focused on strategic alignment and growth of the combined entity. No major distinct new executive hires or departures for the core 'Press Ganey Associates' leadership, separate from broader Forsta integration roles, have been publicly announced in the immediate last 12 months, suggesting a period of leadership stability and focused execution on integrated strategies.
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Press Ganey Associates commonly utilizes email formats such as [first initial][last name]@pressganey.com or [first name].[last name]@pressganey.com. These are typical patterns for corporate communications.
flast@pressganey.com
Format
jdoe@pressganey.com
Example
90%
Success rate
Cision PR Newswire • February 27, 2024
Press Ganey and Forsta announced the winners of the 2024 HX Awards, recognizing healthcare organizations that have demonstrated exceptional commitment to improving the human experience of care for patients, employees, and communities....more
Healthcare Dive / Press Ganey • March 12, 2024
Press Ganey's 2024 'State of the Healthcare Workforce' report revealed persistent high levels of clinician burnout and workplace violence, underscoring the urgent need for improved support systems and safety measures for healthcare professionals....more
Becker's Hospital Review • October 19, 2023
A comprehensive study by Press Ganey demonstrated a significant correlation between higher levels of registered nurse (RN) staffing in hospitals and lower patient mortality rates, highlighting the critical impact of nursing on patient outcomes....more
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