What Does Press Ganey Do?

Total employees2132
HeadquartersBoston
Founded1985

Press Ganey Associates is a renowned healthcare performance improvement company. They offer a comprehensive suite of solutions designed to enhance patient and caregiver experience, improve clinical quality and safety, and foster workforce engagement. By capturing and analyzing feedback from patients and employees, Press Ganey provides actionable insights to over 41,000 healthcare facilities, helping them drive meaningful improvements and cultivate a culture of excellence. Their approach is rooted in the science of understanding and optimizing the entire human experience of care.

Where Is Press Ganey's Headquarters?

HQ Function

Serves as the corporate headquarters, overseeing strategic direction, product innovation, national sales, marketing, and executive leadership for Press Ganey's operations.

Notable Features:

Modern office space within a prominent Boston skyscraper, featuring collaborative workspaces, advanced technology infrastructure, and facilities designed to support a dynamic and innovative workforce.

Work Culture:

The work culture at Press Ganey's headquarters is characterized by a strong focus on data-driven decision-making, client success, and a mission to improve healthcare. It fosters collaboration, continuous learning, and innovation.

HQ Significance:

The Boston headquarters places Press Ganey in a vibrant ecosystem of healthcare, technology, and academia, facilitating talent acquisition, partnerships, and thought leadership in the healthcare improvement sector.

Values Reflected in HQ: The headquarters' design and location likely reflect Press Ganey's values of professionalism, innovation, excellence, and a commitment to leveraging data and technology to make a positive impact on healthcare.

Location:

Primarily focused on the North American healthcare market, Press Ganey's influence and thought leadership extend globally. Following its merger with Forsta, the combined entity has an expanded global footprint, serving clients in various industries worldwide, including multinational healthcare organizations. They support global data collection, advanced analytics, reporting, and consulting to help organizations improve human experiences across diverse geographical regions.

Street Address:

116 Huntington Ave, 10th Floor

City:

Boston

State/Province:

MA

Country:

USA

Where Else Does Press Ganey Operate Around the World?

South Bend, IN, USA

Address: 404 Columbia Place, South Bend, IN 46601

Supports nationwide operations with a strong focus on data integrity, processing, and providing foundational support for Press Ganey's survey and analytics products.

Chicago, IL, USA

Address: 200 S Wacker Dr, Suite 2950, Chicago, IL 60606

Serves healthcare organizations in the Midwest, offering localized expertise, strategic consulting, and support for Press Ganey’s full suite of solutions.

Charlotte, NC, USA

Address: 800 W Hill St, Suite 300, Charlotte, NC 28208

Supports client needs in the Southeastern United States, providing specialized analytics and performance improvement services to healthcare providers in the region.

Buying Intent Signals for Press Ganey

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Press Ganey? Meet the Executive Team

As of April 2025, Press Ganey' leadership includes:

Patrick T. Ryan - Chairman and Chief Executive Officer
Darren Dworkin - President and Chief Operating Officer
Daniel M. Ponton - Chief Financial Officer
Rosie Polzel - Chief People Officer
Peter F. McCann - Chief Technology Officer
Casey Koesel - Chief Commercial Officer
Jeff Doucette - Chief Nursing Officer

Who's Investing in Press Ganey?

Press Ganey has been backed by several prominent investors over the years, including:

EQT Private Equity

What Leadership Changes Has Press Ganey Seen Recently?

Hire0
Exits0

Following its merger and integration activities, Press Ganey's executive leadership has largely focused on strategic alignment and growth of the combined entity. No major distinct new executive hires or departures for the core 'Press Ganey Associates' leadership, separate from broader Forsta integration roles, have been publicly announced in the immediate last 12 months, suggesting a period of leadership stability and focused execution on integrated strategies.

What Technology (Tech Stack) Is Used byPress Ganey?

Discover the tools Press Ganey uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Press Ganey Email Formats and Examples

Press Ganey Associates commonly utilizes email formats such as [first initial][last name]@pressganey.com or [first name].[last name]@pressganey.com. These are typical patterns for corporate communications.

flast@pressganey.com

Format

jdoe@pressganey.com

Example

90%

Success rate

What's the Latest News About Press Ganey?

Cision PR Newswire • February 27, 2024

Press Ganey and Forsta Reveal 2024 Human Experience (HX) Award Winners

Press Ganey and Forsta announced the winners of the 2024 HX Awards, recognizing healthcare organizations that have demonstrated exceptional commitment to improving the human experience of care for patients, employees, and communities....more

Healthcare Dive / Press Ganey • March 12, 2024

Press Ganey Report Finds Stubborn Rates of Healthcare Worker Burnout and Workplace Violence

Press Ganey's 2024 'State of the Healthcare Workforce' report revealed persistent high levels of clinician burnout and workplace violence, underscoring the urgent need for improved support systems and safety measures for healthcare professionals....more

Becker's Hospital Review • October 19, 2023

Press Ganey Study Links Higher Registered Nurse Staffing to Lower Patient Mortality Rates

A comprehensive study by Press Ganey demonstrated a significant correlation between higher levels of registered nurse (RN) staffing in hospitals and lower patient mortality rates, highlighting the critical impact of nursing on patient outcomes....more

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