Pottery Barn is an American upscale home furnishing store chain and e-commerce company, specializing in expertly crafted furniture, bedding, bath, lighting, rugs, and decor. Founded in 1949 in San Francisco, the brand is renowned for its comfortable, stylish, and timeless designs that help customers create homes that reflect their personal style. Pottery Barn operates as a portfolio brand of Williams-Sonoma, Inc., offering a wide range of products for every room in the house, including specialized lines like Pottery Barn Kids and Pottery Barn Teen. The company emphasizes quality craftsmanship, sustainable sourcing, and exceptional customer service, catering to consumers seeking to create beautiful and livable spaces.
Serves as the central hub for Williams-Sonoma, Inc.'s brand portfolio, including Pottery Barn. Functions include corporate management, merchandising, design, marketing, supply chain, and technology operations for all brands.
Located in the historic northern waterfront district of San Francisco, offering views of the San Francisco Bay. The facilities are designed to foster collaboration and creativity among the various brand teams.
The work culture at Williams-Sonoma, Inc., including teams supporting Pottery Barn, is often described as fast-paced, innovative, and customer-focused, with a strong emphasis on design, quality, and brand integrity. Employees often share a passion for home furnishings and lifestyle products.
The headquarters is crucial for strategic decision-making, brand development, product innovation, and operational oversight for Pottery Barn and other Williams-Sonoma, Inc. brands, ensuring a cohesive vision and efficient execution across its global market.
Pottery Barn has a significant global presence, primarily operating company-owned stores in the United States, Canada, United Kingdom and Australia. The brand also reaches international customers through e-commerce websites tailored to these regions. Additionally, Pottery Barn has expanded its reach through franchise operations in the Middle East, Mexico, South Korea, and the Philippines. Its products are sourced globally, with a complex supply chain managed by parent company Williams-Sonoma, Inc., supporting worldwide distribution and retail operations.
3250 Van Ness Avenue
San Francisco
CA
USA
Address: Williams-Sonoma, Inc. has multiple facilities, e.g., 7600 Nail Road, Olive Branch, MS 38654 (one of several WSI distribution/care centers in the area)
Serves as a key logistics and customer support node for efficient product delivery and customer satisfaction for Pottery Barn and other WSI brands nationally.
Address: Williams-Sonoma, Inc. operates a large furniture manufacturing facility, e.g., 3400 Northwest Blvd, Claremont, NC 28610
Supports Pottery Barn's commitment to quality and domestic manufacturing, allowing for greater control over production and customization options for upholstered furniture.
Address: Williams-Sonoma Singapore Pte. Ltd. (Specific address for WSI's sourcing office)
Facilitates global sourcing, quality control, and supply chain management for Pottery Barn products manufactured in the Southeast Asia region.
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As of April 2025, Pottery Barn' leadership includes:
Pottery Barn has been backed by several prominent investors over the years, including:
Williams-Sonoma, Inc., parent company of Pottery Barn, appointed Dayna Deutsch as Chief Operating Officer in June 2023, a role impacting all brands. Otherwise, leadership for the Pottery Barn brand itself and directly overseeing WSI executives has remained stable with no major publicly announced departures in the last 12 months.
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Pottery Barn, as part of Williams-Sonoma, Inc., typically uses email formats associated with its parent company. Common formats include the first initial followed by the last name, or first name.last name, generally using the @wsgc.com (Williams-Sonoma Global Corp) or @williams-sonoma.com domain. For customer service or specific brand inquiries, direct @potterybarn.com addresses might be used for specific teams.
[first_initial][last]@wsgc.com or [first].[last]@williams-sonoma.com
Format
jdoe@wsgc.com
Example
75%
Success rate
Business Wire • March 6, 2024
Pottery Barn, a portfolio brand of Williams-Sonoma, Inc., announced its first-ever collaboration with Academy Award-winning actress Julia Roberts. The Pottery Barn x Julia Roberts collection features an array of home furnishings including bedding, bath, and décor items, reflecting Roberts' personal style and appreciation for timeless design....more
Williams-Sonoma, Inc. Investor Relations • March 13, 2024
Williams-Sonoma, Inc. announced its Q4 2023 financial results, with Pottery Barn's comparable brand revenue decreasing by 15.8% for the quarter. The company highlighted strategic initiatives for the brand aimed at navigating current market conditions and driving future growth....more
Business Wire • February 7, 2024
Pottery Barn Teen, a portfolio brand of Williams-Sonoma, Inc., launched an exclusive collection in collaboration with the iconic surf and lifestyle brand, Roxy. The collection includes bedding, furniture, lighting, and decorative accessories designed to bring a coastal, adventurous spirit to teen rooms....more
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