PostNL is the leading provider of postal and parcel services in the Netherlands, also operating extensively in Belgium and Luxembourg (the Benelux region). With roots stretching back over two centuries, PostNL has evolved from a traditional mail carrier to a modern logistics powerhouse, adapting to the demands of e-commerce and digital communication. The company focuses on delivering reliable and accessible services for both consumers and businesses, connecting senders and receivers through a dense network of physical locations, digital platforms, and a dedicated workforce. PostNL is committed to sustainable operations and innovation, continuously seeking ways to improve efficiency and customer experience in a rapidly changing market.
The headquarters serves as the central hub for PostNL's strategic planning, corporate governance, financial management, innovation initiatives, and oversight of its Benelux and international operations.
A modern, accessible office building designed to foster collaboration and innovation. It's strategically situated near The Hague's Hollands Spoor railway station, reflecting the company's focus on connectivity and logistics.
The work culture at PostNL HQ is characterized by a blend of Dutch pragmatism and a forward-looking approach. There's an emphasis on professionalism, efficiency, teamwork, and adapting to the evolving demands of the logistics and e-commerce sectors. Employees often experience a dynamic environment focused on customer satisfaction and sustainable practices.
The Hague headquarters is pivotal for PostNL's decision-making processes, shaping its national and international strategies. Its location in a major Dutch city facilitates engagement with governmental bodies, business partners, and a diverse talent pool.
PostNL's primary operational focus is within the Benelux region (Netherlands, Belgium, and Luxembourg), where it has an extensive and dense delivery network. Beyond this core market, PostNL supports global e-commerce by offering international parcel delivery services to numerous countries worldwide. This is achieved through its own network extensions, strategic partnerships with other postal operators and commercial carriers, and specialized solutions for cross-border mail and goods. They have a notable presence in Germany, Italy, and the UK for specific logistics services and e-commerce fulfillment.
Waldorpstraat 3
The Hague
South Holland
Netherlands
Address: Egide Walschaertsstraat 22B, 2800 Mechelen, Belgium
To manage and execute parcel and mail delivery services efficiently across Belgium, acting as a vital link in PostNL's Benelux network and facilitating cross-border logistics.
Address: Holtum-Noordweg 11, 6121 RE Born, Netherlands
Enhances PostNL's national coverage and international connectivity, particularly for southern regions and neighboring countries, supporting efficient parcel processing and distribution.
Address: Multiple small offices and depots (e.g., Nettetal, Bad Bentheim)
To facilitate international parcel delivery and e-commerce solutions for the German market and businesses operating within it, connecting to the broader PostNL network.
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As of April 2025, PostNL' leadership includes:
PostNL has been backed by several prominent investors over the years, including:
PostNL experienced a significant change in its commercial leadership with the departure of its CCO and the appointment of a new CCO. Other key executive roles have remained relatively stable.
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PostNL commonly uses the firstname.lastname@postnl.nl email format. Variations may exist, but this is the most prevalent structure for professional correspondence. Other potential formats could include firstinitial.lastname@postnl.nl or firstname.middleinitial.lastname@postnl.nl.
firstname.lastname@postnl.nl
Format
herna.verhagen@postnl.nl
Example
90%
Success rate
PostNL Corporate Website • May 13, 2024
PostNL announced its Q1 2024 results, highlighting resilient parcel volumes driven by e-commerce, while mail volumes continued their anticipated decline. The company emphasized ongoing cost-saving measures and efficiency improvements to navigate a challenging market....more
Emerce • March 7, 2024
PostNL and Dutch supermarket chain Albert Heijn have renewed their agreement for parcel points located within Albert Heijn stores. This extension ensures continued convenience for customers to send and receive parcels at these widely accessible locations....more
PostNL Corporate Website • February 1, 2024
PostNL appointed Stephan van der Eijk as its new Chief Commercial Officer (CCO) and member of the Executive Committee, effective February 1, 2024. He succeeded Jennifer Crites, who stepped down in September 2023....more
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