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PostNL's Overview

Total employees13585
HeadquartersThe Hague
Founded

PostNL is the leading provider of postal and parcel services in the Netherlands, also operating extensively in Belgium and Luxembourg (the Benelux region). With roots stretching back over two centuries, PostNL has evolved from a traditional mail carrier to a modern logistics powerhouse, adapting to the demands of e-commerce and digital communication. The company focuses on delivering reliable and accessible services for both consumers and businesses, connecting senders and receivers through a dense network of physical locations, digital platforms, and a dedicated workforce. PostNL is committed to sustainable operations and innovation, continuously seeking ways to improve efficiency and customer experience in a rapidly changing market.

Where is PostNL's Headquarters?

HQ Function

The headquarters serves as the central hub for PostNL's strategic planning, corporate governance, financial management, innovation initiatives, and oversight of its Benelux and international operations.

Notable Features:

A modern, accessible office building designed to foster collaboration and innovation. It's strategically situated near The Hague's Hollands Spoor railway station, reflecting the company's focus on connectivity and logistics.

Work Culture:

The work culture at PostNL HQ is characterized by a blend of Dutch pragmatism and a forward-looking approach. There's an emphasis on professionalism, efficiency, teamwork, and adapting to the evolving demands of the logistics and e-commerce sectors. Employees often experience a dynamic environment focused on customer satisfaction and sustainable practices.

HQ Significance:

The Hague headquarters is pivotal for PostNL's decision-making processes, shaping its national and international strategies. Its location in a major Dutch city facilitates engagement with governmental bodies, business partners, and a diverse talent pool.

Values Reflected in HQ: The headquarters' design and operations aim to reflect PostNL's core values: reliability, customer-centricity, innovation, collaboration, and sustainability.

Location:

PostNL's primary operational focus is within the Benelux region (Netherlands, Belgium, and Luxembourg), where it has an extensive and dense delivery network. Beyond this core market, PostNL supports global e-commerce by offering international parcel delivery services to numerous countries worldwide. This is achieved through its own network extensions, strategic partnerships with other postal operators and commercial carriers, and specialized solutions for cross-border mail and goods. They have a notable presence in Germany, Italy, and the UK for specific logistics services and e-commerce fulfillment.

Street Address:

Waldorpstraat 3

City:

The Hague

State/Province:

South Holland

Country:

Netherlands

PostNL's Global Presence

Mechelen, Belgium

Address: Egide Walschaertsstraat 22B, 2800 Mechelen, Belgium

To manage and execute parcel and mail delivery services efficiently across Belgium, acting as a vital link in PostNL's Benelux network and facilitating cross-border logistics.

Born, Netherlands

Address: Holtum-Noordweg 11, 6121 RE Born, Netherlands

Enhances PostNL's national coverage and international connectivity, particularly for southern regions and neighboring countries, supporting efficient parcel processing and distribution.

Various locations, Germany

Address: Multiple small offices and depots (e.g., Nettetal, Bad Bentheim)

To facilitate international parcel delivery and e-commerce solutions for the German market and businesses operating within it, connecting to the broader PostNL network.

Buying Intent Signals for PostNL

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of PostNL

As of April 2025, PostNL' leadership includes:

Herna Verhagen - Chief Executive Officer (CEO)
Pim Berendsen - Chief Financial Officer (CFO)
Stephan van der Eijk - Chief Commercial Officer (CCO)
Iris van Wees - Director People & Workplace
Maurice Unck - Director Mail in the Netherlands

Investors of PostNL

PostNL has been backed by several prominent investors over the years, including:

Vesa Equity Investment S.à r.l.
FIL Limited (Fidelity International)
Silchester International Investors LLP
Alecta Tjänstepension Ömsesidigt
Norges Bank Investment Management
The Vanguard Group, Inc.
BlackRock, Inc.

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

PostNL experienced a significant change in its commercial leadership with the departure of its CCO and the appointment of a new CCO. Other key executive roles have remained relatively stable.

Departures

Jennifer Crites, Jennifer Crites stepped down from her role as Chief Commercial Officer effective September 1, 2023.

New Appointments:

Stephan van der Eijk, Stephan van der Eijk appointed as new Chief Commercial Officer, joining the Executive Committee from February 1, 2024.

Technology (Tech Stack) used by PostNL

Discover the tools PostNL uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

PostNL Email Formats and Examples

PostNL commonly uses the firstname.lastname@postnl.nl email format. Variations may exist, but this is the most prevalent structure for professional correspondence. Other potential formats could include firstinitial.lastname@postnl.nl or firstname.middleinitial.lastname@postnl.nl.

firstname.lastname@postnl.nl

Format

herna.verhagen@postnl.nl

Example

90%

Success rate

News and media

PostNL Corporate WebsiteMay 13, 2024

PostNL Q1 2024 results: solid parcel volume, mail decline continues

PostNL announced its Q1 2024 results, highlighting resilient parcel volumes driven by e-commerce, while mail volumes continued their anticipated decline. The company emphasized ongoing cost-saving measures and efficiency improvements to navigate a challenging market....more

EmerceMarch 7, 2024

PostNL and Albert Heijn extend contract for parcel points

PostNL and Dutch supermarket chain Albert Heijn have renewed their agreement for parcel points located within Albert Heijn stores. This extension ensures continued convenience for customers to send and receive parcels at these widely accessible locations....more

PostNL Corporate WebsiteFebruary 1, 2024

Stephan van der Eijk new CCO PostNL

PostNL appointed Stephan van der Eijk as its new Chief Commercial Officer (CCO) and member of the Executive Committee, effective February 1, 2024. He succeeded Jennifer Crites, who stepped down in September 2023....more

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