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Popeyes Louisiana Kitchen, Inc., also known as Popeyes, is an American multinational chain of fried chicken fast food restaurants founded in 1972 in New Orleans, Louisiana by Al Copeland. Famous for its spicy, New Orleans-style chicken, buttermilk biscuits, and signature sides like red beans and rice, Popeyes has grown into one of the world's largest quick-service chicken restaurant chains. Since 2017, Popeyes has been a subsidiary of Restaurant Brands International (RBI), a Canadian-American multinational fast food holding company. The brand emphasizes its Louisiana heritage, unique culinary traditions, and bold flavors, which has helped it cultivate a loyal customer base and expand its presence globally. Its chicken sandwich, launched in 2019, became a viral sensation, significantly boosting brand recognition and sales.
The Miami headquarters oversees global brand strategy, marketing, operations, product innovation, finance, and franchise development for Popeyes, in conjunction with RBI's overarching corporate functions.
The headquarters is a modern office facility designed to foster collaboration and innovation among the teams managing Popeyes and other RBI brands. It's strategically located to manage U.S. and international operations.
The work culture is dynamic and fast-paced, reflective of the quick-service restaurant industry. There's a strong emphasis on brand growth, performance metrics, and embracing the unique culinary heritage of Popeyes. Being part of RBI, the culture also incorporates a data-driven and results-oriented approach.
The Miami HQ is significant as it centralizes Popeyes' global decision-making with its parent company, RBI, allowing for streamlined operations and shared resources across RBI's portfolio of brands (which also includes Burger King and Tim Hortons).
Popeyes supports its global presence through robust international franchising, localized marketing campaigns, adaptive supply chain management, and product innovation tailored to regional tastes while maintaining its core Louisiana-inspired identity. Key functions managed globally, often through RBI's regional offices, include brand development, setting operational standards, ensuring quality control, and strategizing new market entries. This involves close collaboration with master franchisees and local partners to ensure the brand resonates in diverse cultural contexts.
5707 Blue Lagoon Drive
Miami
Florida
USA
Address: Dammstrasse 23, 6300 Zug, Switzerland
Serves as a key hub for managing and growing the Popeyes brand footprint in the EMEA markets, focusing on franchise development, supply chain, and marketing adaptation for regional tastes.
Address: 130 King St W, Toronto, ON M5X 1E1, Canada
Manages Canadian market strategies, franchise relations, and operational support for Popeyes restaurants in Canada, as well as housing some global RBI functions.
Address: Undisclosed specific office, but RBI has a significant presence.
Drives growth, market development, and operational excellence for Popeyes across the diverse APAC markets, adapting strategies to local consumer preferences.
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As of April 2025, Popeyes Louisiana Kitchen' leadership includes:
Popeyes Louisiana Kitchen has been backed by several prominent investors over the years, including:
Popeyes has experienced key leadership transitions, particularly with Sami Siddiqui moving to lead RBI's APAC region and Thiago Santelmo taking over as President for Popeyes US & Canada, signaling a continued focus on regional leadership and growth strategies.
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Popeyes Louisiana Kitchen, as part of Restaurant Brands International (RBI), primarily utilizes RBI's corporate email domain. Common formats include first initial followed by last name, or first name followed by last name. Less commonly, a Popeyes-specific domain might be used for certain brand communications.
[first_initial][last]@rbi.com or [first].[last]@rbi.com. A less common alternative could be [first_initial][last]@popeyes.com
Format
jsmith@rbi.com
Example
80%
Success rate
QSR Magazine • May 7, 2024
Popeyes is focusing on broadening its menu appeal beyond its famous chicken sandwich, emphasizing its bone-in chicken and other offerings. The brand aims to highlight its full menu variety and culinary heritage to drive sustained growth....more
Restaurant Business Online • April 30, 2024
Restaurant Brands International reported strong digital sales growth across its brands in Q1 2024. However, Popeyes experienced a slowdown in same-store sales growth compared to previous quarters, though still positive, indicating market normalization after rapid expansion....more
Nation's Restaurant News • February 13, 2024
Thiago Santelmo was officially announced as the new president for Popeyes in the U.S. and Canada, succeeding Sami Siddiqui. Santelmo previously led RBI's EMEA region and brings international experience to the role....more
CNN Business • January 22, 2024
Following successful limited-time offers, Popeyes announced that its chicken wings in various flavors would become a permanent addition to its menu, aiming to capitalize on the popularity of wings and broaden its appeal....more
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