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Pointman
What Does Pointman Do?
Pointman, a WorkWave product, is a comprehensive cloud-based field service management (FSM) software solution specifically designed for home service businesses, including HVAC, plumbing, electrical, and other specialty contractors. It helps businesses streamline their daily operations, from initial customer contact to final payment. Key features include intelligent scheduling and dispatching, mobile access for field technicians, customer relationship management (CRM), quoting and invoicing, payment processing, and robust reporting. Pointman aims to improve operational efficiency, enhance customer satisfaction, and drive business growth for its users by providing an easy-to-use yet powerful platform.
Where Is Pointman's Headquarters?
HQ Function
Serves as the primary center for WorkWave's global operations, including executive leadership, product strategy and development (encompassing Pointman), sales, marketing, customer support, and administrative functions.
Notable Features:
The headquarters is situated in the iconic Bell Works building, a historically significant site formerly Bell Labs, now repurposed into a vibrant 'metroburb' featuring a unique architectural design with a vast atrium, co-working spaces, retail, and dining.
Work Culture:
WorkWave promotes an innovative, collaborative, and customer-centric work culture. The Bell Works environment encourages interaction, creativity, and a dynamic atmosphere suited for a fast-paced technology company.
HQ Significance:
The location within Bell Works underscores WorkWave's commitment to innovation and growth, placing it within a thriving ecosystem of technology companies and talent. It reflects a forward-looking vision while honoring a legacy of technological breakthroughs.
Values Reflected in HQ: Innovation, collaboration, community engagement, and technological advancement are values reflected in the choice of this dynamic and historically significant headquarters.
Location:
Through its parent company WorkWave, Pointman's technology benefits from a global operational footprint. WorkWave supports customers across North America, Europe, and the Asia-Pacific region. Key functions supported globally include sales and business development, multi-lingual customer support, localized product development, and global marketing initiatives, ensuring that field service businesses worldwide can leverage WorkWave's solutions.
Street Address:
Bell Works, 101 Crawfords Corner Rd
City:
Holmdel
State/Province:
New Jersey
Country:
USA
Where Else Does Pointman Operate Around the World?
Boston, Massachusetts, USA
Address: 22 Boston Wharf Road, Boston, MA 02210, USA
Serves as a key hub for engaging with customers and partners in the technologically advanced Northeast region, facilitating sales growth and providing localized support for WorkWave's suite of solutions, including Pointman.
Verona, Italy
Address: Via Enrico Fermi, 11/A, 37135 Verona VR, Italy
Supports WorkWave's growing customer base in Europe, providing localized services and product adaptations to meet regional market needs and compliance requirements for solutions like Pointman.
Buying Intent Signals for Pointman
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Pointman? Meet the Executive Team
As of April 2025, Pointman' leadership includes:
Who's Investing in Pointman?
Pointman has been backed by several prominent investors over the years, including:
What Leadership Changes Has Pointman Seen Recently?
WorkWave's C-suite executive team has maintained stability over the past 12 months with no major publicly announced hires or departures. The current leadership continues to focus on strategic growth, product innovation, and market expansion following key appointments made in early 2023.
What Technology (Tech Stack) Is Used byPointman?
Discover the tools Pointman uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Pointman Email Formats and Examples
WorkWave, the parent company of Pointman, primarily uses a standard corporate email format. The most common pattern observed is [first_initial][last]@workwave.com. Other formats like [first].[last]@workwave.com may also be in use.
flast@workwave.com (e.g., jdoe@workwave.com)
Format
dgiannetto@workwave.com
Example
80%
Success rate
What's the Latest News About Pointman?
PR Newswire • 2024-06-04
WorkWave Kicks Off Beyond Service User Conference 2024 With Record Attendance and Major Announcements
WorkWave has commenced its 2024 Beyond Service User Conference, reporting record attendance and unveiling significant product updates and strategic initiatives. The conference highlights new features across its software suite, including enhancements relevant to Pointman users, focusing on AI-driven solutions and improved customer experience tools....more
PR Newswire • 2024-02-07
WorkWave and SiteOne Landscape Supply Announce Exclusive Strategic Partnership
WorkWave, a leading provider of SaaS software solutions for field service businesses, announced an exclusive strategic partnership with SiteOne Landscape Supply, Inc. This collaboration aims to deliver enhanced value and streamlined operations for their mutual customers in the green industry by integrating SiteOne's product catalog and WorkWave's business management software....more
PR Newswire • 2023-10-17
WorkWave Launches WorkWave Financial Services, Delivering Industry-Leading Payment Processing Solutions and Business Financing Options
WorkWave announced the launch of WorkWave Financial Services, a suite of financial offerings including enhanced payment processing solutions and new business financing options. This initiative aims to provide customers, including Pointman users, with integrated tools to manage cash flow and invest in their growth....more
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