HQ Function

Served as the main administrative and strategic hub, overseeing branch operations, procurement, marketing, and national accounts for Plumbase before its acquisition.

Notable Features:

Likely a modern office facility with good transport links, facilitating national distribution and management. Co-located or near key distribution centers.

Work Culture:

A customer-focused environment with an emphasis on product knowledge, reliability, and supporting the needs of plumbing and heating trade professionals. Team-oriented with a strong local branch autonomy.

HQ Significance:

Central point for all strategic decisions, supplier relationships, and financial control, ensuring consistent service and product availability across its UK branch network.

Values Reflected in HQ: Efficiency in distribution, commitment to trade customers, and comprehensive product offerings in the plumbing and heating sector.

Location:

Plumbase's operations were primarily focused within the United Kingdom. It did not have a significant independent international presence, concentrating its efforts on serving the domestic UK market for plumbing, heating, and bathroom supplies. Its parent companies, Grafton Group and later Wolseley UK (via Ferguson plc), have broader international operations.

Street Address:

Interaction House, Crick, Northamptonshire

City:

Crick

State/Province:

Northamptonshire

Country:

United Kingdom