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PlaybookUX is an AI-powered user research platform designed to help businesses gather actionable feedback efficiently. It enables companies to conduct moderated and unmoderated user tests, interviews, and surveys, leveraging AI to automate the analysis of video-based feedback. This allows product teams, designers, and marketers to quickly understand user behavior, validate ideas, identify pain points, and ultimately build more user-centric products and experiences. PlaybookUX aims to democratize user research, making it accessible and scalable for organizations of all sizes.
Serves as the official business registration and mailing address. Core operations, including product development, customer support, and marketing, are conducted remotely by a distributed team.
N/A (Primarily a mailing address for a remote-first company).
As a remote-first company, PlaybookUX fosters a culture of autonomy, flexibility, trust, and collaboration across its distributed teams. Emphasis is placed on results-driven work, open communication, and supporting work-life balance for its employees.
The registered address in San Francisco provides a legal presence in a key global technology hub, while the remote-first operational model allows PlaybookUX to access and recruit top talent from around the world.
PlaybookUX serves a global customer base with its SaaS platform accessible from anywhere in the world. The company supports international user research through a diverse participant panel spanning numerous countries and languages. Its distributed team members are located across various continents, enabling localized support and a global perspective in its product development and business operations. Functions such as sales, customer success, and marketing are geared towards a worldwide audience.
2261 Market Street #4543
San Francisco
CA
USA
Address: Distributed Workforce
To foster a flexible and inclusive work environment, attract top talent regardless of geographical location, and enable robust operational capabilities across different time zones to serve a global clientele.
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As of April 2025, PlaybookUX' leadership includes:
PlaybookUX has been backed by several prominent investors over the years, including:
No major publicly announced executive hires or departures beyond the founding team have been noted for PlaybookUX in the last 12 months. The co-founders continue to lead the company's strategic initiatives and growth.
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PlaybookUX commonly utilizes the [first name]@[companydomain.com] email format (e.g., john@playbookux.com). This is a prevalent structure in many tech companies and startups. While other formats like [first initial][last name] or [first name].[last name] might exist in isolated cases, the [first name] format is generally the most reliable for reaching out to PlaybookUX employees.
[first]@playbookux.com
Format
lindsey@playbookux.com
Example
85%
Success rate
Business Wire • April 24, 2024
PlaybookUX announced the launch of its new AI-powered qualitative analysis features, designed to help researchers sift through hours of user interview data in minutes. The tool automatically transcribes, tags, and synthesizes findings, enabling teams to derive actionable insights more efficiently and make data-driven decisions faster....more
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