What Does Pinnacle Hotels USA Do?

Total employees12000
HeadquartersChicago
Founded2008

Pinnacle Hotels USA is a renowned hospitality group dedicated to providing guests with unparalleled luxury, comfort, and memorable experiences. With a growing portfolio of premium properties in key urban centers and resort destinations throughout the United States, we are committed to excellence in service, sophisticated accommodations, and creating genuine connections with our guests. Whether traveling for business or leisure, Pinnacle Hotels USA strives to be the premier choice for discerning travelers seeking quality and distinction.

Where Is Pinnacle Hotels USA's Headquarters?

HQ Function

The Chicago headquarters serves as the nerve center for Pinnacle Hotels USA, overseeing all corporate functions including strategic planning, operations management, brand development, marketing, finance, human resources, and technology for its national hotel portfolio.

Notable Features:

Situated in a prominent downtown Chicago building, the headquarters features modern, open-plan office spaces designed to foster collaboration, an executive conference center, and advanced technological infrastructure to support its nationwide operations. It offers views of the Chicago skyline and Lake Michigan.

Work Culture:

The work culture at Pinnacle Hotels USA headquarters is dynamic, innovative, and guest-focused. It promotes a collaborative environment where employees are empowered to contribute ideas, drive excellence, and uphold the company's commitment to superior hospitality. Continuous learning and professional development are highly encouraged.

HQ Significance:

The Chicago headquarters is pivotal for centralizing leadership and ensuring consistent quality and brand standards across all Pinnacle Hotels USA properties. Its location in a major transportation and business hub facilitates industry partnerships, talent recruitment, and efficient management of its U.S. operations.

Values Reflected in HQ: The headquarters' design and operational ethos reflect Pinnacle Hotels USA's core values: excellence in service, integrity, innovation, teamwork, and a profound dedication to guest satisfaction and employee well-being.

Location:

Currently, Pinnacle Hotels USA's operations are primarily focused within the United States. However, the company serves a global clientele through international sales representations, partnerships with global travel agencies, and multilingual booking platforms. Pinnacle Hotels USA is continuously evaluating opportunities for strategic international expansion in key global markets to extend its brand of hospitality worldwide.

Street Address:

500 North Michigan Avenue

City:

Chicago

State/Province:

IL

Country:

USA

Where Else Does Pinnacle Hotels USA Operate Around the World?

New York, NY, USA

Address: 101 Park Avenue, New York, NY 10178

To strengthen Pinnacle Hotels USA's presence in the key East Coast market, manage high-value corporate contracts, and oversee brand initiatives targeting luxury consumers in the region.

Los Angeles, CA, USA

Address: 2000 Avenue of the Stars, Los Angeles, CA 90067

To drive growth and operational excellence for Pinnacle Hotels USA on the West Coast, leveraging the unique characteristics of the Pacific leisure and business travel sectors.

Buying Intent Signals for Pinnacle Hotels USA

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Pinnacle Hotels USA? Meet the Executive Team

As of April 2025, Pinnacle Hotels USA' leadership includes:

Isabella Rossi - Chief Executive Officer
Marcus Thorne - Chief Operating Officer
Anita Sharma - Chief Financial Officer
James Lee - Chief Marketing Officer
Dr. Evelyn Hayes - Chief Technology Officer

Who's Investing in Pinnacle Hotels USA?

Pinnacle Hotels USA has been backed by several prominent investors over the years, including:

Apex Hospitality Group
Blue Ridge Capital Partners
Starlight Real Estate Investment Trust

What Leadership Changes Has Pinnacle Hotels USA Seen Recently?

Hire1
Exits0

Pinnacle Hotels USA has strategically strengthened its leadership team over the past year, welcoming a new Chief Technology Officer to drive innovation and promoting key talent internally to enhance operational capabilities.

New Appointments:

Dr. Evelyn Hayes, Dr. Evelyn Hayes appointed as new Chief Technology Officer to spearhead technology initiatives and guest-facing digital experiences.
Samuel Green, Samuel Green promoted to Vice President of Operations, previously serving as Regional Director for the Midwest.

What Technology (Tech Stack) Is Used byPinnacle Hotels USA?

Discover the tools Pinnacle Hotels USA uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Pinnacle Hotels USA Email Formats and Examples

Pinnacle Hotels USA commonly utilizes email formats based on employee names. The most frequent pattern is the first initial followed by the last name.

flast@pinnaclehotelsusa.com

Format

eross@pinnaclehotelsusa.com

Example

90%

Success rate

What's the Latest News About Pinnacle Hotels USA?

Hotelier Insights Magazine • March 15, 2024

Pinnacle Hotels USA Achieves Gold Standard in Sustainability Certification

Pinnacle Hotels USA has been awarded the Gold Standard Sustainability Certification by Green Globe for its outstanding commitment to environmental practices and community engagement across its portfolio of hotels....more

Travel Weekly USA • January 22, 2024

Pinnacle Hotels USA Unveils Enhanced 'Pinnacle Rewards' Loyalty Program

Pinnacle Hotels USA has launched a significantly upgraded version of its 'Pinnacle Rewards' loyalty program, offering members more flexible redemption options, exclusive benefits, and personalized experiences....more

Hospitality Net • November 05, 2023

Pinnacle Hotels USA Announces New Luxury Hotel Development in Austin, Texas

Pinnacle Hotels USA has broken ground on a new 300-room luxury hotel in downtown Austin, Texas, slated to open in late 2025. The property will feature a rooftop pool, signature dining, and extensive meeting facilities....more

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