HQ Function

Serves as the primary corporate hub for Pilot Company, overseeing all strategic, operational, financial, marketing, and human resources functions for the Pilot Flying J travel center network.

Notable Features:

A modern corporate campus designed to support a large workforce and facilitate collaboration across various departments. It includes amenities typical of large corporate HQs.

Work Culture:

The work culture at Pilot Company's headquarters emphasizes teamwork, customer focus (both internal and external), innovation in services for travelers and professional drivers, and a commitment to the communities they serve. There's a strong connection to the legacy of the Haslam family's founding principles.

HQ Significance:

The Knoxville headquarters is central to managing one of North America's largest travel center chains, coordinating logistics, supply chains, technology, and customer experience initiatives across hundreds of locations.

Values Reflected in HQ: The headquarters likely reflects values such as operational excellence, innovation in customer service, employee development, and a strong sense of community and corporate responsibility.

Location:

Pilot Flying J primarily operates across the United States and Canada. Its 'global' functions are more accurately described as North American-wide, supporting its vast network of travel centers. This includes managing extensive supply chains for fuel and retail products (some of which may be internationally sourced), coordinating marketing efforts across two countries, managing cross-border logistics, and leveraging technology for network-wide operations and customer loyalty programs.

Street Address:

5508 Lonas Drive

City:

Knoxville

State/Province:

Tennessee

Country:

USA