What Does Phone-n-Fix Do?

Total employees250
HeadquartersAustin
Founded2012

Phone-n-Fix is a leading provider of professional repair services for a wide range of electronic devices, specializing in smartphones and tablets. We pride ourselves on offering quick turnaround times, high-quality replacement parts, and skilled technicians dedicated to restoring your devices to optimal functionality. Whether it's a cracked screen, battery replacement, water damage, or software issues, Phone-n-Fix is committed to providing convenient and reliable solutions for our customers.

Where Is Phone-n-Fix's Headquarters?

HQ Function

Serves as the central hub for administrative operations, strategic planning, franchise support (if applicable), training program development, and central parts procurement.

Notable Features:

Features a state-of-the-art training facility for technicians, a centralized inventory warehouse for parts, and modern office spaces designed for collaboration.

Work Culture:

A fast-paced, customer-centric environment that values technical expertise, problem-solving, and continuous learning. Emphasis on teamwork and efficient service delivery.

HQ Significance:

The headquarters is crucial for maintaining brand standards across all locations, ensuring quality control in repairs and parts, and driving the company's growth strategy.

Values Reflected in HQ: The HQ reflects values of efficiency, innovation in repair techniques, quality assurance, and dedication to customer satisfaction.

Location:

While Phone-n-Fix's primary physical operations and retail centers are concentrated within the United States, the company supports a broader customer base through its online mail-in repair services. Parts and components are sourced globally from trusted suppliers to ensure high-quality repairs. Expansion into international markets with physical locations is a consideration for future growth, driven by demand.

Street Address:

123 Tech Repair Avenue

City:

Austin

State/Province:

Texas

Country:

USA

Where Else Does Phone-n-Fix Operate Around the World?

San Jose, California, USA

Address: 456 Innovation Drive, San Jose, CA 95131, USA

To tap into the West Coast tech ecosystem, provide specialized repair services, and act as a logistical point for operations in California and surrounding states.

Chicago, Illinois, USA

Address: 789 Midwest Commerce St, Chicago, IL 60607, USA

To provide comprehensive repair services and support to the densely populated Midwest market, ensuring quick turnaround times and accessibility.

Miami, Florida, USA

Address: 101 Sunshine Boulevard, Miami, FL 33139, USA

To cater to the specific needs of the Southeast market, including managing seasonal demand fluctuations and providing bilingual customer support.

Buying Intent Signals for Phone-n-Fix

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Phone-n-Fix? Meet the Executive Team

As of April 2025, Phone-n-Fix' leadership includes:

Sarah Chen - Chief Executive Officer (CEO) & Founder
Michael Rivera - Chief Operating Officer (COO)
Emily Carter - Chief Financial Officer (CFO)
David Lee - Chief Technology Officer (CTO)

Who's Investing in Phone-n-Fix?

Phone-n-Fix has been backed by several prominent investors over the years, including:

TechGrowth Ventures (Series A)
Main Street Capital (Seed)
Various Angel Investors

What Leadership Changes Has Phone-n-Fix Seen Recently?

Hire1
Exits1

Phone-n-Fix has strategically bolstered its executive team in the past year to support expansion and technological advancements, including a new CTO. There was one notable departure as a long-serving executive moved to an advisory role.

Departures

Robert Green, Robert Green transitioned from his role as Chief Strategy Officer to become a Senior Advisor to the company.

New Appointments:

David Lee, David Lee was appointed as the new Chief Technology Officer, bringing extensive experience in tech operations and innovation.

What Technology (Tech Stack) Is Used byPhone-n-Fix?

Discover the tools Phone-n-Fix uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Phone-n-Fix Email Formats and Examples

Phone-n-Fix primarily utilizes a [first_initial][last_name]@[company_domain].com format for its corporate email addresses. Variations may exist for specific departments or roles.

f[last]@phone-n-fix-example.com

Format

jdoe@phone-n-fix-example.com

Example

85%

Success rate

What's the Latest News About Phone-n-Fix?

TechCrunch (example source) • March 15, 2024

Phone-n-Fix Secures Series A Funding to Expand National Footprint

Phone-n-Fix announced today it has closed a $15 million Series A funding round led by TechGrowth Ventures. The capital will be used to open 50 new locations across the U.S. and enhance its mail-in repair service capabilities....more

Local Austin Business Chronicle (example source) • January 22, 2024

Phone-n-Fix Launches New E-Waste Recycling Program

Austin-based Phone-n-Fix has introduced a comprehensive e-waste recycling program, encouraging customers to responsibly dispose of old electronics at any of their locations. This initiative aims to reduce electronic waste and promote sustainability in the tech repair industry....more

RepairIndustryToday.com (example source) • November 5, 2023

Phone-n-Fix Recognized for Excellence in Customer Service by Repair Industry Today

Phone-n-Fix has been awarded the 'Excellence in Customer Service' award by RepairIndustryToday.com for its commitment to customer satisfaction, transparent pricing, and efficient repair processes throughout 2023....more

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