HQ Function

Serves as the central operational and administrative hub for PETstock's national and New Zealand operations. This includes strategic planning, marketing, finance, human resources, merchandising, IT, and support for its extensive network of retail stores and veterinary clinics.

Notable Features:

The Ballarat office is a modern corporate facility that supports a large retail and service network. While specific architectural details are not widely publicized, it's known for being the core of PETstock's expansive operations since its founding in the same city.

Work Culture:

PETstock fosters a work culture centered around a genuine passion for pets and customer service. The HQ environment likely emphasizes collaboration, innovation in pet care, community engagement (particularly through PETstock Assist), and a supportive atmosphere for employees who often share a love for animals.

HQ Significance:

The Ballarat HQ is significant as it anchors the company in its founding city, symbolizing its growth from a regional business to a leading pet care provider in Australasia. It's central to coordinating all strategic and operational aspects of the business.

Values Reflected in HQ: The headquarters reflects PETstock's core values: 'We are family', 'We are passionate', 'We are accountable', 'We are proactive', and 'We are respectful'. This is evident in its community focus, commitment to animal welfare, and dedication to supporting pet parents.

Location:

PETstock's operations are primarily concentrated in Australia and New Zealand. Within these two countries, the company supports a comprehensive network of retail stores, PETstock VET clinics, grooming salons, and e-commerce platforms. Functions supported across these regions include retail operations, veterinary and pet services, merchandising, supply chain management, marketing, customer support, and community engagement through PETstock Assist.

Street Address:

121 Lydiard Street North

City:

Ballarat Central

State/Province:

VIC

Country:

Australia