Petbarn is a premier Australian specialty pet care retailer, offering a comprehensive range of pet food, supplies, accessories, and services. Their offerings include veterinary care (often co-located as Greencross Vets), grooming salons, DIY dog wash stations, and puppy school programs. Petbarn is committed to animal welfare and responsible pet ownership, aiming to provide everything pet parents need to care for their beloved animals. They operate a vast network of physical stores across Australia and maintain a robust online e-commerce platform, catering to a wide range of pets including dogs, cats, fish, birds, reptiles, and small animals.
The headquarters serves as the central command for Petbarn's national retail operations, including strategic planning, merchandising, marketing, supply chain management, finance, IT, and human resources.
Modern office facilities designed to support a large corporate team, likely incorporating pet-friendly policies reflecting the company's core business and values. The location in Chatswood offers excellent transport links and amenities.
The work culture is likely dynamic, collaborative, and fast-paced, driven by the retail sector's demands. A strong emphasis on teamwork, customer satisfaction (for both pet parents and their pets), and a genuine passion for animals is expected.
This central office is critical for coordinating the extensive network of Petbarn stores across Australia, managing its e-commerce operations, and driving the overall strategy for one of the nation's largest pet specialty retailers.
Petbarn's operations are primarily focused within Australia, where it has an extensive nationwide network of physical stores and a significant e-commerce platform. While Petbarn itself does not operate stores internationally under its brand, its parent company, TPG Capital, has a global investment portfolio and operational expertise that can support Petbarn's strategic growth and sourcing capabilities.
Level 2, 21 Victor Street
Chatswood
NSW
Australia
Address: Undisclosed specific address, within the Eastern Creek industrial precinct (example location for a major distribution centre)
To optimize inventory management, reduce transportation costs, and ensure product availability for a significant portion of Petbarn's retail network and e-commerce customers in Eastern Australia.
Address: Undisclosed specific address, within the Truganina industrial precinct (example location for another major distribution centre)
To support the high density of stores and online demand in Victoria, ensuring rapid replenishment and efficient order processing for the southern region of Australia.
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As of April 2025, Petbarn' leadership includes:
Petbarn has been backed by several prominent investors over the years, including:
As a privately held company under TPG Capital, detailed announcements of executive movements are less frequent than publicly listed companies. No major high-profile CEO/CFO level changes have been widely publicized for Petbarn/Greencross in the immediate last 12 months, suggesting leadership stability.
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Petbarn, as part of Greencross Limited, likely uses standardized corporate email formats. Common structures include [first initial][last name]@petbarn.com.au or [first name].[last name]@petbarn.com.au. For parent company Greencross, it might be @greencrossltd.com.au.
[first_initial][last]@petbarn.com.au (e.g., jsmith@petbarn.com.au) or [first].[last]@petbarn.com.au (e.g., john.smith@petbarn.com.au)
Format
gwahby@greencrossltd.com.au
Example
80%
Success rate
Specialist News (Retail Media) • May 7, 2024
The Petbarn Foundation and Seeing Eye Dogs Australia are marking a decade-long collaboration that has successfully raised over $8 million. These funds have significantly contributed to the breeding, training, and placement of Seeing Eye Dogs, providing vital assistance to Australians who are blind or have low vision....more
Daily Liberal • February 22, 2024
Petbarn has announced plans to open a new retail store in Dubbo, New South Wales, scheduled for mid-2024. This expansion is expected to generate approximately 15 new employment opportunities for the local community and will offer a comprehensive range of pet products and services....more
Inside FMCG • November 16, 2023
Petbarn has introduced a 'Quiet Hour' initiative across its stores nationwide to create a sensory-inclusive shopping environment. This program aims to provide a more comfortable experience for pet parents and their pets who may find the usual sights and sounds of a retail store overwhelming....more
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