HQ Function

The headquarters oversees all core corporate functions, including strategic planning, merchandising, marketing, finance, supply chain management, IT, human resources, and franchise operations, supporting Pet Valu's extensive network of retail stores across Canada.

Notable Features:

The facility is a modern office space designed to facilitate collaboration and innovation among corporate employees. While specific architectural details are not widely publicized, it's equipped to support a dynamic retail support center.

Work Culture:

Pet Valu's headquarters fosters a work environment driven by a passion for pets and a commitment to serving pet parents. The culture emphasizes collaboration, customer-centricity, and support for its franchise partners and store teams. Employees often share an enthusiasm for animal well-being, which aligns with the company's brand.

HQ Significance:

The Markham headquarters is pivotal to Pet Valu's success, centralizing decision-making and operational control for one of Canada's largest pet specialty retailers. Its strategic location in the Greater Toronto Area provides access to talent and business infrastructure.

Values Reflected in HQ: The headquarters operations reflect Pet Valu's core values of passion for pets, community focus, customer service excellence, integrity, and teamwork, all essential for driving the brand's mission across Canada.

Location:

Pet Valu's operational footprint is primarily concentrated within Canada, where it stands as a leading national pet specialty retailer with stores in every province. While the company sources products globally to offer a diverse range to its Canadian customers, its physical retail and corporate office presence is exclusively Canadian. It previously operated in the U.S. market, but these operations were divested in 2020 to focus on the Canadian market.

Street Address:

130 Royal Crest Court

City:

Markham

State/Province:

Ontario

Country:

Canada