HQ Function

The headquarters serves as the central hub for PenFed's executive leadership, strategic planning, corporate governance, and administrative operations. Key departments such as finance, marketing, human resources, IT, legal, and compliance are based here, overseeing the credit union's national and international operations.

Notable Features:

The McLean headquarters is a modern office building designed to facilitate collaboration and innovation. It features contemporary workspaces, meeting facilities, and employee amenities. While specific architectural awards are not widely publicized, the facility is reflective of a large, modern financial institution.

Work Culture:

PenFed's work culture at its headquarters emphasizes member service, teamwork, integrity, and innovation. Employees often describe a mission-driven environment focused on supporting the financial well-being of its members, particularly those in the military and government sectors. There's a focus on professional development and community involvement.

HQ Significance:

The McLean headquarters is significant due to its strategic location, allowing PenFed to engage with policymakers and partners in the nation's capital. It symbolizes the credit union's growth and stability as a major financial institution serving a diverse membership base.

Values Reflected in HQ: The headquarters reflects PenFed's values of stability, professionalism, and a commitment to serving its members effectively. The modern infrastructure supports efficiency and technological advancement, crucial for a leading financial institution.

Location:

PenFed serves its members globally, with a particular focus on U.S. military personnel and government employees stationed overseas. While physical international branches are limited (e.g., Puerto Rico, Guam, and military bases in Asia and Europe), its robust online and mobile banking platforms, international ATM network access, and dedicated member service channels ensure that members can manage their finances from anywhere in the world. PenFed provides financial services tailored to the needs of a mobile and global membership base, including international wire transfers and support for overseas transactions.

Street Address:

7940 Jones Branch Drive

City:

McLean

State/Province:

Virginia

Country:

USA