What Does Pendo.io Do?

Total employees1066
HeadquartersRaleigh
Founded2013

Pendo is a product experience and digital adoption platform designed to help software companies and digitally-enabled organizations deliver valuable product experiences that users love. From an end-user's viewpoint, Pendo allows companies to understand how people use their software through detailed analytics, gather direct feedback via in-app surveys, and provide contextual guidance and onboarding right within the application. This ultimately helps users navigate software more easily, learn new features effectively, and have their voices heard, leading to improved satisfaction and productivity.

Where Is Pendo.io's Headquarters?

Pendo.io officePendo.io officePendo.io officePendo.io office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Raleigh headquarters serves as the central command for Pendo's global operations, housing executive leadership, core product development, engineering, global marketing, sales strategy, and corporate functions.

Notable Features:

Pendo's HQ is situated in the Raleigh Crossing tower, a modern, Class A office building. The office space is known for its contemporary design, open and collaborative workspaces, state-of-the-art technology, and panoramic views of the city.

Work Culture:

Pendo cultivates an energetic, innovative, and customer-focused work culture. The HQ environment encourages collaboration, transparency, and continuous learning, with regular company events and a strong sense of community among employees.

HQ Significance:

The choice of Raleigh as Pendo's HQ highlights the city's status as a rapidly growing technology center, offering access to a rich talent pool from nearby universities and a supportive ecosystem for tech companies.

Values Reflected in HQ: The headquarters' design and atmosphere reflect Pendo's core values, including transparency (open layouts), customer centricity (spaces for collaboration and feedback), and 'maniacal focus on the mission'.

Location:

Pendo maintains a robust global presence with strategically located offices in North America, Europe, and Asia-Pacific, complemented by a distributed workforce. This international footprint enables Pendo to provide localized sales, customer success, technical support, and product expertise to its diverse customer base worldwide, ensuring that organizations globally can leverage Pendo to improve their digital product experiences.

Street Address:

301 Hillsborough St, Suite 1900

City:

Raleigh

State/Province:

North Carolina

Country:

USA

Where Else Does Pendo.io Operate Around the World?

San Francisco, California/USA

Address: Specific address not publicly listed, located in the Financial District.

Drives customer acquisition and expansion in the Western United States, and serves as a center for engaging with the vibrant tech community and talent pool.

London, England/United Kingdom

Address: The Bindery, 51-53 Hatton Garden, London, EC1N 8HN, UK

Spearheads Pendo's growth and market presence across Europe, tailoring strategies to diverse local market needs and ensuring compliance with regional regulations like GDPR.

Tokyo, Japan

Address: PMO Nihonbashi Kayabacho, 12-5, Nihonbashi Kabutocho, Chuo-ku, Tokyo 103-0026, Japan

Drives adoption of Pendo's product experience solutions in Japan and other key Asian markets, adapting to unique business cultures and technological landscapes.

New York City, New York/USA

Address: Specific address not publicly listed, located in a key Manhattan business district.

Strengthens Pendo's presence in the major commercial hub of New York City, facilitating engagement with enterprise clients and partners on the East Coast.

Buying Intent Signals for Pendo.io

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Pendo.io? Meet the Executive Team

As of April 2025, Pendo.io' leadership includes:

Todd Olson - Co-founder & Chief Executive Officer
Erik Troan - Co-founder & Chief Technology Officer
Lauren Berry - Chief Financial Officer
Trisha Price - Chief Product Officer
Ben Carey - Chief Revenue Officer
Kelli Dragovich - Chief People Officer
Jason Massey - Chief Customer Officer
Spencer Hoban - Chief Marketing Officer

Who's Investing in Pendo.io?

Pendo.io has been backed by several prominent investors over the years, including:

Battery Ventures
Spark Capital
Meritech Capital Partners
Sapphire Ventures
General Atlantic
Tiger Global Management
Salesforce Ventures
Thoma Bravo
Bessemer Venture Partners

What Leadership Changes Has Pendo.io Seen Recently?

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Exits1

Over the past 12 months, Pendo has made strategic adjustments to its executive leadership, most notably with the appointment of Lauren Berry as Chief Financial Officer in August 2023, succeeding Jennifer Kcook. This change underscores Pendo's focus on financial stewardship as it continues to scale. No other major C-suite hires or departures were prominently announced during this period.

Departures

Jennifer Kcook, Jennifer Kcook departed from her position as Chief Financial Officer.

New Appointments:

Lauren Berry, Lauren Berry was appointed as the new Chief Financial Officer, taking charge of Pendo's global finance organization.

What Technology (Tech Stack) Is Used byPendo.io?

Discover the tools Pendo.io uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Pendo.io Email Formats and Examples

Pendo.io commonly uses a standard corporate email format. The most prevalent structure appears to be [first_name].[last_name]@pendo.io. Other potential variations could include [first_name]@pendo.io or [first_initial][last_name]@pendo.io, though these are less common.

[first].[last]@pendo.io

Format

john.doe@pendo.io

Example

75%

Success rate

What's the Latest News About Pendo.io?

Pendo Blog • February 27, 2024

Pendo AI is Now Generally Available to Transform Product Discovery and User Guidance

Pendo announced the general availability of Pendo AI, a suite of artificial intelligence capabilities integrated into its platform. These tools are designed to help product teams automate product discovery, personalize in-app experiences, and accelerate product-led growth by leveraging AI-driven insights and recommendations....more

Pendo.io / Business Wire • October 17, 2023

Pendo Report Reveals Strong Correlation Between Product Usage and Company Growth

Pendo released its annual State of Product Leadership report, which analyzed product usage data from numerous companies. The findings indicated a strong positive correlation between higher product adoption and usage rates and faster company revenue growth, underscoring the critical role of product experience in overall business success....more

Pendo.io / PR Newswire • August 1, 2023

Pendo Appoints Lauren Berry as Chief Financial Officer

Pendo announced the appointment of Lauren Berry as its new Chief Financial Officer. Berry brings over 15 years of financial and operational leadership experience in both public and private technology companies, poised to guide Pendo's financial strategy during its next phase of growth....more

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