HQ Function

The Columbia location serves as the company's primary retail showroom, administrative headquarters, and the central hub for its e-commerce order fulfillment and customer service operations.

Notable Features:

The retail space is designed as an inviting boutique showcasing a vast array of fine pens and accessories, allowing customers to experience products firsthand. It often features well-organized displays and dedicated sections for various brands and pen types.

Work Culture:

The work culture at Pen Boutique emphasizes a passion for writing instruments, strong product knowledge, meticulous attention to detail, and a customer-centric approach. Employees are often enthusiasts themselves, contributing to a knowledgeable and helpful environment.

HQ Significance:

As the sole physical retail presence and operational center, the Columbia headquarters is crucial for brand visibility, customer engagement, and the logistical backbone of their national and international sales.

Values Reflected in HQ: The headquarters and store reflect values of quality, craftsmanship, elegance, and a deep appreciation for the art of writing. The organized and well-stocked environment underscores their commitment to providing a comprehensive and high-end shopping experience.

Location:

While Pen Boutique's physical operations are centered in Columbia, Maryland, USA, its global presence is primarily achieved through its robust e-commerce platform. They ship fine writing instruments, inks, and accessories to customers and pen enthusiasts across numerous countries worldwide, supporting a global community of writers and collectors. Customer service and support are also provided to international clients.

Street Address:

5560 Sterrett Place, Suite 101

City:

Columbia

State/Province:

MD

Country:

USA