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Paytm Payments Bank
What Does Paytm Payments Bank Do?
Paytm Payments Bank Limited (PPBL) is an Indian payments bank, headquartered in Noida. It was launched in May 2017 and is a subsidiary of One97 Communications Ltd, which owns the Paytm brand. As a payments bank, PPBL aims to provide accessible digital banking services to a broad customer base in India, focusing on savings accounts, digital payments, FASTag services, and utility bill payments. It operates on a mobile-first strategy, leveraging the extensive Paytm user ecosystem. Recently, the bank has faced significant regulatory actions from the Reserve Bank of India (RBI), impacting its operations and customer onboarding.
Where Is Paytm Payments Bank 's Headquarters?
HQ Function
The headquarters serves as the central hub for strategic decision-making, technology development, product innovation, regulatory compliance, and overall management of Paytm Payments Bank's operations across India.
Notable Features:
The office is likely a modern corporate facility equipped with advanced technology infrastructure to support its digital-first banking operations, data security, and customer service functions. It would be designed to foster collaboration and innovation.
Work Culture:
The work culture is expected to be fast-paced, technology-driven, and focused on innovation in the fintech space. Emphasis is likely placed on agility, customer-centric product development, and navigating a dynamic regulatory environment.
HQ Significance:
The Noida headquarters is crucial for PPBL's operations, being the nerve center for its India-wide digital banking services. Its location in a prominent tech hub allows access to skilled talent and infrastructure.
Values Reflected in HQ: The headquarters likely reflects values such as technological advancement, customer focus, efficiency, and a commitment to digital financial inclusion, albeit recently challenged by regulatory compliance issues.
Location:
Paytm Payments Bank's operations are primarily concentrated within India. As a payments bank licensed by the Reserve Bank of India, its mandate is to serve domestic customers and promote financial inclusion within the country. It does not have international branches or offer retail banking services outside India. Its services are accessible to Indian residents and citizens.
Street Address:
B-121, Sector-5
City:
Noida
State/Province:
Uttar Pradesh
Country:
India
Where Else Does Paytm Payments Bank Operate Around the World?
Bengaluru, Karnataka, India
Address: Primarily co-located or integrated with One97 Communications' larger office facilities in Bengaluru.
Taps into Bengaluru's rich tech talent pool for innovation and manages operational aspects for Southern India, focusing on merchant partnerships and customer support.
Mumbai, Maharashtra, India
Address: Likely operates from within One97 Communications' Mumbai office, leveraging shared resources.
Manages key financial relationships, treasury operations, and strategic alliances in the Western region, critical for banking and payment services.
Buying Intent Signals for Paytm Payments Bank
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Paytm Payments Bank ? Meet the Executive Team
As of April 2025, Paytm Payments Bank ' leadership includes:
Who's Investing in Paytm Payments Bank ?
Paytm Payments Bank has been backed by several prominent investors over the years, including:
What Leadership Changes Has Paytm Payments Bank Seen Recently?
The most notable executive movement at Paytm Payments Bank in the last 12 months has been the resignation of its MD & CEO, Surinder Chawla, effective June 2024. This change occurred amidst significant regulatory scrutiny and business restrictions imposed by the RBI. The bank's board composition has also seen adjustments.
Departures
New Appointments:
What Technology (Tech Stack) Is Used byPaytm Payments Bank ?
Discover the tools Paytm Payments Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Paytm Payments Bank Email Formats and Examples
Paytm Payments Bank likely uses email formats consistent with its parent company, One97 Communications (Paytm). Common corporate email formats usually involve combinations of the employee's first name, last name, or initials.
Common formats include [first].[last]@paytmbank.com or [first_initial][last]@paytmbank.com. For example, firstname.lastname@paytmbank.com.
Format
john.doe@paytmbank.com
Example
70%
Success rate
What's the Latest News About Paytm Payments Bank ?
Reuters / Major Financial News Outlets • April 9, 2024
Paytm Payments Bank CEO Surinder Chawla resigns
Surinder Chawla, the CEO and Managing Director of Paytm Payments Bank, resigned from his position amidst ongoing regulatory challenges faced by the bank. His resignation was effective from the close of business hours on June 26, 2024....more
NPCI / Business Standard • March 14, 2024
Paytm gets NPCI nod to operate as a Third-Party Application Provider (TPAP) for UPI
One97 Communications Ltd (OCL), the parent company of Paytm, received approval from the National Payments Corporation of India (NPCI) to participate in UPI as a Third-Party Application Provider (TPAP) under a multi-bank model. This allowed continuity of UPI services for Paytm app users through partner banks after RBI's restrictions on Paytm Payments Bank....more
Reserve Bank of India (RBI) • January 31, 2024
RBI directs Paytm Payments Bank to cease onboarding of new customers and imposes business restrictions
The Reserve Bank of India (RBI) directed Paytm Payments Bank Ltd (PPBL) to stop onboarding new customers with immediate effect and to cease most of its banking services, including accepting fresh deposits and credit transactions, after February 29, 2024 (later extended to March 15, 2024). This action was due to persistent non-compliances and material supervisory concerns....more
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