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Paytm
What Does Paytm Do?
Paytm (an acronym for "Pay Through Mobile") is India's leading digital payments and financial services company, founded by Vijay Shekhar Sharma in 2010. Headquartered in Noida, Uttar Pradesh, it started as a prepaid mobile and DTH recharge platform and has since expanded into a comprehensive ecosystem. Paytm offers a wide array of services including P2P payments via UPI, mobile recharges, utility bill payments, travel bookings, movie ticketing, in-store payments using QR codes, and online shopping through Paytm Mall. It has also ventured into financial services, providing digital gold, insurance, loans, credit cards, and investment products like stocks and mutual funds through its subsidiaries such as Paytm Money. Paytm aims to bring half a billion unbanked and underserved Indians into the mainstream economy. Recent regulatory actions concerning its associate, Paytm Payments Bank, have led to strategic shifts, including focusing on third-party payment app (TPAP) services with other banking partners.
Where Is Paytm's Headquarters?
HQ Function
Serves as the central hub for strategic decision-making, technology development, product innovation, marketing, and overall corporate operations for Paytm's diverse digital payments and financial services businesses.
Notable Features:
Skymark One is a modern, LEED-certified IGBC Gold rated IT/ITES Park. The office likely features state-of-the-art facilities, collaborative workspaces, employee amenities such as cafeterias and recreational areas, and advanced security systems, reflecting Paytm's stature as a leading technology company.
Work Culture:
The work culture at Paytm's headquarters is generally characterized as fast-paced, innovative, and dynamic. It fosters a high-growth environment focused on agility, customer-centric solutions, and data-driven decision-making. Employees often describe it as challenging yet rewarding, with opportunities for significant impact.
HQ Significance:
The Noida headquarters is crucial as it anchors Paytm's extensive operations across India. It is the nerve center for driving the company's mission to advance digital financial inclusion and innovation in one of the world's fastest-growing digital economies.
Values Reflected in HQ: The choice of a modern, technologically advanced, and sustainable office space like Skymark One reflects Paytm's values of innovation, scalability, employee well-being, collaboration, and future-readiness.
Location:
While Paytm's primary focus and largest market is India, it has had some international ventures. Notably, it operated Paytm Canada for bill payments (services ceased in March 2023) and provided technological support to PayPay, a digital payments joint venture in Japan with SoftBank and Yahoo Japan. The company's core strength lies in its Indian operations, but it has explored leveraging its technology for partnerships and services in other markets. It also facilitates international mobile recharges for Indian numbers for users abroad.
Street Address:
Skymark One, Tower D, Plot No. H-10B, Sector 98
City:
Noida
State/Province:
Uttar Pradesh
Country:
India
Where Else Does Paytm Operate Around the World?
Mumbai, Maharashtra/India
Address: 1st Floor, Indiabulls Finance Centre, Tower 2, Senapati Bapat Marg, Elphinstone Road (W), Mumbai - 400013, India (Representative address, multiple locations may exist)
To strengthen Paytm's presence in Western India, engage with key financial institutions, large enterprises, and corporate clients, and cater to the significant consumer and merchant base in the region.
Bengaluru, Karnataka/India
Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru, Karnataka 560034, India (One of several tech-focused offices)
To tap into Bengaluru's rich tech talent pool, drive cutting-edge technological advancements for Paytm's platform, and support business growth and merchant ecosystem in Southern India.
Kolkata, West Bengal/India
Address: Godrej Waterside, Tower II, Office No. 001, 002 & 003, Ground Floor, Plot No. 5, Block - DP, Sector V, Salt Lake City, Kolkata - 700091, India
To expand Paytm's reach and services in East India, catering to local market needs and driving digital payment adoption in the region.
Buying Intent Signals for Paytm
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Paytm? Meet the Executive Team
As of April 2025, Paytm' leadership includes:
Who's Investing in Paytm?
Paytm has been backed by several prominent investors over the years, including:
What Leadership Changes Has Paytm Seen Recently?
Paytm has experienced several significant executive movements in the past year (mid-2023 to mid-2024), including key resignations and new leadership appointments. These changes come as the company navigates a dynamic market, regulatory updates, and strategic realignments, particularly in its operations, lending, and risk management divisions.
Departures
New Appointments:
What Technology (Tech Stack) Is Used byPaytm?
Discover the tools Paytm uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Paytm Email Formats and Examples
Paytm, like most large corporations, primarily uses email formats based on employee names for professional communication. The most common structures include combinations of first name, last name, and initials. For general inquiries, specific departmental email addresses (e.g., support@paytm.com, press@paytm.com) are provided on their website.
Common formats include `firstname.lastname@paytm.com` or `firstinitiallastname@paytm.com`. For example, `john.doe@paytm.com` or `jdoe@paytm.com`.
Format
vijay.sharma@paytm.com (Illustrative example based on common format for the CEO)
Example
70%
Success rate
What's the Latest News About Paytm?
Reuters • May 22, 2024
Paytm Q4 Results: Revenue Declines, Loss Widens Post RBI Action on Payments Bank
Paytm's parent company, One97 Communications, reported a 2.9% fall in fourth-quarter revenue and a widened net loss. This performance was significantly impacted by the Reserve Bank of India's directive in January against its associate, Paytm Payments Bank, which halted many of its operations....more
The Economic Times • May 7, 2024
Paytm Trims Workforce, Offers Outplacement Support Amid Restructuring
Paytm has undertaken a workforce reduction as part of its ongoing restructuring efforts, particularly after the RBI's restrictions on Paytm Payments Bank. The company is providing outplacement support to affected employees and focusing on AI-driven efficiencies....more
The Hindu BusinessLine • April 16, 2024
Paytm Gets NPCI Nod to Start User Migration to New PSP Bank Handles
Paytm received approval from the National Payments Corporation of India (NPCI) to operate as a Third-Party Application Provider (TPAP). This allows Paytm users to continue using UPI services by linking their accounts with partnered banks (Axis Bank, HDFC Bank, SBI, Yes Bank), ensuring service continuity after the restrictions on Paytm Payments Bank....more
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