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Payrailz, now a part of Jack Henry & Associates, is a digital payments company specializing in providing advanced payment solutions and experiences to banks and credit unions. Their platform leverages AI and machine learning to offer 'smart' payment services, including P2P payments, A2A transfers, bill pay, and business payments. The goal is to help financial institutions better compete with emerging fintech challengers by offering a more intuitive, proactive, and engaging digital payment experience for their customers and members. Payrailz focuses on creating a comprehensive payment ecosystem that simplifies money movement and enhances user engagement.
The Glastonbury headquarters serves as the main hub for Payrailz's operations, including product development, engineering, sales, marketing, and corporate leadership.
The office is likely a modern commercial space designed to foster collaboration and innovation, typical of a technology-focused company. Specific architectural highlights are not widely publicized, but it would feature amenities conducive to a tech workforce.
Payrailz promotes a work culture centered on innovation, collaboration, and agility, often associated with fintech startups. There's a strong emphasis on developing cutting-edge technology and providing exceptional service to financial institution clients. Post-acquisition by Jack Henry, the culture may also reflect Jack Henry's established values of customer focus and integrity.
This location is significant as the birthplace of Payrailz's innovative payment platform and continues to be a key center for the development and advancement of their digital payment solutions within the Jack Henry ecosystem.
Payrailz primarily focuses its operations and client base within the United States, serving U.S. banks and credit unions. While its technology could theoretically be adapted for international markets, its core business and support functions are U.S.-centric. Global reach might be facilitated through its parent company, Jack Henry & Associates, which has a broader, though still predominantly U.S.-focused, presence.
180 Glastonbury Blvd, Suite 102
Glastonbury
CT
USA
Address: N/A (Primarily remote workforce supporting HQ)
To tap into a wider talent pool and provide localized support and presence where needed, without maintaining numerous physical branch offices. This model allows for flexibility and scalability in serving financial institutions across different regions.
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As of April 2025, Payrailz' leadership includes:
Payrailz has been backed by several prominent investors over the years, including:
Following the acquisition by Jack Henry & Associates in October 2022, the distinct Payrailz executive team has largely been integrated into Jack Henry's structure. Major standalone Payrailz executive announcements are less frequent. Most leadership changes would be announced as part of Jack Henry's broader organizational updates.
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Common email formats for Payrailz, especially pre-acquisition or for individuals still identified strongly with the Payrailz brand within Jack Henry, likely follow standard corporate patterns. The most common would be [first_initial][last]@[domain] or [first].[last]@[domain].
f[last]@payrailz.com or [first].[last]@payrailz.com. Post-acquisition, emails may transition to Jack Henry's domain (@jackhenry.com).
Format
fduggan@payrailz.com (example based on common format for Fran Duggan)
Example
70%
Success rate
Business Wire • October 2, 2023
Jack Henry announced the launch of Payrailz Fraud Monitor, a new AI-based feature integrated into the Payrailz Digital Payments Platform. This tool helps financial institutions detect and prevent payment fraud in real-time across various payment types, including P2P, A2A, and bill payments....more
CUInsight • March 7, 2023
Jack Henry announced enhancements to its Payrailz digital payments platform, including an upgraded bill pay solution. The new features aim to provide a more intuitive and comprehensive bill management experience for users of banks and credit unions utilizing the Payrailz platform....more
Jack Henry & Associates • October 3, 2022
Jack Henry & Associates, Inc. announced the successful completion of its acquisition of Payrailz. This strategic acquisition is aimed at enhancing Jack Henry's digital payment capabilities and expanding its offerings to financial institutions....more
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