What Does Paymentus Do?

Total employees891
HeadquartersRedmond
Founded2004

Paymentus (NYSE: PAY) is a leading provider of cloud-based bill payment technology and solutions. They deliver a modern, integrated platform that enables billers to provide their customers with a simple, intuitive, and secure way to view and pay their bills across multiple channels and payment types. Paymentus serves a wide range of industries, including utilities, government, financial services, insurance, and healthcare.

Where Is Paymentus's Headquarters?

HQ Function

The Redmond headquarters serves as the primary center for corporate leadership, strategic decision-making, product development, engineering, marketing, and core administrative operations.

Notable Features:

Modern office facilities located in a contemporary business park, designed to foster collaboration and innovation. Specific architectural details are not widely publicized, but it's typical for tech companies in this area to have spaces optimized for agile development and teamwork.

Work Culture:

Paymentus fosters a work culture centered on innovation in financial technology, customer success, and collaboration. Employees are encouraged to be proactive and contribute to a fast-paced environment, driven by the mission to simplify bill payments and enhance user experience.

HQ Significance:

Its Redmond location places Paymentus within a vibrant technology ecosystem, providing access to a rich talent pool, industry partnerships, and a culture of innovation essential for a fintech leader.

Values Reflected in HQ: The choice of a modern facility in a prominent tech hub like Redmond reflects Paymentus's commitment to innovation, technological excellence, and attracting top talent. The office environment likely supports collaboration, agility, and forward-thinking, aligning with their core business values.

Location:

Paymentus primarily operates and serves clients across North America (United States and Canada), with significant technology, development, and operational support centers in these regions as well as in India. Their cloud-based platform is designed to support billers and payers globally, enabling them to cater to a diverse international client base across numerous industries.

Street Address:

18000 West Union Hills Drive, Suite B300

City:

Redmond

State/Province:

Washington

Country:

USA

Where Else Does Paymentus Operate Around the World?

Charlotte, North Carolina, USA

Address: 1213 W Morehead St, Suite 300, Charlotte, NC 28208

Supports East Coast operations and provides key service delivery functions for clients across various sectors including utilities, government, and financial services.

Toronto, Ontario, Canada

Address: 25 York Street, Suite 1100, Toronto, ON M5J 2V5

Serves as the primary base for Canadian market expansion, product localization, and support for Canadian billers and their customers.

Bengaluru, Karnataka, India

Address: Bengaluru, India (Specific office details may vary)

Contributes significantly to global product development, research and development, and provides operational support, enhancing Paymentus's capacity for innovation and worldwide service delivery.

Buying Intent Signals for Paymentus

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Paymentus? Meet the Executive Team

As of April 2025, Paymentus' leadership includes:

Dushyant Sharma - Founder, Chairman, President and Chief Executive Officer
Matt Parson - Chief Financial Officer
Sanjay S. Kalra - Chief Information Officer & Chief Information Security Officer
Nicole Eagan - Chief Strategy & AI Officer
Todd Sayre - Chief Sales Officer
Gustavo Ladeira - Chief Product Officer

Who's Investing in Paymentus?

Paymentus has been backed by several prominent investors over the years, including:

Accel-KKR (Pre-IPO)
The Vanguard Group
BlackRock
Fidelity Management & Research Company (FMR Co.)
Other major institutional investors

What Leadership Changes Has Paymentus Seen Recently?

Hire1
Exits0

In the past 12 months (from mid-2023 to mid-2024), Paymentus strategically enhanced its leadership with the notable appointment of Nicole Eagan as Chief Strategy & AI Officer in November 2023. This highlights the company's focus on innovation and artificial intelligence. No other major C-suite departures or hires were prominently announced during this specific period, suggesting leadership stability.

New Appointments:

Nicole Eagan, Nicole Eagan joined Paymentus as the new Chief Strategy & AI Officer, bringing extensive experience in technology strategy and AI.

What Technology (Tech Stack) Is Used byPaymentus?

Discover the tools Paymentus uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Paymentus Email Formats and Examples

Paymentus likely utilizes standard corporate email address formats. A common pattern observed for companies of its structure is the [first_initial][last_name]@[company_domain].com format. Variations might exist, but this is a frequently used convention.

[first_initial][last]@paymentus.com

Format

jdoe@paymentus.com

Example

90%

Success rate

What's the Latest News About Paymentus?

ir.paymentus.comMay 8, 2024

Paymentus Reports First Quarter 2024 Financial Results

Paymentus announced its financial results for the first quarter of 2024, highlighting continued growth in transaction volumes, revenue, and positive business momentum. The company discussed its performance and strategic priorities....more

ir.paymentus.comFebruary 7, 2024

Paymentus Reports Fourth Quarter and Full Year 2023 Financial Results

Paymentus released its financial results for the fourth quarter and full fiscal year 2023, detailing revenue growth, expansion of its client base, and an increase in processed transactions. The report also provided an outlook for 2024....more

ir.paymentus.comNovember 28, 2023

Paymentus Appoints Nicole Eagan as Chief Strategy & AI Officer

Paymentus announced the appointment of Nicole Eagan to the newly created role of Chief Strategy & AI Officer. She is tasked with leading strategic initiatives and integrating artificial intelligence to enhance the company's innovative payment solutions....more

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