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Payless
What Does Payless Do?
Payless ShoeSource is an American and international discount footwear retailer. Originally founded in 1956, the company historically operated thousands of stores globally. After facing financial difficulties and filing for bankruptcy, Payless has re-emerged with a new strategic focus, including a robust e-commerce platform (Payless.com) and a plan for new physical store openings in North America, alongside its existing international franchise operations in over 30 countries. The brand remains committed to providing affordable, quality footwear options for the entire family.
Where Is Payless's Headquarters?
HQ Function
Oversees global strategy, e-commerce operations (Payless.com), brand management, marketing, merchandising, and supports North American retail expansion and international franchise operations.
Notable Features:
Modern office facilities geared towards supporting an agile and revitalized global team. Specific architectural details are not widely publicized.
Work Culture:
A dynamic and entrepreneurial environment, focused on rebuilding the iconic brand, embracing digital transformation, innovating in retail, and fostering growth in a competitive market. Emphasis on value, accessibility, and customer satisfaction.
HQ Significance:
Represents a fresh start for the brand, strategically located in a vibrant international business hub (Miami) to manage its North American comeback and expansive global franchise network.
Values Reflected in HQ: Reflects a commitment to a new, agile operational model, a digital-first mindset, and a renewed focus on delivering value and accessibility to customers worldwide.
Location:
Payless ShoeSource maintains a significant global footprint, primarily through its U.S. e-commerce platform (Payless.com) and an extensive network of international franchise stores spanning over 30 countries. Key regions of operation include Latin America, the Caribbean, Southeast Asia, India, and the Middle East. The company supports these global operations with centralized merchandising, marketing, brand guidance, and supply chain management, adapting its affordable footwear offerings to diverse international markets and consumer preferences.
Street Address:
8950 NW 27th St
City:
Doral
State/Province:
Florida
Country:
USA
Where Else Does Payless Operate Around the World?
San José, Costa Rica
Address: Specific street address for the San José office is not widely publicized; operations are centered in the San José metropolitan area.
To oversee and support the brand's strong presence and continued growth in the Latin American and Caribbean markets, which include a large number of franchised stores and a significant, loyal customer base.
Buying Intent Signals for Payless
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Payless? Meet the Executive Team
As of April 2025, Payless' leadership includes:
Who's Investing in Payless?
Payless has been backed by several prominent investors over the years, including:
What Leadership Changes Has Payless Seen Recently?
Public information regarding specific high-level executive hires or exits at Payless ShoeSource in the last 12 months is limited. The core leadership team, headed by CEO Jared Margolis, was largely established around the 2020 acquisition and relaunch of the company.
What Technology (Tech Stack) Is Used byPayless?
Discover the tools Payless uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Payless Email Formats and Examples
While Payless ShoeSource does not publicly disclose its official email format, common corporate email structures often utilize patterns like first initial followed by last name, or first name separated from last name by a dot, at their company domain.
Common formats include [first_initial][last_name]@payless.com or [first_name].[last_name]@payless.com
Format
jdoe@payless.com
Example
70%
Success rate
What's the Latest News About Payless?
Retail Dive • February 15, 2023
Payless ShoeSource Plots Continued North American Store Expansion
Payless ShoeSource is actively pursuing its strategic regrowth in the North American market, with ongoing plans to open new physical retail locations. This expansion aims to re-establish its brick-and-mortar presence, bringing affordable footwear back to communities and complementing its robust e-commerce platform and international franchise network....more
Footwear News • August 18, 2020
Payless ShoeSource Is Back: The Retailer Is Relaunching With a New E-Commerce Site and Plans for Brick-and-Mortar Stores
Payless ShoeSource announced its official return to the U.S. market, debuting a new e-commerce website and outlining plans to open 300 to 500 freestanding stores across North America over the next five years. The relaunch is led by a new management team under Payless Worldwide....more
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