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PatientPay provides a cloud-based patient payment platform that helps healthcare providers improve their revenue cycle management by simplifying the patient billing and payment process. Their platform focuses on personalized communication, automated payment plans, and a user-friendly interface, ultimately leading to increased patient satisfaction and faster payments.
Serves as the central hub for corporate operations, including executive leadership, sales, marketing, product development, and customer support.
Located in a modern high-rise office building in the heart of Charlotte's Uptown business district, offering collaborative workspaces and stunning city views.
The headquarters fosters a collaborative and innovative work environment focused on customer satisfaction and technological advancement. Employees enjoy a modern office space with opportunities for professional development and growth.
The Charlotte headquarters is significant as it anchors PatientPay's presence in the Southeast and provides access to a talented workforce and a vibrant business ecosystem.
While primarily focused on the US market, PatientPay's platform is designed to be scalable and adaptable to international healthcare systems. They support global functions through their US-based teams, including customer support, product development, and security compliance.
400 S Tryon St #1275
Charlotte
NC
USA
Address: Information Not Available
Serves as a regional hub for PatientPay's operations in the Midwest, providing localized support and expertise to healthcare providers in the area.
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As of April 2025, PatientPay' leadership includes:
PatientPay has been backed by several prominent investors over the years, including:
PatientPay has seen minimal executive changes in the last 12 months, indicating stability in leadership.
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PatientPay's email format typically follows the pattern of the first initial followed by the last name, using the patientpay.com domain.
[first_initial][last]@patientpay.com
Format
jdoe@patientpay.com
Example
75%
Success rate
FinLedger • October 19, 2023
PatientPay acquired Simplee Health, to expand patient engagement solutions....more
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