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Passport Labs, Inc. is a transportation software and payments company dedicated to simplifying mobility for cities, universities, and private operators. Their comprehensive platform offers solutions for mobile parking payments, digital permitting, parking enforcement, transit ticketing, and micro-mobility management. By streamlining how people interact with transportation infrastructure, Passport aims to create more livable, equitable, and sustainable urban environments.
Serves as the primary center for executive leadership, product development, engineering, sales, marketing, and corporate operations, driving the company's innovation in mobility solutions.
Located in a modern office tower in Uptown Charlotte, the headquarters is designed to foster collaboration and innovation, featuring open workspaces and amenities typical of a leading technology firm.
Passport Labs fosters a dynamic, collaborative, and innovative work culture. Employees are encouraged to tackle complex urban mobility challenges, with a strong emphasis on continuous learning, customer-centricity, and teamwork.
The Charlotte headquarters is strategically important, situated in a rapidly growing tech hub. This location provides access to a rich talent pool and facilitates partnerships within the broader smart city ecosystem.
Passport Labs primarily serves clients across North America, including numerous cities, universities, and private operators in the United States and Canada. Their platform and services are tailored to the North American transportation landscape. While direct physical offices outside the US HQ are minimal and operations are largely NA-focused, their technology supports international visitors using these systems, and their distributed workforce includes talent across the continent. Functions supported globally include remote software development, customer support for North American clients, and sales operations targeting the North American market.
128 S Tryon St, Suite 2200
Charlotte
North Carolina
USA
Address: Primarily Remote Operations
This distributed model allows Passport to attract top talent from diverse geographical locations, enhance regional client support, and maintain operational agility across the US and Canada.
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As of April 2025, Passport' leadership includes:
Passport has been backed by several prominent investors over the years, including:
Passport Labs has made significant enhancements to its leadership team over the past 12-18 months, including the appointment of a new CEO, COO, CFO, and CTO, alongside the promotion of its President. These strategic leadership changes are aimed at driving the company's next phase of growth and innovation in the urban mobility sector.
Discover the tools Passport uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Passport Labs commonly utilizes email formats such as [first].[last]@gopassport.com or [first_initial][last]@gopassport.com. These are standard conventions in many tech companies.
[first].[last]@gopassport.com
Format
jane.doe@gopassport.com
Example
85%
Success rate
PaymentsJournal • May 7, 2024
Passport Labs has partnered with Parkopedia, a leading connected vehicle services provider, to integrate its mobility software and payments platform with in-car infotainment systems. This collaboration aims to allow drivers in North America to find, reserve, and pay for parking seamlessly and securely directly from their vehicles....more
PR Newswire • January 24, 2024
Passport Labs announced the promotion of Khurram Pakravan to the role of President. In his expanded capacity, Pakravan will spearhead the company's go-to-market strategies, client services, and operational excellence, driving growth and customer success....more
PR Newswire • October 11, 2023
Passport Labs announced the appointment of Devin K. Hughes as its new Chief Operating Officer (COO). Hughes brings extensive experience in scaling operations and will focus on enhancing Passport's operational capabilities and customer delivery....more
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