What Does Parker Software Do?

Total employees21
HeadquartersStafford
Founded2003

Parker Software is a UK-based technology company specializing in business process automation and customer communication solutions. Their flagship product, WhosOn, is a leading live chat software used by businesses globally to engage with website visitors in real-time, provide support, and drive sales. Beyond live chat, Parker Software offers a suite of tools for sentiment analysis, workflow automation, and knowledge base management. Their solutions aim to help organizations improve efficiency, boost customer satisfaction, and make data-driven decisions. The company focuses on providing robust, scalable, and integrable software for various industries.

Where Is Parker Software's Headquarters?

HQ Function

The UK headquarters serves as the central hub for research and development, product management, global sales and marketing direction, customer support operations, and corporate administration.

Notable Features:

Located in a dedicated Technology Park, suggesting a modern office environment designed to foster innovation and collaboration among tech-focused businesses. Access to shared park amenities may also be a feature.

Work Culture:

The work culture at Parker Software's HQ likely emphasizes innovation, customer-centricity, and teamwork. As a software company, it probably encourages a dynamic and agile environment with a focus on technological advancement and problem-solving.

HQ Significance:

The headquarters is crucial for driving the company's product vision, technological innovation, and coordinating its international operations, including support for its North American presence.

Values Reflected in HQ: The location in a technology park reflects a commitment to innovation, collaboration, and technological excellence. It underscores their identity as a forward-thinking software provider.

Location:

Parker Software supports a global client base primarily through its UK headquarters and its North American office in Austin, Texas. These key locations enable them to provide sales, customer support, and technical assistance for their suite of business automation and live chat solutions to organizations in numerous countries across different time zones. Their software, particularly WhosOn, is utilized by companies worldwide.

Street Address:

Technology House, Staffordshire Technology Park, Beaconside

City:

Stafford

State/Province:

Staffordshire

Country:

United Kingdom

Where Else Does Parker Software Operate Around the World?

Austin, Texas/USA

Address: Parker Software Inc., 111 Congress Avenue, Suite 400, Austin, TX 78701, USA

To expand Parker Software's market presence in North America, provide localized support, and build strategic partnerships within the region's dynamic tech ecosystem.

Buying Intent Signals for Parker Software

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Parker Software? Meet the Executive Team

As of April 2025, Parker Software' leadership includes:

Stephen Parker - Founder & CEO
Howard Williams - Technical Director
Richard Farr - Commercial Director

Who's Investing in Parker Software?

Parker Software has been backed by several prominent investors over the years, including:

Parker Software appears to be a privately held company. Public information on specific external equity investors is not readily available, suggesting it may be bootstrapped or funded by private individuals/angel investors not publicly disclosed.

What Leadership Changes Has Parker Software Seen Recently?

Hire0
Exits0

Based on publicly available information, there have been no major announced executive hires or departures at Parker Software in the last 12 months. The leadership team appears stable.

What Technology (Tech Stack) Is Used byParker Software?

Discover the tools Parker Software uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Parker Software Email Formats and Examples

Parker Software likely uses a standard corporate email format. The most common patterns for technology companies include [first].[last]@parkersoftware.com or [first_initial][last]@parkersoftware.com.

[first].[last]@parkersoftware.com

Format

stephen.parker@parkersoftware.com

Example

80%

Success rate

What's the Latest News About Parker Software?

Parker Software Blog • July 5, 2023

Parker Software Achieves Cyber Essentials Plus Certification

Parker Software announced that it has successfully obtained the Cyber Essentials Plus certification, a UK government-backed scheme. This achievement demonstrates the company's commitment to cybersecurity and protecting against common cyber threats, ensuring a secure environment for its data and customer information....more

Parker Software Blog • February 1, 2023

Parker Software Addresses Live Chat Security Concerns

In a detailed blog post, Parker Software discussed the security features inherent in live chat software like WhosOn, highlighting encryption, data handling policies, and compliance measures. This addresses common user concerns and reinforces their commitment to providing secure communication tools....more

G2 Crowd • September 20, 2023

WhosOn by Parker Software Consistently Rated High for Live Chat Solutions

WhosOn, Parker Software's flagship live chat product, continues to receive positive reviews and high ratings on platforms like G2 Crowd. Users praise its comprehensive feature set, ease of use, and effective customer support, highlighting its value for businesses looking to improve online customer engagement....more

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