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Parker Software is a UK-based technology company specializing in business process automation and customer communication solutions. Their flagship product, WhosOn, is a leading live chat software used by businesses globally to engage with website visitors in real-time, provide support, and drive sales. Beyond live chat, Parker Software offers a suite of tools for sentiment analysis, workflow automation, and knowledge base management. Their solutions aim to help organizations improve efficiency, boost customer satisfaction, and make data-driven decisions. The company focuses on providing robust, scalable, and integrable software for various industries.
The UK headquarters serves as the central hub for research and development, product management, global sales and marketing direction, customer support operations, and corporate administration.
Located in a dedicated Technology Park, suggesting a modern office environment designed to foster innovation and collaboration among tech-focused businesses. Access to shared park amenities may also be a feature.
The work culture at Parker Software's HQ likely emphasizes innovation, customer-centricity, and teamwork. As a software company, it probably encourages a dynamic and agile environment with a focus on technological advancement and problem-solving.
The headquarters is crucial for driving the company's product vision, technological innovation, and coordinating its international operations, including support for its North American presence.
Parker Software supports a global client base primarily through its UK headquarters and its North American office in Austin, Texas. These key locations enable them to provide sales, customer support, and technical assistance for their suite of business automation and live chat solutions to organizations in numerous countries across different time zones. Their software, particularly WhosOn, is utilized by companies worldwide.
Technology House, Staffordshire Technology Park, Beaconside
Stafford
Staffordshire
United Kingdom
Address: Parker Software Inc., 111 Congress Avenue, Suite 400, Austin, TX 78701, USA
To expand Parker Software's market presence in North America, provide localized support, and build strategic partnerships within the region's dynamic tech ecosystem.
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As of April 2025, Parker Software' leadership includes:
Parker Software has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major announced executive hires or departures at Parker Software in the last 12 months. The leadership team appears stable.
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Parker Software likely uses a standard corporate email format. The most common patterns for technology companies include [first].[last]@parkersoftware.com or [first_initial][last]@parkersoftware.com.
[first].[last]@parkersoftware.com
Format
stephen.parker@parkersoftware.com
Example
80%
Success rate
Parker Software Blog • July 5, 2023
Parker Software announced that it has successfully obtained the Cyber Essentials Plus certification, a UK government-backed scheme. This achievement demonstrates the company's commitment to cybersecurity and protecting against common cyber threats, ensuring a secure environment for its data and customer information....more
Parker Software Blog • February 1, 2023
In a detailed blog post, Parker Software discussed the security features inherent in live chat software like WhosOn, highlighting encryption, data handling policies, and compliance measures. This addresses common user concerns and reinforces their commitment to providing secure communication tools....more
G2 Crowd • September 20, 2023
WhosOn, Parker Software's flagship live chat product, continues to receive positive reviews and high ratings on platforms like G2 Crowd. Users praise its comprehensive feature set, ease of use, and effective customer support, highlighting its value for businesses looking to improve online customer engagement....more
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