What Does parcelLab Do?

Total employees169
HeadquartersMünchen
Founded2014

parcelLab is a leading post-purchase customer experience platform that helps e-commerce brands transform their operations into customer-centric experiences. By offering end-to-end visibility into the shipping process, personalized communication, and proactive issue resolution, parcelLab empowers businesses to enhance customer satisfaction, reduce operational costs, and drive revenue growth. They provide a centralized platform that integrates with various logistics providers and e-commerce systems, enabling seamless management of the post-purchase journey.

Where Is parcelLab's Headquarters?

parcelLab officeparcelLab officeparcelLab officeparcelLab office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for all company operations, including sales, marketing, product development, and customer support.

Notable Features:

The Munich headquarters likely features modern office spaces designed to foster collaboration and innovation, reflecting the company's focus on technology and customer experience.

Work Culture:

parcelLab promotes a collaborative and innovative work environment, emphasizing teamwork, open communication, and continuous learning. They likely foster a culture of customer-centricity and empower employees to make a positive impact on the post-purchase experience.

HQ Significance:

The Munich headquarters is strategically located in a key European market, providing access to a skilled talent pool and proximity to major e-commerce players. It represents parcelLab's commitment to serving the European market and driving innovation in the post-purchase space.

Values Reflected in HQ: Innovation, customer-centricity, and collaboration are likely values reflected in the design and functionality of the headquarters.

Location:

parcelLab supports e-commerce businesses globally by providing a platform to track shipments, personalize customer communications, manage returns, and resolve delivery-related issues. They integrate with hundreds of carriers worldwide, enabling businesses to offer a consistent and branded post-purchase experience across different regions.

Street Address:

Thierschstraße 17

City:

München

State/Province:

Bayern

Country:

Germany

Where Else Does parcelLab Operate Around the World?

London, England

Address: Specific address unavailable, located in central London.

Serves as a strategic hub for serving the UK and other English-speaking markets, facilitating partnerships and providing localized support.

Paris, France

Address: Specific address unavailable, located in central Paris.

Serves as a strategic hub for serving the French-speaking markets, facilitating partnerships and providing localized support.

Buying Intent Signals for parcelLab

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading parcelLab? Meet the Executive Team

As of April 2025, parcelLab' leadership includes:

Tobias Buxhoidt - Co-Founder & CEO
Julian Krings - Co-Founder & CTO
Anton Eder - Co-Founder & COO

Who's Investing in parcelLab?

parcelLab has been backed by several prominent investors over the years, including:

Insight Partners
Endurance Capital Partners
Coparion
Bayern Kapital

What Leadership Changes Has parcelLab Seen Recently?

Hire0
Exits0

Based on available information, there are no major executive hires or exits publicly announced within the last 12 months. This may indicate stability within the executive leadership team.

What Technology (Tech Stack) Is Used byparcelLab?

Discover the tools parcelLab uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

parcelLab Email Formats and Examples

The most common email format used by parcelLab appears to be the standard first name.last name@parcellab.com. There can be other variations too.

[first].[last]@parcellab.com

Format

john.doe@parcellab.com

Example

90%

Success rate

What's the Latest News About parcelLab?

Tech Funding News • October 18, 2022

European post-purchase experience platform parcelLab lands €112M

parcelLab has raised €112M in Series C funding led by Insight Partners. The funding will be used to expand into new markets and further develop its post-purchase experience platform....more

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