HQ Function

Serves as the central operational hub for all casino, hotel, spa, dining, entertainment, marketing, and administrative functions of the resort.

Notable Features:

The resort complex itself is the notable feature, including its AAA Four-Diamond hotel, expansive casino floor, luxurious spa, multiple swimming pools with cabanas, diverse restaurants, and the Starlight Theater outdoor concert venue. The architecture often incorporates elements reflecting the culture of the Pala Band of Mission Indians.

Work Culture:

The work culture emphasizes guest service and hospitality, with a focus on creating a positive and entertaining experience. As a tribal enterprise, there's a strong connection to the community and a commitment to employee well-being, offering diverse roles from gaming operations to hotel management and culinary arts.

HQ Significance:

The headquarters is significant as it's the sole location of this major entertainment and hospitality enterprise, which is a key economic driver for the Pala Band of Mission Indians and the North San Diego County region, providing significant employment and attracting tourism.

Values Reflected in HQ: The headquarters and resort operations reflect values of hospitality, entertainment excellence, community commitment (as a tribal enterprise), guest satisfaction, and cultural pride.

Location:

Pala Casino Spa and Resort operates as a single, large-scale destination in Southern California. While its physical presence is localized, it attracts visitors from across the United States and internationally through its marketing efforts, online booking platforms, and reputation as a premier resort. It does not maintain physical offices or operational branches outside of its Pala, CA location.

Street Address:

11154 CA-76

City:

Pala

State/Province:

CA

Country:

USA