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PagerDuty's Overview

Total employees1346
HeadquartersSan Francisco
Founded2009

PagerDuty, Inc. (NYSE: PD) is a leader in digital operations management. Its SaaS platform empowers organizations to manage urgent, mission-critical work by collecting signals from virtually any software-enabled system, interpreting them using machine learning, and orchestrating the right response teams and actions to resolve incidents quickly. PagerDuty helps businesses improve operational reliability, accelerate digital transformation, prevent revenue loss, and enhance customer experiences by moving beyond reactive incident response to proactive, preventative operations.

Where is PagerDuty's Headquarters?

PagerDuty officePagerDuty officePagerDuty officePagerDuty office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary center for executive leadership, strategic decision-making, core product development, engineering, marketing, sales leadership, finance, and administrative functions.

Notable Features:

Located in a modern, multi-tenant office building known for housing tech companies. The space features open-plan work areas, collaboration zones, and amenities typical of contemporary tech offices.

Work Culture:

Characterized by a fast-paced, innovative, and collaborative tech environment. PagerDuty emphasizes its values (Customer Obsessed, Run Together, Champion the Mission, Ack + Own, Bring Your Self) and focuses on operational excellence, customer success, and employee growth.

HQ Significance:

The San Francisco headquarters is strategically important for its proximity to talent, venture capital, partners, and a significant customer base within the technology sector. It anchors PagerDuty's global operations.

Values Reflected in HQ: The headquarters' location in a key tech ecosystem reflects PagerDuty's commitment to innovation and talent. The workspace design typically emphasizes collaboration and transparency, aligning with the 'Run Together' value.

Location:

PagerDuty maintains a significant global presence with major office hubs in North America (San Francisco, Toronto, Atlanta), Europe (London, Lisbon), and Asia-Pacific (Sydney). These strategic locations enable PagerDuty to serve its worldwide customer base effectively, providing localized sales, 24/7 customer support, regional marketing, and distributed engineering and product development capabilities to ensure continuous innovation and operational resilience.

Street Address:

600 Townsend St, Suite 200

City:

San Francisco

State/Province:

CA

Country:

USA

PagerDuty's Global Presence

London, UK

Address: PagerDuty UK Ltd, The Relay Building, 114 Whitechapel High St, London E1 7PT, UK

Supports PagerDuty's growing customer base and channel partnerships across the EMEA region, providing localized engagement and support.

Toronto, ON, Canada

Address: 171 John St, 3rd Floor, Toronto, ON M5T 1X3, Canada

Leverages Toronto's strong technology talent pool for research and development; supports North American customers and operations.

Atlanta, GA, USA

Address: 7000 Central Pkwy NE Ste 1100, Atlanta, GA 30328, USA

Provides operational coverage and customer engagement for the US East Coast and Southeast regions, enhancing national reach and resilience.

Sydney, NSW, Australia

Address: Level 12, 1 Pacific Highway, North Sydney NSW 2060, Australia

Serves as the primary base for engaging with customers and partners across the diverse Asia-Pacific market.

Lisbon, Portugal

Address: Avenida da Liberdade 110, 1250-096 Lisboa, Portugal (Approximate area, specific suite may vary)

Expands PagerDuty's European presence, tapping into Portugal's tech talent and supporting regional operations alongside the London office.

Buying Intent Signals for PagerDuty

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of PagerDuty

As of April 2025, PagerDuty' leadership includes:

Jennifer Tejada - Chairperson and Chief Executive Officer
Howard Wilson - Chief Financial Officer
Tim Armandpour - Chief Technology Officer
Dave Justice - Chief Revenue Officer
Sean Scott - Chief Product Officer
Katherine Post - Chief People Officer
Shelley Webb - Chief Legal Officer & Corporate Secretary

Investors of PagerDuty

PagerDuty has been backed by several prominent investors over the years, including:

Accel
Andreessen Horowitz
Bessemer Venture Partners
Harrison Metal
Wellington Management
T. Rowe Price
Benchmark

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits1

Over the past year (approx. mid-2023 to mid-2024), PagerDuty strengthened its executive team with key appointments, including a new Chief Product Officer (Sean Scott), Chief People Officer (Katherine Post), and Chief Legal Officer (Shelley Webb). This period also saw the departure of the previous Chief People Officer (Joe Militello).

Departures

Joe Militello, Joe Militello departed from his role as Chief People Officer.

New Appointments:

Shelley Webb, Shelley Webb appointed as Chief Legal Officer & Corporate Secretary.
Sean Scott, Sean Scott appointed as Chief Product Officer to lead product strategy and development.
Katherine Post, Katherine Post appointed as Chief People Officer, succeeding Joe Militello.

Technology (Tech Stack) used by PagerDuty

Discover the tools PagerDuty uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

PagerDuty Email Formats and Examples

PagerDuty primarily utilizes the email format combining the employee's first initial followed by their last name. Other formats might exist but are less common.

[first_initial][last]@pagerduty.com

Format

jdoe@pagerduty.com

Example

85%

Success rate

News and media

Business WireMarch 6, 2024

PagerDuty Reports Fourth Quarter and Fiscal Year 2024 Financial Results

PagerDuty announced financial results for its fourth quarter and full fiscal year ending January 31, 2024. The company highlighted revenue growth, exceeding $111 million in Q4 revenue, and provided updates on customer metrics and outlook for the upcoming fiscal year....more

PagerDuty BlogFebruary 28, 2024

PagerDuty Introduces Jeli.ai Calm, Expands Event Intelligence and Automation Capabilities

PagerDuty announced the integration of Jeli.ai technology, introducing Jeli.ai Calm alongside expanded Event Intelligence and Automation features. These AI-driven enhancements aim to reduce noise, automate incident response, and improve learning from incidents....more

Business WireNovember 14, 2023

PagerDuty Appoints Sean Scott as Chief Product Officer

PagerDuty announced the appointment of Sean Scott as its new Chief Product Officer. Scott brings extensive experience from roles at Amazon and other tech companies to lead PagerDuty's product vision and strategy....more

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