PagerDuty, Inc. is an American cloud computing company specializing in a SaaS incident response platform for IT departments. It helps organizations identify issues and opportunities in real-time, enabling them to proactively manage their digital operations. PagerDuty's platform collects signals from virtually any software-enabled system or device, correlates and interprets them to identify incidents, and engages the right people to resolve them quickly. This empowers teams to prevent and resolve business-impacting incidents, ensuring excellent customer experiences and operational efficiency. From developers and SREs to customer support and security teams, PagerDuty is crucial for maintaining uptime and performance in today's always-on digital world.
Serves as the global corporate headquarters, housing executive leadership, core engineering, product development, marketing, sales leadership, and administrative functions.
Modern office space located in the SoMa (South of Market) district, a hub for tech companies. Designed to foster collaboration and innovation, likely featuring open-plan layouts, various meeting spaces, and employee amenities typical of a leading tech firm.
PagerDuty's HQ fosters a dynamic and collaborative work environment. The culture emphasizes innovation, customer-centricity, continuous learning, and a 'One Team' approach. It's known for empowering employees and promoting inclusivity.
Located in San Francisco, the heart of Silicon Valley, providing access to a rich talent pool, a vibrant tech ecosystem, and proximity to partners and customers. The SoMa district is particularly known for its concentration of innovative tech companies.
PagerDuty supports a global customer base with operations spanning North America, Europe, and Asia-Pacific. Key functions like sales, customer success, engineering, and support are distributed across its international offices to provide localized services and tap into global talent. The company's cloud-native platform is accessible worldwide, helping organizations across various industries maintain digital service availability and performance regardless of their location.
600 Townsend Street, Suite 200
San Francisco
CA
USA
Address: Duck & Rise, 1st Floor, 9-13 Cowcross Street, London, EC1M 6DR, UK
To expand PagerDuty's presence in the European market, cater to local customer needs, and tap into the diverse tech talent pool in London.
Address: 111 Peter Street, Suite 403, Toronto, ON M5V 2H1, Canada
Leverages Toronto's growing reputation as a major North American tech hub, offering access to skilled engineers and a supportive environment for innovation.
Address: Level 34, 100 Mount Street, North Sydney, NSW 2060, Australia
To drive growth and support customers in the Asia-Pacific market, capitalizing on the region's increasing adoption of digital services.
Address: 7000 Central Parkway NE, Suite 1000, Atlanta, GA 30328, USA
To enhance customer engagement and market penetration in the Eastern and Southeastern U.S., leveraging Atlanta's status as a growing tech and business hub.
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As of April 2025, PagerDuty' leadership includes:
PagerDuty has been backed by several prominent investors over the years, including:
PagerDuty has made key appointments to its executive team in the past year, notably welcoming a new Chief Product Development Officer, Chief People Officer, and Chief Revenue Officer, strengthening its leadership for continued growth and innovation.
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PagerDuty commonly uses the email format of the employee's first initial followed by their last name. Other formats like first name or first.last might exist for some employees or specific roles, but this is the most prevalent structure for general communication.
[first_initial][last]@pagerduty.com
Format
jtejada@pagerduty.com
Example
85%
Success rate
PagerDuty Investor Relations • May 16, 2024
PagerDuty will release its financial results for the first quarter fiscal year 2025, ended April 30, 2024, after market close on Thursday, May 30, 2024....more
PagerDuty Investor Relations • March 14, 2024
PagerDuty announced robust financial results for Q4 and FY2024, highlighting continued customer growth and revenue increases, exceeding expectations. The company emphasized its focus on AI-driven automation and operational efficiency for its customers....more
PagerDuty Press Releases • January 9, 2024
PagerDuty announced the appointment of Sean Scott as its new Chief Product Development Officer, bringing extensive experience from Amazon Web Services to lead PagerDuty's product strategy and development....more
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