Packback is an award-winning AI-powered learning platform designed to improve student curiosity, critical thinking, and writing skills. Used by hundreds of higher education institutions and K-12 schools, Packback's core products facilitate engaging online discussions (Packback Questions) and provide AI-driven writing feedback (Packback Deep Dives). The platform encourages students to ask thoughtful questions, engage in meaningful dialogue, and develop their writing proficiency through instant, constructive feedback. Packback's mission is to awaken and fuel lifelong curiosity in every student. In August 2023, Packback was acquired by Cengage Group, furthering its potential to impact education at scale.
The Chicago headquarters serves as the primary hub for product development, AI research, instructional design, engineering, sales, marketing, and operations for the Packback platform within Cengage Group.
Located in a modern office building in Chicago's Loop, the office likely features collaborative workspaces, meeting rooms, and facilities designed to foster innovation and teamwork, typical of a technology-focused company.
Packback fosters a mission-driven, collaborative, and innovative work culture. Employees are passionate about education and leveraging technology to improve learning outcomes. The company values curiosity, continuous learning, and a growth mindset. Packback has embraced a remote-first approach for many roles, promoting flexibility while maintaining a strong sense of team cohesion anchored by its Chicago hub.
The Chicago headquarters is central to Packback's strategic operations and product innovation. Its location in a major US city with a strong tech and education ecosystem supports talent acquisition and industry connections.
Packback's AI-powered learning platform is primarily utilized by higher education institutions and K-12 schools across North America, particularly in the United States and Canada. While its user base of students and educators may be geographically diverse as the platform is accessible globally to registered users, its direct operational and sales presence is concentrated in North America. As part of Cengage Group, its reach and impact are further extended.
125 S Clark St, Suite 1700
Chicago
Illinois
USA
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As of April 2025, Packback' leadership includes:
Packback has been backed by several prominent investors over the years, including:
The most significant development in the last 12 months was Packback's acquisition by Cengage Group in August 2023. The existing Packback executive team largely remained in place post-acquisition to continue leading Packback's mission and operations as a distinct unit within Cengage. No other major C-suite hires or exits have been publicly announced.
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Packback primarily uses the packback.co domain for its email communications. Common email formats for employees are believed to include [first]@packback.co and [first].[last]@packback.co.
[first]@packback.co or [first].[last]@packback.co
Format
mike@packback.co
Example
80%
Success rate
Cengage Group • August 1, 2023
Cengage Group announced it has completed its acquisition of Packback, an AI-powered teaching and learning platform. Packback's platform fosters curiosity and critical thinking in students through online discussion and writing assignments, aligning with Cengage's mission to support learners....more
GSV (via PRNewswire) • January 24, 2023
Packback was named to the 2023 GSV EdTech 150, a prestigious list of the world's most transformational growth companies in digital learning. This recognition highlighted Packback's impact on improving student engagement and critical thinking skills through its innovative AI platform....more
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